Reviews of OYO Hotel Waco University Area I-35 2 stars
500 North Interstate 35 Frontage Road, Waco, TX 76704, United States
#83 of 83 hotels in Waco
Guests' ChoiceReview score
Based on 126 hotel reviews
1.4Score breakdown
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Cleanliness
3.0
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Comfort
2.9
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Location
3.6
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Facilities
2.9
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Staff
3.4
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Value for money
3.0
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Free WiFi
3.8
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Reviewed: 25 August 2025
Terrance
United States17 reviews1 helpful vote1.0“Bogus”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted via mobile
I got to the property and even tho I booked the hotel months ago paid in full Ang had confirmation they didn’t have a room so long story short they tried to ruin my day now I’m waiting for a full refund I feel this property is running some kind of scam do not book spend extra money before you have to drive 30 mins to find another place to stay
It was close to Mcclane stadium
Stayed in August 2025
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Reviewed: 23 August 2025
Adeola
United States3 reviews1.0“Stay away please to avoid headaches”- • Business trip
- • Family with young children
- • King Room
- • Stayed 1 night
- • Submitted via mobile
I drove 4 hours to get to the hotel only to be told my reservation was cancelled, no prior email, no text, no phone call to let me know that my reservation was cancelled. I had booked 4 days ahead of time only to be disappointed by the hotel. Please save yourself the stress and double spending by avoiding this hotel at all costs. Imagine having to rebook a hotel on Friday night, the price has been doubled.
Nothing.
Stayed in August 2025
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Reviewed: 15 July 2025
Abraham
United States4 reviews1.0Very poor- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 1 night
- • Submitted via mobile
No badly in there
No one was there when I have to get the room
Stayed in July 2025
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Reviewed: 6 June 2025
Corey
United States2 reviews1.0“Bad”- • Business trip
- • Couple
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted via mobile
Customer service
Nothing they took my money and I didn’t receive my room .
Stayed in May 2025
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Reviewed: 26 May 2025
Genaro
United States6 reviews1.0“No rooms to stay damaged”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted via mobile
It’s not up to standard for anyone to stay in
Not a thing
Stayed in May 2025
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Reviewed: 22 May 2025
Jason
United States2 reviews1.0Very poor- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted via mobile
Wanna able to stay due to the front desk clerk And her saying they had no rooms and that she cc could access the os computer system
Nothing
Stayed in May 2025
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Reviewed: 27 April 2025
Tanyia
United States1 review1.0Very poor- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted via mobile
Nobody were there to check me in
Want my money back
Stayed in April 2025
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Reviewed: 13 April 2025
Strain
United States4 reviews1.0“Had to sleep in vehicle me and 2 kids due to th foolishness”- • Couple
- • King Room
- • Stayed 1 night
- • Submitted via mobile
Closed at 10pm so I couldn’t redeem my room which I had reserved at 11
Stayed in April 2025
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Reviewed: 29 March 2025
Garcia
United States1 review2 helpful votes1.0Very poor- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 1 night
- • Submitted via mobile
the clerk canceled my reservation and I did not get my money back in which they could of gave me a room instead I have never heard of a hotel closing at 10pm very unprofessional
Stayed in March 2025
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Reviewed: 18 March 2025
Ken
United States14 reviews1 helpful vote1.0Very poor- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted via mobile
Could not stay after making a reservation online. Clerk said computers were down and had been all day. If prepaid, call customer service. I tried and got no answer. Should have prevented the reservation if the system was down
Nothing.
Stayed in March 2025
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Reviewed: 16 January 2025
Ebony
United States4 reviews2 helpful votes1.0“It was horrible.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted via mobile
Had to wait until 730 to get deposit refund had to wait to find an associate who was not there so I did not receive refund until almost 8 o’clock. The facility was dirty. Everything was old. There’s holes all through the wall. The bathtub was coming apart. Had two refrigerators apparently one was being stored inside my room does she swear disgusting and was unable to get a refund?
Nothing
Stayed in January 2025
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Reviewed: 2 December 2024
Elizabeth
United States4 reviews2 helpful votes1.0“HORRIBLE! DO NOT BOOK HERE! The front desk closes by 11pm and they are not back until 7am. SCAM!”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 1 night
I DID NOT LIKE THE FULL EXPERIENCE!
ABSOLUTELY NOTHING
Stayed in November 2024
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Reviewed: 24 October 2024
Thompson
United States1 review1 helpful vote1.0Very poor- • Business trip
- • Solo traveller
- • King Room
- • Stayed 7 nights
- • Submitted via mobile
My husband never got to stay! We paid for the room online and I selected he'd be a late check in and when he arrived no one was at the desk and the doors were locked! When he went back the next day they wouldn't give him the room we PAID for. Now we've been getting the run around to get a FULL REFUND.
Stayed in October 2024
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Reviewed: 7 October 2024
Marjorie
United States1 review1 helpful vote1.0Very poor- • Leisure trip
- • Couple
- • Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted via mobile
I don't know if I liked it or not because my room was rented out already when I got there
Stayed in October 2024
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Reviewed: 7 October 2024
Yoslenis
United States1 review2 helpful votes1.0Very poor- • Business trip
- • Solo traveller
- • King Room
- • Stayed 3 nights
- • Submitted via mobile
I made my reservation at booking.com and payed and once i get the hotel they said they didn’t have any room available and until now I don’t get my money back.
Nothing
Stayed in October 2024
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Reviewed: 1 September 2024
Jonathan
United States3 reviews3 helpful votes1.0“Worst in the world never again”- • Leisure trip
- • Solo traveller
- • Double Room with Two Double Beds
- • Stayed 5 nights
- • Submitted via mobile
They lied about the hours I had to sleep in my car and they didn’t even refund me my money back
Nothing
Stayed in July 2024
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Reviewed: 6 August 2024
Marzen
United States1 review3 helpful votes1.0“This place and the next one to it (RED ROOF INN) are the "Ghetto" Hotels of Waco.”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 1 night
Everything. This place and the next one to it (RED ROOF INN) are the "Ghetto" Hotels of Waco. Even though I had a confirmed booking, they said they did not have any rooms available. But, I thank God they didn't. This place is a dump. The pictures DO NOT correspond to what this place looks like currently. DO NOT BOOK HERE. Pay an extra $50 somewhere.
Nothing. Even though I had a confirmed booking, they said they did not have any rooms available. But, I'm glad they didn't. This place is a dump. The pictures DO NOT correspond to what this place looks like currently.
Stayed in July 2024
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Reviewed: 5 August 2024
Omar
United States2 reviews3 helpful votes1.0Very poor- • Business trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted via mobile
The are thiefs
I showed up and they booked my room and told booking .com I never showed up. It's going on two weeks and the company will not give me my refund they are crooks.
Stayed in July 2024
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Reviewed: 28 July 2024
James
United States6 reviews3 helpful votes1.0“Did not stay but you kept my money”- • Business trip
- • Solo traveller
- • King Room
- • Stayed 1 night
- • Submitted via mobile
No room when I paid for one
I paid for a room but when I got there they did not have a room but you took my $58.14 and only refunded $4.50 How can I get the rest of my refund?
Stayed in July 2024
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Reviewed: 27 July 2024
Watson
American Samoa1 review1 helpful vote1.0Very poor- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted via mobile
To be scammed and/ or taken advantage of..
This has got to be a joke. I drove 10 hours to get there only to be told they have no rooms available. A room I had booked & paid for. I want my money returned to my account immediately. Ended paying another hotel because of your mistake.
Stayed in July 2024
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Reviewed: 4 July 2024
Hicks
United States6 reviews3 helpful votes1.0“Terrible people!”- • Business trip
- • Family with young children
- • King Room
- • Stayed 2 nights
- • Submitted via mobile
Nothing the lady just waved her arms and said No Room,No Room,then she walked off leaving me standing there!
Nothing, I made reservations a month prior and arrived to be told they did not have a room for me,no one contacted me to tell me this.I would not have even made the trip if I had been contacted. The hotel did not contact me and booking.com did not contact me!
Stayed in July 2024
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Reviewed: 16 June 2024
Jose
United States2 reviews4 helpful votes1.0“Really bad”- • Leisure trip
- • Solo traveller
- • King Room
- • Stayed 1 night
- • Submitted via mobile
The app said that you can clock in at 11:00 pm and when I arrived at the hotel the lobby was closed at 10:00 pm. I couldn’t stay there and I will never go there again.
Nothing
Stayed in June 2024
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Reviewed: 8 June 2024
Brenda
United States1 review1 helpful vote1.0“Covid vaccination”- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
- • Submitted via mobile
Everything
Nothing
Stayed in May 2024
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Reviewed: 8 June 2024
Samuel
United States1 review4 helpful votes1.0Very poor- • Solo traveller
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted via mobile
You guys overbooked and I want a refund
I never got to stay. They didn’t let me stay because you guys overbooked
Stayed in May 2024
