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  5. Reviews of Kimpton Hotel Palomar Philadelphia, an IHG Hotel

Reviews of Kimpton Hotel Palomar Philadelphia, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

117 South 17th Street, Philadelphia, PA 19103, United States of America

#26 of 90 hotels in Philadelphia

Guests' Choice

Review Score

Based on 572 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    9.2

  • Facilities

    8.5

  • Staff

    8.9

  • Value for money

    7.9

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

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Showing 1 - 25

  • Reviewed: May 7, 2024

    8.0
    The hotel is in a great location for walking to restaurants and hotel staff very helpful and friend
    • Leisure trip
    • Solo traveler
    • Essential King Room with City View
    • Stayed 3 nights

    Room and bathroom was clean, location was perfect.

    Stayed in May 2024

  • Reviewed: April 29, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Essential King Room with City View
    • Stayed 2 nights

    I didnt sleep for 2 nights because of the noise the air conditioning fan popped on and off all night

    great location - clean, comfortable room and safe

    Stayed in March 2024

  • Reviewed: April 29, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Premium King Room with Jetted Tub
    • Stayed 2 nights
    • Submitted from a mobile device

    The controls on the tub did not function correctly

    Stayed in April 2024

  • Reviewed: April 24, 2024

    8.0
    I would consider staying again since I haveamy different conferences/events I attend. ONLY if updated.
    • Family with young children
    • Essential Queen Room with Two Queen Beds and City View
    • Stayed 2 nights
    • Submitted from a mobile device

    No coffee maker in the room. Ice was only on 4th floor and we were on 23rd floor. Breakfast was unavailable at 6:30 even though we're nearby a conference center that holds early tournaments/events. No multiple pillow choices - all the same types of pillows.

    Views, room size, location, restaurant

    Stayed in April 2024

  • Reviewed: April 14, 2024

    9.0
    Wonderful
    • Family with young children
    • King Room - Communication Accessible
    • Stayed 4 nights
    • Submitted from a mobile device

    There are no amenities for men in the guest room's bathroom. Shaving cream, etc......

    The staff was friendly and answered my questions and concerns.

    Stayed in April 2024

  • Reviewed: April 12, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Premium King Room with Jetted Tub
    • Stayed 5 nights
    • Submitted from a mobile device

    There was construction going on right next door that had the water turned off almost 24 hours. No shower or flushing the toilet. Pricing seem a little high Elevators were noise and scared me slightly every thing we got the them..

    Staff was amazing, the valet service was stupid crazy trying to park and get the car sometime however the guys working the valet were always amazing.

    Stayed in April 2024

  • Reviewed: April 7, 2024

    8.0
    Great spot in Philadelphia- close to shopping, great restaurants.
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Jetted Tub
    • Stayed 1 night

    There wasn't any additional blankets in the room - but housekeeping was quick to bring us one.

    Paige welcomed us and was incredibly helpful- and we were very happy to have been the "VIP Guest of the Day" because it was my birthday. The bell staff were also friendly, helpful and welcoming.

    Stayed in April 2024

  • Reviewed: March 11, 2024

    9.0
    Great spot with great people; so welcoming.
    • Leisure trip
    • Couple
    • Essential King Room with City View
    • Stayed 3 nights
    • Submitted from a mobile device

    In our room, Ok, the hook in the bathroom for a robe was unreachable. Near the door would have been helpful. There were no robes, even tho I requested one. There is a ‘nursing home’ smell on the 16th floor when getting off the elevator. A lot of baking soda in the vacuum cleaner or some Farnese might help. This smell DID NOT leak into our room. The daily ‘Guest Amenity Fee’ was a surprise. It worked out ok

    Location was excellent , making a car unnecessary. The BEST part is the STAFF!!! I have never been greeted with such joyful, positive regard. Very much influenced the mood of my stay. Loved the wine hour and popcorn. Our included breakfasts were FABULOUS, delicious and generous! Loved that they had umbrellas for us on a rainy day!!!

    Stayed in March 2024

  • Reviewed: February 27, 2024

    9.0
    Great Hotel
    • Leisure trip
    • Couple
    • Essential King Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Valet parking is a bit hard. Very congested area

    Love the location, the rooms and the wine hour

    Stayed in February 2024

  • Reviewed: February 25, 2024

    8.0
    Good experience
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Jetted Tub
    • Stayed 1 night
    • Submitted from a mobile device

    Bed was low

    The jacuzzi tub

    Stayed in February 2024

  • Reviewed: February 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Essential Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The parking is pretty expensive.

    I love this property it’s centrally located and the amenities are top notch.

    Stayed in February 2024

  • Reviewed: February 19, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Jetted Tub
    • Stayed 1 night
    • Submitted from a mobile device

    I waited a whole hour after check in to be able to go to the room

    The room was beautiful and the staff were nice

    Stayed in February 2024

  • Reviewed: February 12, 2024

    7.0
    Best bath
    • Leisure trip
    • Couple
    • Premium King Room with Jetted Tub and City View
    • Stayed 1 night
    • Submitted from a mobile device

    Sheets and towels had old stains. Had to replace.

    Loved the restaurant, the bed, and an amazing soaking tub.

    Stayed in January 2024

  • Reviewed: February 3, 2024

    8.0
    Enjoyed my stay. The food was very good in the restaurant. Room was too small for the price.
    • Leisure trip
    • Solo traveler
    • Essential Queen Room
    • Stayed 2 nights

    Room was too small for the price.

    All good except the room was too small for the price

    Stayed in January 2024

  • Reviewed: January 29, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Essential Queen Room
    • Stayed 1 night

    The extra charge was not explained to me so I did not use it in the restaurant.

    Stayed in January 2024

  • Reviewed: January 23, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Essential Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Great location. Very good breakfast. Lovely staff.

    Stayed in January 2024

  • Reviewed: December 23, 2023

    9.0
    Great stay
    • Leisure trip
    • Travelers with friends
    • Essential Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Perfect location, lovely happy hour, attentive staff

    Stayed in November 2023

  • Reviewed: December 18, 2023

    8.0
    wonderful place to stay for a weekend away!
    • Leisure trip
    • Couple
    • Essential Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    property was centrally located and the staff were exceptional! attention to detail was bar none. would absolutely stay again!!

    Stayed in December 2023

  • Reviewed: December 17, 2023

    9.0
    Great hotel and location
    • Leisure trip
    • Family with young children
    • Essential Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    We had terrible service at the restaurant in the hotel when we ate lunch there. Will avoid the restaurant in the future.

    Everything was awesome about the hotel and we've stayed there before and will be back.

    Stayed in November 2023

  • Reviewed: November 29, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Essential Queen Room with Two Queen Beds and City View
    • Stayed 1 night

    The room was a little oddly configured and there was not enough light. The lams in the main room were all hand-turn on--no switches and they just didn't add enough light. There also could be a charging station by the bed--there was none.

    Very nice room--configured a little oddly as to the bathroom being a bit of a travel from the bedroom, but that was fine. Great location, kind staff and decent facilities. This is a hotel I have stayed in numerous times and am always satisfied.

    Stayed in November 2023

  • Reviewed: November 20, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Essential King Room
    • Stayed 2 nights

    There was no coffee maker in the room. Of the 4 elevators that the hotel had only 2 were working at any given time, and the weekend was super busy with the marathon, so waiting for the elevator was a HUGE hassle.

    The room was spacious and clean, the bed comfortable and the shower products were great! The staff was super friendly and very helpful!

    Stayed in November 2023

  • Reviewed: November 3, 2023

    7.0
    It's ok for one night but wouldn't stay for more for that price point
    • Business trip
    • Solo traveler
    • Essential King Room
    • Stayed 1 night

    The hotel room wasn't very clean. Found smudge spots around the lamps, the carpet on the floor was dirty and the view from my window was to a building and the bathroom was outdated.

    The bed was comfortable.

    Stayed in October 2023

  • Reviewed: November 2, 2023

    8.0
    Great bar and friendly staff!
    • Leisure trip
    • Family with young children
    • Essential Queen Room with Two Queen Beds and City View
    • Stayed 3 nights
    • Submitted from a mobile device

    Convenience on all levels - clean too!

    Stayed in August 2023

  • Reviewed: October 24, 2023

    8.0
    Would definitely stay here again but this time would not be slow to call down to the desk.
    • Leisure trip
    • Family with young children
    • Essential Queen Room with Two Queen Beds and City View
    • Stayed 2 nights

    people next to were smoking weed and our room stank on the second night.

    location was great. room was clean and neat.

    Stayed in October 2023

Showing 1 - 25

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