Reviews of Palms at Wailea 4 stars
3200 Wailea Alanui, Wailea, HI 96753, United States
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Reviewed: 12 March 2025 · Stayed in March 2025
Verified reviewLocation was great. Very close to Wailea beach, Shops at Wailea, Kihei businesses. Unit was very roomy and had most things we needed. Had air conditioning as well.
We were checking in after hours and didn't get a response to how we would get into unit until day before arrival. Some confusion as to which unit we were to check into. All got resolved but I would have preferred knowing in advance rather than last minute. Our unit was next to the pool - great if you want easy access but a bit noisy at times and everyone walked past your lanai.
Mahalo for staying with us and for your lovely review! I am sorry it wasn't better communicated with you about when you would receive your unit access information. We always send it the day prior to arrival. I am glad you enjoyed your time with us and all we have to offer and we look forward to seeing you again the next time you visit the island. Aloha and safe travels!
Mahalo for staying with us and for your lovely review! I am sorry it wasn't better communicated with you about when you would receive your unit access information. We always send it the day prior to arrival. I am glad you enjoyed your… Show more
Reviewed: 2 March 2025 · Stayed in February 2025
Verified reviewLocation and good price This is our 3rd time staying at the Palm and cheapest deal we have for the condo
No central air so the house can get hot during the day Need new set of knives as they are very dull. We used to cut papayas and hard to peel the skins Not enough kitchen ware and lack of basic cooking ingredients like salt, sugar, oil There is not enough dish washer detergent for daily wash Not enough beach chairs and toys. We don’t have small kids so we did not need the toys but other places we stayed at have toys and lots of beach equipment
Mahalo for staying with us and for your review! I’m glad you enjoyed your time with us for the most part (we will work on the items you have mentioned) and we look forward to seeing you again the next time you visit the island. Aloha friends and safe travels!
Mahalo for staying with us and for your review! I’m glad you enjoyed your time with us for the most part (we will work on the items you have mentioned) and we look forward to seeing you again the next time you visit the island. Aloha frie… Show more
Reviewed: 27 January 2025 · Stayed in December 2024
Verified reviewReviewed: 20 October 2024 · Stayed in October 2024
Verified reviewClose to beach
Found a cockroach on day 1 Furniture and cabinetry is extremely dated other than fridge stove and microwave Oscillating Fan is useless. You can easily go to Walmart and purchase one that was manufactured within the last 5 years. No beach umbrella provided. Had to buy our own. Left it in unit so the next tenant has one.
Mahalo for staying with us and for your feedback. I am so sorry your stay was less than amazing as this is not how we want you to experience our property or our island. I will work with our team to make sure your concerns are addressed so we can better serve our future guests. Again, I am sorry and I hope we have the opportunity to serve you in the future. Aloha and safe travels.
Mahalo for staying with us and for your feedback. I am so sorry your stay was less than amazing as this is not how we want you to experience our property or our island. I will work with our team to make sure your concerns are addressed so… Show more
Reviewed: 17 October 2024 · Stayed in October 2024
Verified reviewThe pool and bbq amenities along with the views were fantastic.
The first accommodations we were put in unfortunately had not been updated in what seemed, looked and felt like 2-3 decades at least. Outlets, window coverings and outlets were inadequate. Furniture, carpet and tile were from the 80’s and beyond worn in. They did move us to a more updated unit which was significantly more comfortable but it has a bad ant infestation in the kitchen.
Mahalo for staying with us and for your feedback. I am so sorry your stay was less than amazing as this is not how we want you to experience our property or our island. I will work with our team to make sure your concerns are addressed so we can better serve our future guests. Again, I am sorry and I hope we have the opportunity to serve you in the future. Aloha and safe travels.
Mahalo for staying with us and for your feedback. I am so sorry your stay was less than amazing as this is not how we want you to experience our property or our island. I will work with our team to make sure your concerns are addressed so… Show more
Reviewed: 13 August 2024 · Stayed in August 2024
Verified reviewReviewed: 17 May 2024 · Stayed in April 2024
Verified reviewReviewed: 13 May 2024 · Stayed in May 2024
Verified reviewReviewed: 24 March 2024 · Stayed in March 2024
Verified reviewIt was clean, very spacious and nice views to the ocean and sunset from the balcony. Walking distance from the best Wailea has to offer. It was well and tastefully furnished. Had plenty of beach towels to use.
Kitchen is very well equipped but some elements were missing or not up to scratch. There was only 1 cutting board. Grill did not work properly and wire brush was very worn out. Knifes were dull with signs of corrosion.
Mahalo for staying with us and for your review! I’m glad you enjoyed your time with us for the most part (we will work on the items you have mentioned) and we look forward to seeing you again the next time you visit the island. Aloha friends and safe travels!
Mahalo for staying with us and for your review! I’m glad you enjoyed your time with us for the most part (we will work on the items you have mentioned) and we look forward to seeing you again the next time you visit the island. Aloha frie… Show more
Reviewed: 15 March 2024 · Stayed in March 2024
Verified reviewThe views from the condo were stellar. Individual grills on a private lanai. Heated pool and jacuzzi. Grounds were beautiful. Great location to the best beaches and shopping in Wailea/Kihei area.
Mostly family friendly, but very restrictive with pool activities, ie no pool toys.
Mahalo for staying with us and for your fantastic review! I am happy to see you enjoyed all we have to offer here and we can’t wait to see you again the next time you visit Maui. Aloha friends and safe travels!
Reviewed: 28 February 2024 · Stayed in February 2024
Verified reviewReviewed: 12 February 2024 · Stayed in February 2024
Verified review