Reviews of Courtyard by Marriott Killeen 2 stars
1721 East Central Texas Expressway, Killeen, TX 76541, United States
Loading
Guests also reviewed these properties:
Goreme, Turkey
Westerland (Sylt), Germany
Polanica-Zdrój, Poland
Thane, India
Parry Sound, Canada
Kranevo, Bulgaria
Pokhara, Nepal
Granity, New Zealand
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewVery friendly staff
No breakfast included Pool closed due to maintenance during our stay
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewLocation and was clean
They didn’t clean our room - not once and we had to ask them for towels! We even had to go get them once! We called them to specifically ask them to clean our room and the response was very unassuring…needless to say they did not clean our room!!
Reviewed: 20 August 2025 · Stayed in May 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe cleanliness was most important to my family, and this hotel did not disappoint
Free breakfast was the only thing that could’ve made it better but it’s not a deal breaker
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe property and the room was very clean.
Nothing. Everything was great.
Reviewed: 8 August 2025 · Stayed in July 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewVery clean comfortable close to stores and restaurants
Nothing
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in June 2025
Verified reviewReviewed: 29 July 2025 · Stayed in May 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewVery Clean rooms!
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewJust gave me the relaxation that was needed after my hard work week
Everything was fine
Reviewed: 27 July 2025 · Stayed in June 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewBreakfast a bit skimpy
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewThe location was ideal for the event we attended.
My wife noticed that the room was not cleaned thoroughly when we entered the room to begin with, vacuuming was needed. A long decorative pillow that smelled horrible was left behind by the previous occupants, but not removed by housekeeping. Expectations for hotel were high, but maid service was not provided without multiple calls to the front desk. At minimum, I expected clean towels and bed made, but it seems we had to plead just for these two requests. Front desk was friendly, but that doesn't matter unless requests are met. Very disappointed.
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewEverything
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewFriendly and helpful staff, accommodating for an early check-in, very clean, and located in a great spot!
Reviewed: 18 June 2025 · Stayed in May 2025
Verified reviewReviewed: 17 June 2025 · Stayed in June 2025
Verified reviewReviewed: 15 June 2025 · Stayed in June 2025
Verified review