for the price, the view was not great; parking is $50/day

our room overlooked the top of a building so not much of a view. we had one day when the room wasn't cleaned, so they took off some of the charge. My husband was ill so we added an extra night, and the staff was wonderful.

Stayed in March 2024

We had a noisy room next to us and called down the desk a few times did not get resolved. The pricing is pretty high for the amenities you get at this hotel. Just to park our car was 50 per day, and the pricing at the restaurant/bar was way out of line. But if you like to pay $23 dollars for a cheap glass of wine at a decent hotel this is your place.

The room was nice and had lots of amenities and the bed was decent.

Stayed in November 2023

It’s pricey but the location is perfect

Everything! Loved the styling and vibe of the place.

Stayed in September 2023

Difficult to find spots to lay at the pool together, slow service of drinks and food at pool. The parking fee is too steep and should be included in your stay so you can just tip valet as you come and go.

Beautiful rooms, great location, nice design of spaces, friendly staff

Stayed in July 2023

Transfer of CC information when other party checked in ahead of me. Day of departure I reversed these charges but funds were already drawn from her bank account and I was informed her funds would not likely be restored for 5-7 days.

Stayed in July 2023

breakfast menu wasn't that great

The robes were a very nice touch that I didn't expect.

Stayed in July 2023

Not enough pool lounge chairs for hotel guest. Charges too much for day beds and should be included for hotel guests.

Stayed in July 2023

Location

Stayed in June 2023

It’s probably my own fault, but I thought that the property would be more exclusive, but unfortunately, they sell day-passes to the pool. I took my teenager daughter for a quick July 4th getaway and I paid both for early check-in and late check-out so we could enjoy the facilities and it was a mad-house. No chairs left by the pool— massive families with tons of young kids everywhere.. which also left some pretty gross messes in the bathrooms outside. At first I didn’t understand how there were so many people at the hotel pool but once I got word about the day-passes I was so disappointed. I was hoping for a relaxing time and it was very chaotic and left me feeling ripped off. When I checked out I told the front desk person and she was nice enough to take the “resort fee” off my bill for one day, but considering how my vacation turned out with my daughter and I fighting for actual floor space surrounded by way too many people; instead of having a chair to lounge on at the hotel I was paying for… For the price!?! They honestly should have a mandatory disclaimer about hotels who sell guest passes… on top of TOO MANY passes for the amount of space available. Again; for the price I was thinking high-end relaxation and I had security guards checking my pool bag and making me empty water bottles like I was at a club in Vegas. Not classy at all. Left a bad taste in my mouth.

The location of the property was perfect. Literally right at the beach. It was also super clean and the staff was attentive and friendly. They had nice beach cruiser bikes and there’s a wonderful bike path down the coast.

Stayed in July 2023

we were surprised there weren’t more shops and restaurants other than the Pacific Mall. We walked a total of 5-miles to Walmart to get some groceries. Just not a lot of options.

very modern and lovely. The bed was very comfortable. The bathroom was very nice and had lots of counter space.

Stayed in June 2023

the parking was a hassle. I understand parking at the beach is a lot to begin with, but valet only made it so it was a chore to get something out of my car. the price was not bad for it being $49 a night. However, now that it is valet only I feel pressured to tip the worker every time they get my car even if it was for a short out and back trip.

fantastic rooms, facilities were very clean and staff were always around for any assistance. location is amazing and close to a lot of things.

Stayed in May 2023

One of the main reasons we went here was to hang out at the pool and unfortunately the Jacuzzi was broken and the water was lukewarm.One of the main reasons we went here was to hang out at the pool and unfortunately the Jacuzzi was broken and the water was lukewarm. We went and ate at Tanners restaurant and the service wasn’t great. Also the food was mediocre.

The location was perfect right across the street from the beach with a beautiful view from the pool area and our room.

Stayed in May 2023

The hotel was great, staff was good, my only complaint is that the jacuzzi was not working properly. I paid a lot of money for one night and was excited to try the pool and spa out. It was an overcast day and the weather was a bit cooler. Hotel guests were complaining and hotel staff said they weee working on it and another hotel staff member said that there was a wedding going on and other staff was busy tending to them, we are just as important and a wedding has no concern with other hotel guests stay.

Stayed in May 2023

rooms are small

location, decor

Stayed in April 2023

Need a little more attention paid to the pool area especially by the jacuzzi. My wife and I went to sit in the jacuzzi and there were a lot of empty glasses and towels left behind by the people there before us.

Location,Location and location. The outdoor mall next door was nice as well.

Stayed in March 2023

everything

cleanliness, friendly

Stayed in February 2023

the room refrigerator didn’t work. I told front desk and it still didn’t work

the staff and the locations

Stayed in January 2023

initial check was at 4; I came in around 2 and pleasantly told I could check in earlier. I planned this stay in memory of my younger brother who loved HB and would’ve been 29, 18th. my cc in file was nit updated ; point is there was an “ issue” my card locked had to call it in . however it’s the way the young lady handled it, dismisses me, tone to opposed to reassure me, and tell me no problem ma’am call it in take your time, her body language, her tone was dismissive but at all helpful but more of “ sure uh huh,go call your bank “ . I really wish I remembered her name .

location and ambiance

Stayed in January 2023

we were very disappointed that we couldn't go into the bar, because there was a cooperate event, and the upstairs bar had a line like a las Vegas nightclub.

The staff was very nice, we have stayed there before, and enjoyed it. we had a beautiful oceanfront room.

Stayed in December 2022

Didn't like the hidden fee of $100 per night as a security deposit on top of paying for the room.

Loved everything about the hotel from the location to the room. Never felt so welcome at a hotel before

Stayed in December 2022

their bed billows are not bed pillows , they are small , they are a size of throw pillow

clean and good location

Stayed in October 2022

When I checked in, I was charged an extra event fee that I was not informed about at the time I booked my reservation.

The location to the beach was as advertised. The staff was great, from the vallet to housekeeping. They were prompt, friendly, and helpful.

Stayed in August 2022

The food was good and Peter was very helpful and gave us a few tips on how to navigate the area.

Stayed in August 2022

Rooms could use a better quality TV and a speaker for music

Location, pool, bar

Stayed in August 2022