Reviews of Pacific Blue Inn 4 stars

The location was great and the hotel was charming. It was perfect for a two night stay! Close to the beach and restaurants and helpful friendly staff!

The location is amazing. Right in the downtown area and 10 minutes walking from the boardwalk. The room was spacious, clean, and I loved the walk-in shower. Having the automated coffee machine in the lobby 24/7 is great for an early riser. Parking on the lot nextdoor was included.

The bed was comfortable but far too warm, and the A/C unit was so loud I couldn't leave it on during the night. Google Maps said free breakfast was included. It is not. My mistake, the booking.com listing does not mention free breakfast. I reported it on Google Maps. It is a pity there is no fridge in the room. Guests can use the kitchen fridge.

Comfortable bed and big room Shower with a detachable hose Excellent location, close to the pier Friendly staff The complementary coffee and delicious snacks

The room was very dark The bathroom could use a refresh Parking was at an extra cost of 15$ per day Toilet paper of bad quality It feels we paid a bit too much for what we actually got

The location is excellent -- it's walking distance to downtown and a trail that leads to the Boardwalk. The room was clean and spacious and the king size bed and pillows were very comfortable. Self-parking is also available for an additional charge and very close to the hotel.

Some of the other reviews mention this, but noise really carries through the courtyard and into the rooms. We could hear every word of a Zoom call that was taken in the courtyard at 7am, which was not ideal. It would be great for the hotel to provide ear plugs or kindly suggests that guests to take calls inside the lobby/cafe areas, especially so early in the morning.

10min walk to Santa Cruz Pier and beaches. Check out the sea lions barking and jostling for a space on the piers pickings. 5 mins to downtown and 3 mins to the Baglery. Super comfortable bed and nice touches in the room like a LED fireplace/ heater.

Looking for a dip in a pool on a hot day. Guess I coulda just gone to the beach.

Nice clean facility.

Some guests were being loud past midnight. Informed hotel staff. They said they would contact loud guests. Nothing happened even after 1:00am. Staff never called us back as follow up. Would not be coming back.

Great location and clean quiet rooms

Na

Nice room. Clean hotel.

Well, it's Santa Cruz. A lot of homeless, people with personality challenges. Particularly on Paciific Avenue. I wasn't surprised. I lived there forr 50 years.

Room was comfortable and clean.

I liked everything.

It was clean, bed was comfortable, staff was friendly and explained everything. We weren't there too long but really enjoyed our stay.

Wish there was a recycle bin in the room but no big deal. I just hate leaving trash.

The location was excellent. The room and over Inn was clean and well maintained.

Staff leaves premises around 5 PM in the evening. Basically, you're on your own If you need anything. Also, I didn't like the fact that the room did not come with a fridge.

Sooo cute!! Clean, lovely. Great coffee! I would gladly stay again.

A fellow guest said there used to be breakfast. That would be nice! Also please be up front about adding extra $ for parking — that was a surprise on my bill. Otherwise great value! Just wished that was more transparent.

Good location, room was clean

Nobody was on a property at 6:20pm, they left key in a box. Toilet didn’t work, nobody to address this problem. The message on a phone was saying- office hours from 7:30 to 7, but receptionist told me she will leave at 4:30. And no one was there hotel in a morning , no at 8am and not at 10am when I was checking out. When I spoke to receptionist on a phone she has no clue how to talk to customer, she was unprofessional and inpatient. Some furniture at the room was tattered.

location cleanliness staff

The AC unit in the room (a portable) was VERY loud. They replaced the first unit, thankfully, but it did wreck a night of sleep.