Reviews of Prime Hotel Miami 4 stars
100 Ocean Drive, Miami Beach, FL 33139, United States
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Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewBeautiful Building in a Great neighborhood
Challenges with parking.
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewLocation service
Everything was good
We appreciate your stay with us and your review! We are glad that you enjoyed our hotel and service. We hope to see you here again! Thank You!!
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewGreat location!! Awesome staff!!
Thank you for your amazing review! We're so happy to hear you loved your stay, our location, and the friendliness of our staff. We look forward to welcoming you back to Prime Hotel!
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewIt was clean
No complaints
Thank you for your amazing review! We're so happy to hear you loved your stay, our location, and the friendliness of our staff. We look forward to welcoming you back to Prime Hotel!
Reviewed: 12 July 2025 · Stayed in June 2025
Verified reviewReviewed: 6 June 2025 · Stayed in June 2025
Verified reviewThe staff was amazing
The location
Thank you for your amazing review! We're so glad everything was perfect for you. We truly appreciate the recommendation and hope to welcome you back soon to Prime Hotel.
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewReviewed: 26 May 2025 · Stayed in April 2025
Verified reviewReviewed: 8 May 2025 · Stayed in May 2025
Verified reviewReviewed: 1 May 2025 · Stayed in March 2025
Verified reviewReviewed: 21 April 2025 · Stayed in April 2025
Verified reviewReviewed: 19 April 2025 · Stayed in April 2025
Verified reviewThe rooms were big, comfortable and the balcony was awesome. Location and bath room nice, beach is 5 mins away
The pool is very small and not suitable for swimming because its not deep. That was a bummer because I thought we could swim there….
Reviewed: 15 April 2025 · Stayed in February 2025
Verified reviewReviewed: 5 April 2025 · Stayed in April 2025
Verified reviewWe loved the heated rooftop pool , the staff was absolutely great at suggesting nearby restaurants of great quality , and always checking in if we are satisfied during our stay.
I did not like the fact that the phone in the room did not work , so I had to go back down to reception when I ran into a couple of things in the room .
Thank you so much for your kind and detailed feedback! We’re thrilled to hear you enjoyed the heated rooftop pool and that our team made your stay special with helpful recommendations and attentive service. We truly appreciate you mentioning the issue with the phone — we’re already looking into it to make sure it doesn’t happen again. Your comfort is our priority, and we hope to welcome you back soon for an even smoother experience at Prime Hotel!
Thank you so much for your kind and detailed feedback! We’re thrilled to hear you enjoyed the heated rooftop pool and that our team made your stay special with helpful recommendations and attentive service. We truly appreciate you mentioni… Show more
Reviewed: 2 April 2025 · Stayed in April 2025
Verified reviewEverything went great! I left my charger and I wondered if you guys could ship it back to me but other than that amazing.
Thank you so much for your kind words! We’re so glad to hear everything went great during your stay. Regarding your charger, of course .We’d be happy to help. Please send us a message with your shipping details, and we’ll take care of it right away. Hope to welcome you back soon!
Thank you so much for your kind words! We’re so glad to hear everything went great during your stay. Regarding your charger, of course .We’d be happy to help. Please send us a message with your shipping details, and we’ll take care of it ri… Show more
Reviewed: 28 March 2025 · Stayed in March 2025
Verified reviewLocation. Valet parking ($50).
Extremely long check in (about 40 min for two already paid-for rooms). Every surface and furniture item in the hotel are dinged, worn down, scratched or broken. Looks like the entire property is well overdue for renovation. Very strong chemical smell (likely from cleaning products) in the rooms. Strong chlorine smell from towels. Cheap synthetic sheets on the bed. Not the cleanest (dust in the corners, hair in the sink). Generally, we had an impression of an old motel despite the “premium” status.
Thank you for your feedback. We’re glad you enjoyed our location and valet service. We’re sorry to hear the rest of your experience did not meet your expectations. Your comments have been noted and will be taken into account as we continue working to improve our facilities and guest experience.
Thank you for your feedback. We’re glad you enjoyed our location and valet service. We’re sorry to hear the rest of your experience did not meet your expectations. Your comments have been noted and will be taken into account as we continue … Show more
Reviewed: 25 March 2025 · Stayed in February 2025
Verified reviewvery good location ,very clean,amazing bed
Thank you for your review! We're happy to hear you enjoyed the location, cleanliness, and comfort of the bed. Your feedback is appreciated and helps us keep improving. We hope to welcome you back soon!
Reviewed: 19 March 2025 · Stayed in March 2025
Verified reviewLocation was a 10
A little uninviting upon arrival, very dark, not sure where the entrance was, initial impression was a bit sketchy but within 5-min I was very pleased
Thank you for your feedback! We're glad to hear that your stay turned out to be enjoyable after the initial impression. We appreciate your comments and hope to make your next visit even more welcoming from the start!
Reviewed: 18 March 2025 · Stayed in March 2025
Verified reviewReviewed: 25 February 2025 · Stayed in February 2025
Verified reviewReviewed: 20 February 2025 · Stayed in February 2025
Verified reviewGreat windows and balcony, very hip neighborhood, rooftop pool
balcony view
Thank you for your review! We truly appreciate your feedback and regret that the balcony view did not meet your expectations. While unfortunately we do not offer ocean views, we are fortunate to be located on a peaceful street in the heart of South Beach. We would love to welcome you back and offer you a different perspective on your next visit!
Thank you for your review! We truly appreciate your feedback and regret that the balcony view did not meet your expectations. While unfortunately we do not offer ocean views, we are fortunate to be located on a peaceful street in the heart … Show more
Reviewed: 17 February 2025 · Stayed in February 2025
Verified reviewAwesome location. Easy check in although a little awkward as you walk through the restaurant and take an elevator in the restaurant to get to your room. Room was very adequate and comfortable. Love the location. Staff was very friendly. Rooftop pool is great. Wish we had discovered it earlier to enjoy it in the evening as it was very warm. The Prime restaurant was very popular and looked really good. We should have eaten there.
Thank you for taking the time to share your experience! We're delighted you had a pleasant stay overall and appreciate your valuable feedback. Your suggestions help us improve, and we look forward to welcoming you back for an even better visit.
Thank you for taking the time to share your experience! We're delighted you had a pleasant stay overall and appreciate your valuable feedback. Your suggestions help us improve, and we look forward to welcoming you back for an even bette… Show more
Reviewed: 12 February 2025 · Stayed in January 2025
Verified review