Reviews of Palm House Hotel Palm Beach 5 stars
160 Royal Palm Way, Palm Beach, FL 33480, United States
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in July 2025
Verified reviewDouble charged booking fees and taxes
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewA lovely hotel - it was recently refurbished with style. Rooms are spacious, comfortable, good beds, large bathroom.
Swimming pool closing at 6pm
Dear Gb, Thank you for taking the time to share your experience with us. We’re delighted to hear that you appreciated the style of our recent refurbishment and found the rooms spacious, comfortable, and well-appointed. We also value your feedback regarding the swimming pool hours. Please know that we are always looking for ways to enhance our guests’ experience, and your comments will be taken into careful consideration. It was a pleasure having you with us, and we hope to welcome you back again soon. Kind Regards Palm House Team
Dear Gb, Thank you for taking the time to share your experience with us. We’re delighted to hear that you appreciated the style of our recent refurbishment and found the rooms spacious, comfortable, and well-appointed. We also value your … Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewAll things was literally great
Too long room service (I mean order from the bar)
Dear Anastasiia, Thank you for sharing your feedback! We're glad to hear everything was literally great during your stay. We do apologize for the delay in room service, especially with your bar order. We’ll work on improving our delivery times to make sure it’s quicker next time. We appreciate your understanding and hope to welcome you again soon! Kind Regards, Palm House Team
Dear Anastasiia, Thank you for sharing your feedback! We're glad to hear everything was literally great during your stay. We do apologize for the delay in room service, especially with your bar order. We’ll work on improving our delive… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewThis hotel is outstanding and drop dead gorgeous! The service was impeccable, the location was amazing (directly across the street from La Goulue), really appreciated the car service that the hotel provided, and the accommodations were stellar. Everything was immaculate and the beds were extremely comfortable. The staff was so attentive and kind. 10/10 will definitely return!!
Dear Jodie, Thank you very much for your gracious review. We are truly delighted to hear that your experience at our hotel met—and exceeded—your expectations. It is a pleasure to know that you appreciated our prime location, the comfort and cleanliness of your accommodations, and the professionalism and attentiveness of our staff. We are especially pleased that the car service enhanced the convenience of your stay. Your kind words are deeply appreciated, and we look forward to the privilege of welcoming you back in the near future. Kind Regards Palm House Team
Dear Jodie, Thank you very much for your gracious review. We are truly delighted to hear that your experience at our hotel met—and exceeded—your expectations. It is a pleasure to know that you appreciated our prime location, the comfort and… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewBeautiful property, close to the beach - great service, food and cocktails
Dear Silke, I wanted to extend my gratitude for taking the time to share your thoughts through our guest stay questionnaire. Your feedback means a lot to us and serves as a tremendous source of encouragement and opportunity for learning for our entire team. Your kind scoring regarding the team brightened our day, and I'm thrilled to hear that your stay was enjoyable overall. We are delighted that you appreciated our beautiful property's proximity to the beach, as well as our great service, food, and cocktails. Your support is invaluable, and it motivates us to continue providing exceptional experiences. Kind Regards, Palm House Team
Dear Silke, I wanted to extend my gratitude for taking the time to share your thoughts through our guest stay questionnaire. Your feedback means a lot to us and serves as a tremendous source of encouragement and opportunity for learning for… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewDefinitely my favorite new hotel in Palm Beach! Location is perfect, the staff was so friendly and accommodating (especially Joseph at the pool), room was so comfortable and the aesthetic is just divine. We stayed in the premiere suite and we had the best 4 days in Palm Beach we ever could have hoped for. I have stayed here as well as Colony in the past and I can tell you Palm House is sooooo much better! The Nobu restaurant was icing on the cake. I will 100% be back.
Nothing at all. Everything and everyone was fantastic
Dear Jacquieline, Thank you sincerely for your glowing review. We are honored to be considered your preferred hotel in Palm Beach, and it’s truly gratifying to know that your experience in our Premiere Suite exceeded expectations. Your kind words regarding our team—especially Joseph at the pool—will be shared with great pride. Providing gracious and attentive service is at the heart of what we do, and it’s wonderful to know that it made a lasting impression. We’re also delighted you enjoyed the atmosphere, design, and dining experience at Nobu. Your comparison to other esteemed properties in the area is especially appreciated, and we are humbled by your endorsement. We look forward to welcoming you back to Palm House for many more exceptional stays in the future. Kind regards, Palm House Team
Dear Jacquieline, Thank you sincerely for your glowing review. We are honored to be considered your preferred hotel in Palm Beach, and it’s truly gratifying to know that your experience in our Premiere Suite exceeded expectations. Your kin… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewEverything was amazing!! Gorgeous property!! Exceeded all expectations!! Coming back soon!! Love it!!!
Dear Лариса, I wanted to extend my gratitude for taking the time to share your thoughts through our guest stay questionnaire. Your feedback means a lot to us and serves as a tremendous source of encouragement and opportunity for learning for our entire team. Your kind scoring regarding the team brightened our day, and we are thrilled to hear that your stay was enjoyable overall. Your support is invaluable, and it motivates us to continue providing exceptional experiences and we are thrilled you chose to stay with us. We eagerly await the opportunity to welcome you back in the future. Kind Regards Palm House Team
Dear Лариса, I wanted to extend my gratitude for taking the time to share your thoughts through our guest stay questionnaire. Your feedback means a lot to us and serves as a tremendous source of encouragement and opportunity for learning f… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewEverything
Nothing
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewThis was the most outstandingly beautiful hotel I have stayed in !
Everything!!
Hi Karen! Thank you so much for your lovely review. We are so honored to have you stay with us and glad to hear you have had a wonderful time with us. We hope to have you stay with us again! - Palm House Team
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewLoved having a driver on the island. That is a great treat to not worry about driving.
Hi Larry! Thank you so much for your lovely response. We are honored to have had you stay with us, we hope to have you visit us soon again!
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in June 2025
Verified reviewThe ambiance was just amazing. Clean and staff very accommodating
Location and proximity to the beach
Dear Suzana, Thank you so much for your glowing review! We're thrilled to hear you enjoyed the ambiance and charm of our boutique hotel, especially the nod to 1950s Palm Beach. It’s wonderful to know that our team, cleanliness, and location all contributed to a memorable stay. We truly appreciate your kind words and hope to welcome you back for another relaxing getaway soon! Warmest regards, Palm House Team
Dear Suzana, Thank you so much for your glowing review! We're thrilled to hear you enjoyed the ambiance and charm of our boutique hotel, especially the nod to 1950s Palm Beach. It’s wonderful to know that our team, cleanliness, and loc… Show more
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 1 July 2025 · Stayed in June 2025
Verified reviewThe style
Breakfast too expensive Pool closed to early
Dear Alejandro, Thank you for your feedback. We are sorry to hear that you found breakfast pricing higher than expected and that the pool hours didn't meet your needs. We understand how important both value and relaxation are during your stay, and your comments have been shared with our team for review. We are always looking for ways to improve, and guest input like yours is incredibly helpful. We truly appreciate you staying with us and hope to have the chance to welcome you back for a better experience next time. Kind Regards Palm House Team
Dear Alejandro, Thank you for your feedback. We are sorry to hear that you found breakfast pricing higher than expected and that the pool hours didn't meet your needs. We understand how important both value and relaxation are during y… Show more
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 26 June 2025 · Stayed in May 2025
Verified reviewReviewed: 5 June 2025 · Stayed in April 2025
Verified reviewReviewed: 2 June 2025 · Stayed in June 2025
Verified review