Reviews of Blake Hotel New Orleans, BW Signature Collection 4 stars
500 Saint Charles Avenue, Downtown New Orleans, New Orleans, LA 70130, United States
Loading
Guests also reviewed these properties:
Gérardmer, France
Gliwice, Poland
Fügen, Austria
Crotone, Italy
Rawai Beach, Thailand
Istanbul, Turkey
Sauze dʼOulx, Italy
Gallipoli, Italy
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 13 August 2025 · Stayed in June 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewLocation
There’s no parking it forces you to do valet
Jacquin, thank you for sharing your experience. The feedback regarding conditions at the property and your comments about parking options are appreciated and will be considered as we strive to create a more enjoyable visit for future guests. Your input about your daughter’s experience has been noted, and the team aims to provide a seamless stay for everyone.
Jacquin, thank you for sharing your experience. The feedback regarding conditions at the property and your comments about parking options are appreciated and will be considered as we strive to create a more enjoyable visit for future guests… Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewthe room was at least cool in temperature
Had no hot water, cable on TV was unavailable more than 85% of time there, call the front desk multiple times no one would answer despite no one in hotel lobby or at front desk.
Thank you for sharing feedback about your experience. The team is disappointed to hear you left feeling this way. Efforts are made to provide a pleasant atmosphere, and your concerns about certain in-room features and communication have been noted. The team appreciates your comments as they strive to improve guest experiences.
Thank you for sharing feedback about your experience. The team is disappointed to hear you left feeling this way. Efforts are made to provide a pleasant atmosphere, and your concerns about certain in-room features and communication have bee… Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewNice location
No pool, BLT breakfast bread was burned and cold
Shanell, it’s wonderful to hear you had a great time at Blake Hotel New Orleans, BW Premier Collection. The team is happy you enjoyed the convenient location and the warm service from both the front desk and kitchen colleagues. Your feedback about your breakfast experience is appreciated and will be taken into consideration. We hope to welcome you back for another enjoyable stay.
Shanell, it’s wonderful to hear you had a great time at Blake Hotel New Orleans, BW Premier Collection. The team is happy you enjoyed the convenient location and the warm service from both the front desk and kitchen colleagues. Your feedbac… Show more
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewThe price, location, cleanliness, and very friendly sraff
Nothing. It's a little worn since the last time I stayed, post Covid, but I will continue to book here for all the reasons above
Alice, it’s wonderful to hear you had a great time at Blake Hotel New Orleans, BW Premier Collection. The team is glad you enjoyed the excellent value, convenient spot, tidy surroundings, and welcoming service. Your continued loyalty means a lot, and everyone looks forward to your next visit.
Alice, it’s wonderful to hear you had a great time at Blake Hotel New Orleans, BW Premier Collection. The team is glad you enjoyed the excellent value, convenient spot, tidy surroundings, and welcoming service. Your continued loyalty means … Show more
Reviewed: 19 July 2025 · Stayed in June 2025
Verified reviewThe staff was very nice and the rooms were very clean
Nothing
Latwania, the team at Blake Hotel New Orleans, BW Premier Collection is thrilled you appreciated the courteous service and spotless accommodations. Thank you for choosing to stay with us, and we hope to welcome you back for another wonderful visit.
Latwania, the team at Blake Hotel New Orleans, BW Premier Collection is thrilled you appreciated the courteous service and spotless accommodations. Thank you for choosing to stay with us, and we hope to welcome you back for another wonderfu… Show more
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 1 July 2025 · Stayed in June 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewNice view n close to everything
Jeremy, we’re delighted you loved your experience at Blake Hotel New Orleans, BW Premier Collection. The team is glad you enjoyed the convenient location and pleasant views. We look forward to welcoming you back soon.
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 28 June 2025 · Stayed in May 2025
Verified reviewGreat location
The window room was not visible
Thank you for sharing your thoughts. It's nice to know the location was convenient for your visit. The feedback about the room is appreciated and will be shared with the team for review.
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewBeds were comfortable and sheets were clean. Mini fridge in the room was a nice plus
Rooms had a musty smell to them. While I booked a city-facing room, they gave me one with two windows that faced a wall, and were therefore locked shut. No natural light whatsoever. The room was also right in front of the maintenance closet, so doors opened and closed at all hours of the day. Parking was also very expensive at $47 a night. Ended up going to a garage next door for $40 a night. It adds up!
Thank you for sharing your feedback. The comments about the room atmosphere and location are appreciated and being taken into consideration for future enhancements. It’s good to hear you enjoyed the clean and comfortable bed, as well as the in-room amenities. Information about parking options is always helpful for fellow travelers and the team continually works to ensure guest convenience.
Thank you for sharing your feedback. The comments about the room atmosphere and location are appreciated and being taken into consideration for future enhancements. It’s good to hear you enjoyed the clean and comfortable bed, as well as the… Show more
Reviewed: 5 June 2025 · Stayed in June 2025
Verified reviewLocation
The room was so musty and moldy smelling
Lawrence, thank you for taking the time to share your experience. It's great to know the location met your expectations. Your feedback regarding the room’s atmosphere is appreciated and will be looked into further.
Reviewed: 4 June 2025 · Stayed in May 2025
Verified reviewLocation
Dated, needs updates to furniture and bathroom fixtures.
Amy, thank you for sharing your thoughts and highlighting the location. Your feedback about aspects of the furnishings and bathroom has been noted. We appreciates you choosing the hotel and values your input as it helps identify areas where improvements can be considered.
Amy, thank you for sharing your thoughts and highlighting the location. Your feedback about aspects of the furnishings and bathroom has been noted. We appreciates you choosing the hotel and values your input as it helps identify areas where… Show more
Reviewed: 26 May 2025 · Stayed in April 2025
Verified reviewReviewed: 25 May 2025 · Stayed in May 2025
Verified reviewLocation was very good
Bathroom ceiling was falling apart. It took a long time to get hot water. and one day housekeeping never made the bed.
Alvaro, thank you for sharing your feedback. The property's central location is a highlight for many guests. The concerns you mentioned regarding the bathroom and housekeeping will be addressed and your comments will be shared with the management team for attention. Your experience is important, and your input helps guide improvements.
Alvaro, thank you for sharing your feedback. The property's central location is a highlight for many guests. The concerns you mentioned regarding the bathroom and housekeeping will be addressed and your comments will be shared with the … Show more
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewThe staff were great !!! Room was clean and comfortable
Sabrina, thank you for staying with us at Blake Hotel New Orleans, BW Premier Collection. The team is delighted you found your room inviting and the service memorable. We hope to welcome you back soon.
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewGood location nice staff, - Charissa great housekeeping super helpful and attentive.
Floor needed to be hovered - toe nail clippings in carpet and no hair dryer in the room
caroline, it’s great to know you had a pleasant stay at Blake Hotel New Orleans, BW Premier Collection and that our team members, especially Charissa, made your visit enjoyable. The feedback about your room is appreciated and will be shared for further review. We hope to welcome you back soon.
caroline, it’s great to know you had a pleasant stay at Blake Hotel New Orleans, BW Premier Collection and that our team members, especially Charissa, made your visit enjoyable. The feedback about your room is appreciated and will be shared… Show more
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewStaff was excellent. Location outstanding
Update the room a bit.
Mark, it’s wonderful to hear you had a great time at Blake Hotel New Orleans, BW Premier Collection. The team appreciates your compliments regarding service and location. Your feedback about the accommodations is valued and will be considered as we look for ways to enhance the guest experience. We hope to welcome you back soon.
Mark, it’s wonderful to hear you had a great time at Blake Hotel New Orleans, BW Premier Collection. The team appreciates your compliments regarding service and location. Your feedback about the accommodations is valued and will be consider… Show more
Reviewed: 2 May 2025 · Stayed in April 2025
Verified reviewThe location was great since I could easily walk to the French Quarter. Having a cafe downstairs was very practical. I know the restaurant isn't affiliated with the hotel but they make a delicious scramble! It's also near a Hop On Hop off bus stop.
I didn't like the fact that the room was so air- conditioned. I had to turn the temp up every time I walked into the room and I don't understand why the temperature is so low when nobody is in there. It's a waste of energy.
Marion, it’s wonderful to hear you enjoyed the convenient location of Blake Hotel New Orleans, BW Premier Collection and took advantage of the nearby attractions and the downstairs café. Your feedback regarding the in-room climate is appreciated and will be kept in mind as the team continually reviews guest comfort. We hope to welcome you back for another enjoyable visit.
Marion, it’s wonderful to hear you enjoyed the convenient location of Blake Hotel New Orleans, BW Premier Collection and took advantage of the nearby attractions and the downstairs café. Your feedback regarding the in-room climate is apprec… Show more
Reviewed: 1 May 2025 · Stayed in April 2025
Verified review