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  5. Reviews of Comfort Inn Ottawa Starved Rock Area

Reviews of Comfort Inn Ottawa Starved Rock Area 3 stars

120 W Stevenson Road, Ottawa, 61350, United States

#6 of 6 hotels in Ottawa

Guests' Choice

Review score

Based on 189 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.6

  • Location

    8.4

  • Facilities

    7.1

  • Staff

    8.0

  • Value for money

    7.2

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 22 July 2025

    7.0
    Okay not as good as previously
    • Leisure trip
    • People with friends
    • Standard King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Shortage of towels and blankets in room

    Convenience

    Stayed in July 2025

  • Reviewed: 17 July 2025

    6.0
    Chose another hotel, this one needs some upgrading!
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Elevator was broken and ice machine on second floor! Very noisy as we were near an entrance door that slammed while guest ran in and out all night and again at 5 am. Also that door did not lock! I had to ask for soap and toilet paper, beds were very hard! And Ihate small pillows! Luckily we were just there one night. Also no one available for check out!

    Close to Hwy 80 and easy on/off. Near restaurants and bars! Clean and normal breakfast items, but nothing fancy!

    Stayed in July 2025

  • Reviewed: 6 July 2025

    7.0
    The facility was comfortable but would have been better if the above areas were addresed.
    • Leisure trip
    • Couple
    • Standard King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night

    Had to get rid of a few insects. Only one small bar of soap for both the sink and the shower. No towel for the bath floor.

    The breakfast was good. The room was comfortable.

    Stayed in July 2025

  • Reviewed: 25 June 2025

    8.0
    We would stay there again. The price was good and the bed was comfort.
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The potato nuggets were dried out and hard.

    It was clean and comfortable

    Stayed in June 2025

  • Reviewed: 12 May 2025

    8.0
    Good place to stay
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Abrupt check out, not friendly

    Pet friendly Clean Friendly check in

    Stayed in May 2025

  • Reviewed: 26 January 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night

    all but one light bulb was out over vanity

    Stayed in January 2025

  • Reviewed: 22 January 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Needs updating

    Clean

    Stayed in January 2025

  • Reviewed: 27 December 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Room with No Roll-in-Shower - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I had booked this location because of the indoor hot tub and pool. When I arrived it was drained and closed.

    The breakfast was nice, the room was cozy and clean.

    Stayed in December 2024

  • Reviewed: 26 December 2024

    7.0
    Staff nice, hotel nice. Location great!
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Beds weren't very comfy. Breakfast just ok..

    Location was great!

    Stayed in December 2024

  • Reviewed: 10 October 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Had my dog and the outside lights did not work. Being a female walking my dog on a strange area with no lights was unsafe for us. I could not tell what was walking toward us from a distance. Unsafe!

    Clean, friendy free breakfast

    Stayed in October 2024

  • Reviewed: 4 August 2024

    6.0
    Convenient location, but needs some maintenance.
    • Business trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    There was black mold in the bathroom.

    Conveniently located right off the interstate. And it’s pet friendly.

    Stayed in August 2024

  • Reviewed: 16 July 2024

    7.0
    Simple, clean and convenient place to stay
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The key cards didn’t work all the time, and the pool was down for maintenance.

    Very close to the interstate and restaurants, and the staff was very kind and helpful. The beds were comfortable and the room was clean.

    Stayed in July 2024

  • Reviewed: 27 May 2024

    7.0
    My grandkids had fun. The indoor pool was great.
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The front desk employee wasn't nice ,he behaved as if he didn't want us there.

    Easy to get to. Close to restaurants.

    Stayed in May 2024

  • Reviewed: 29 April 2024

    7.0
    Good experience
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The towels in the pool

    Dig friendly

    Stayed in April 2024

  • Reviewed: 4 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    Bathroom was too small and water pressure was too low on the shower.

    Was ok, need Bacon add to it.

    Stayed in March 2024

  • Reviewed: 26 February 2024

    8.0
    Excellent value in a motel catering to working people and low-key tourists in a small town.
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights

    I could hear other guests' bathrooms from my own room. The shower made a loud sound. You must request room service if you want the trash taken out and fresh towels. I thought that would happen every day.

    The place is clean and orderly. Everything is quiet and staff are very helpful. The motel has a good fitness room and pool. The guests are blue collar employees traveling for their jobs and families visiting local state parks. The guests and staff are friendly and quiet.

    Stayed in February 2024

  • Reviewed: 12 February 2024

    8.0
    Good hotel and nice room
    • Leisure trip
    • Family with young children
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Are room was facing the parking lot and we could hear the bar across the street. Also when we took our dog out to go potty through the side door, there wasn't an ashtray out there for smokers and there was cigarette butts all over the ground. When we took our dog out back there was an ashtray out there but the side door was closer from our room. Our room was right next door to the breakfast lounge and in the morning at times it would get a little loud.

    I liked that they allow dogs and the pet fee was reasonable. The breakfast was pretty good also. The room was clean and bed was comfortable. We only where there one night. First floor was convenient to everything we needed.

    Stayed in February 2024

  • Reviewed: 28 November 2023

    8.0
    Great place, recommend!
    • Leisure trip
    • Solo traveller
    • Standard King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Tasty and convenient.

    Stayed in November 2023

  • Reviewed: 25 November 2023

    6.0
    Not clean and very upset with the room we stayed in however I loved the staff and they were wonderful people to my famil
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    First, the room clearly hadn’t been properly cleaned. There were pee stains on the toilet seat and pubic hair in the bath tub. The window seal had a hole in it and it was cold out. I really wished they had liquid soap. Can’t use bar soap. It makes me break out. So I ended up having to use my own body wash for every time we used the bathroom. Don’t think we are going to ever stay here again. I guess that’s what we get for wanting to stay somewhere cheaper.

    The only things I really like about the property was the staff and the fact it was down the highway from where we were meeting family for Thanksgiving.

    Stayed in November 2023

  • Reviewed: 18 October 2023

    7.0
    I would rate the property as good.
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The hallway carpeting was dirty and stained. The elevator was dirty. The bathroom floor in our room was sticky.

    Convenient location, close to restaurants, the bed was very comfortable.

    Stayed in October 2023

  • Reviewed: 11 October 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Some of the tiles had cracks, windows were missing locks, some smell when you entered elevator and room.

    Breakfast, free parking

    Stayed in October 2023

  • Reviewed: 10 October 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Tiles need to be redone, not very clean

    Bed was comfortable

    Stayed in October 2023

  • Reviewed: 9 October 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The doors are not kid friendly. We have an almost 2 year old who could open the door even with the bar lock. All he had to do was pull the door hard enough and it would unlock the lock. When my husband was taking our stuff to the car he found another little boy around the same age as ours in the hall who had gotten out of his room too.

    I liked the hot tub.

    Stayed in October 2023

  • Reviewed: 14 August 2023

    7.0
    Just OK
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    A bit expensive for what it is. The rooms start to be dated. The pool a bit cold and slippery: something has to be done to avoid an accident. Still using disposal tableware which is a shame, what a waste…

    Confortable bed, breakfast included and access to the pool/jacuzzi.

    Stayed in August 2023

Showing 1 – 25

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