117 South 17th Street, Philadelphia, PA 19103, United States of America
#26 of 90 hotels in Philadelphia
Guests' ChoiceBased on 572 hotel reviews
8.3Cleanliness
8.8
Comfort
8.9
Location
9.2
Facilities
8.5
Staff
8.9
Value for money
7.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 7, 2024
Donna
BahamasRoom and bathroom was clean, location was perfect.
Stayed in May 2024
Reviewed: April 29, 2024
Beth
United States of AmericaI didnt sleep for 2 nights because of the noise the air conditioning fan popped on and off all night
great location - clean, comfortable room and safe
Stayed in March 2024
Reviewed: April 29, 2024
Phillip
United States of AmericaThe controls on the tub did not function correctly
Stayed in April 2024
Reviewed: April 24, 2024
Katherine
United States of AmericaNo coffee maker in the room. Ice was only on 4th floor and we were on 23rd floor. Breakfast was unavailable at 6:30 even though we're nearby a conference center that holds early tournaments/events. No multiple pillow choices - all the same types of pillows.
Views, room size, location, restaurant
Stayed in April 2024
Reviewed: April 14, 2024
Cole
Abkhazia, GeorgiaThere are no amenities for men in the guest room's bathroom. Shaving cream, etc......
The staff was friendly and answered my questions and concerns.
Stayed in April 2024
Reviewed: April 12, 2024
Kristel
United States of AmericaThere was construction going on right next door that had the water turned off almost 24 hours. No shower or flushing the toilet. Pricing seem a little high Elevators were noise and scared me slightly every thing we got the them..
Staff was amazing, the valet service was stupid crazy trying to park and get the car sometime however the guys working the valet were always amazing.
Stayed in April 2024
Reviewed: April 7, 2024
Coral
United States of AmericaThere wasn't any additional blankets in the room - but housekeeping was quick to bring us one.
Paige welcomed us and was incredibly helpful- and we were very happy to have been the "VIP Guest of the Day" because it was my birthday. The bell staff were also friendly, helpful and welcoming.
Stayed in April 2024
Reviewed: March 11, 2024
Susan
United States of AmericaIn our room, Ok, the hook in the bathroom for a robe was unreachable. Near the door would have been helpful. There were no robes, even tho I requested one. There is a ‘nursing home’ smell on the 16th floor when getting off the elevator. A lot of baking soda in the vacuum cleaner or some Farnese might help. This smell DID NOT leak into our room. The daily ‘Guest Amenity Fee’ was a surprise. It worked out ok
Location was excellent , making a car unnecessary. The BEST part is the STAFF!!! I have never been greeted with such joyful, positive regard. Very much influenced the mood of my stay. Loved the wine hour and popcorn. Our included breakfasts were FABULOUS, delicious and generous! Loved that they had umbrellas for us on a rainy day!!!
Stayed in March 2024
Reviewed: February 27, 2024
Lynn
United States of AmericaValet parking is a bit hard. Very congested area
Love the location, the rooms and the wine hour
Stayed in February 2024
Reviewed: February 25, 2024
Vidal
United States of AmericaBed was low
The jacuzzi tub
Stayed in February 2024
Reviewed: February 19, 2024
Mia
United States of AmericaThe parking is pretty expensive.
I love this property it’s centrally located and the amenities are top notch.
Stayed in February 2024
Reviewed: February 19, 2024
Jasmira
United States of AmericaI waited a whole hour after check in to be able to go to the room
The room was beautiful and the staff were nice
Stayed in February 2024
Reviewed: February 12, 2024
Sarah
United States of AmericaSheets and towels had old stains. Had to replace.
Loved the restaurant, the bed, and an amazing soaking tub.
Stayed in January 2024
Reviewed: February 3, 2024
Patti
United States of AmericaRoom was too small for the price.
All good except the room was too small for the price
Stayed in January 2024
Reviewed: January 29, 2024
Celia
United States of AmericaThe extra charge was not explained to me so I did not use it in the restaurant.
Stayed in January 2024
Reviewed: January 23, 2024
Randi
AustraliaGreat location. Very good breakfast. Lovely staff.
Stayed in January 2024
Reviewed: December 23, 2023
Girls
United States of AmericaPerfect location, lovely happy hour, attentive staff
Stayed in November 2023
Reviewed: December 18, 2023
Whitney
United States of Americaproperty was centrally located and the staff were exceptional! attention to detail was bar none. would absolutely stay again!!
Stayed in December 2023
Reviewed: December 17, 2023
Naomi
United States of AmericaWe had terrible service at the restaurant in the hotel when we ate lunch there. Will avoid the restaurant in the future.
Everything was awesome about the hotel and we've stayed there before and will be back.
Stayed in November 2023
Reviewed: November 29, 2023
Wjg
United States of AmericaThe room was a little oddly configured and there was not enough light. The lams in the main room were all hand-turn on--no switches and they just didn't add enough light. There also could be a charging station by the bed--there was none.
Very nice room--configured a little oddly as to the bathroom being a bit of a travel from the bedroom, but that was fine. Great location, kind staff and decent facilities. This is a hotel I have stayed in numerous times and am always satisfied.
Stayed in November 2023
Reviewed: November 20, 2023
Joan
United States of AmericaThere was no coffee maker in the room. Of the 4 elevators that the hotel had only 2 were working at any given time, and the weekend was super busy with the marathon, so waiting for the elevator was a HUGE hassle.
The room was spacious and clean, the bed comfortable and the shower products were great! The staff was super friendly and very helpful!
Stayed in November 2023
Reviewed: November 3, 2023
Carolina
United States of AmericaThe hotel room wasn't very clean. Found smudge spots around the lamps, the carpet on the floor was dirty and the view from my window was to a building and the bathroom was outdated.
The bed was comfortable.
Stayed in October 2023
Reviewed: November 2, 2023
Gregg
United States of AmericaConvenience on all levels - clean too!
Stayed in August 2023
Reviewed: October 24, 2023
Shari
United States of Americapeople next to were smoking weed and our room stank on the second night.
location was great. room was clean and neat.
Stayed in October 2023
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