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  5. Reviews of Pavilion Hotel

Reviews of Pavilion Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

513 Crescent Avenue, Avalon, CA 90704, United States of America

#2 of 41 hotels in Avalon

Guests' Choice

Review Score

Based on 379 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.8

  • Facilities

    9.2

  • Staff

    9.6

  • Value for money

    8.4

  • Free WiFi

    9.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 1, 2024

    10
    Excellent Option for Avalon
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    centrally located to everything in Avalon. Wonderful staff who went above and beyond. very comfortable beds and wine & cheese in the afternoon.

    Stayed in April 2024

  • Reviewed: April 18, 2024

    10
    It was an overall relaxing weekend.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The front door to the room is right next to the room next door. So when the occupants from next door were opening or trying the handle on there door, it seemed like they were trying to open our door. We would also request a second floor room on our next visit. The occupants upstairs sounded like they had kids and seemed like they were jumping around for hours.

    The coffee, pastries, and bagels were good. Great view looking out towards the ocean.

    Stayed in April 2024

  • Reviewed: April 11, 2024

    9.0
    Would stay here again most definitely
    • Leisure trip
    • Group
    • Standard King Room
    • Stayed 1 night

    The people above our room were very noisy - sounded like kids doing gymnastics - pounding on their floor.

    Beautiful, peaceful courtyard, great landscaping. The wine and cheese were nice. The room was in a quiet location of the hotel.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    10
    Had a wonderful time with my family, we enjoyed our stay.
    • Leisure trip
    • Family with young children
    • Premier Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    The friendly and professional staff, the wine and cheese reception, the continental breakfast, the fire pit and beautiful garden.

    Stayed in April 2024

  • Reviewed: April 5, 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Premier Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    We loved the “library” and the afternoon cheese and wine. The staff was so helpful.

    Stayed in March 2024

  • Reviewed: March 13, 2024

    8.0
    Wonderful, relaxing, restful, stop in a quaint sea side setting. Perfect for us.
    • Leisure trip
    • Family with young children
    • Premier Double Room with Two Double Beds
    • Stayed 1 night

    The room had a musty smell when I first entered, but that may be because we have had alot of rain recently and the hotel is close to the water. I turned on the heater and the warmth help dissipate the mustiness after a while. The shower valve was difficult to turn in my room, but I did turn it on, however, I hadn't turned it off tightly enough, so the heavy dripping hit the faucet and kept splashing onto the floor. Also, in the second room I booked for my sister in law and brother in law they were not able to turn on the shower and the room telephone was out of order, so they had to go down to the front desk to ask for help. I guess the common thread is that the shower knob is very tight and some of us seniors may not be able to manage it. The property seems to have gone through a recent refurb, but the shower dials seem to be from the past. Still there were more good things than negative. Loved our stay!

    The location was great. The wine and cheese with lemonade and the continental breakfast were very appreciated. The garden setting and chaise lounges were wonderful because we had to check out by 11, but our ferry left at 4. The water jugs were a nice thought. The coupon with Avalon Grill was very nice.

    Stayed in March 2024

  • Reviewed: January 13, 2024

    10
    Great place to stay in Catalina
    • Leisure trip
    • Couple
    • Premier Double Room with Two Double Beds
    • Stayed 1 night

    Great place to stay in Catalina! Love the wine tasting hour and the firepits

    Stayed in November 2023

  • Reviewed: November 1, 2023

    9.0
    Great place to stay on Avalon.
    • Leisure trip
    • Travelers with friends
    • Premier Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    There was nothing to not like!!

    The hotel grounds were amazing. Great location in the middle of town. The outside seating area was great.

    Stayed in October 2023

  • Reviewed: October 31, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We weren'tt directed to an elevator on check in, figured it wouldn't be hard to find. Ended up having to ask a gardener (?) who said the lift was broken...and it was with no sign stating so. (BTW, it is located toward the back of the property) It was hard to lug heavy luggage up the stairs to the 2nd floor

    Lovely property, comfortable, clean rooms, great location. Staff were pleasant and helpful if asked. Really enjoyed the wine and cheese hour!

    Stayed in October 2023

  • Reviewed: October 26, 2023

    10
    Thus is the third time I have stay here and it never disappoints.
    • Leisure trip
    • Travelers with friends
    • Superior Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Gardens and location.

    Stayed in October 2023

  • Reviewed: October 22, 2023

    10
    This is a beautiful hotel that is well maintained. The gardens are a great place to get away from the hustle and bustle
    • Leisure trip
    • Couple
    • Premier King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    The grounds are like no other you will find in the city. The pictures you see on line don’t do it justice. The location is directly across from the beach. There is a huge garden with lots of seating. After we were in the room my wife noticed the toilet was as running and told the staff. When we came back to the room it was fixed. This was my second stay there and will not stay anywhere else.

    Stayed in October 2023

  • Reviewed: October 15, 2023

    9.0
    Great hotel in Catalina!
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The only suggestion for improvement is to upgrade the breakfast from pastries/fruit and coffee to provide cereal or protein option.

    Location, wine and cheese reception, room was clean, outside seating areas were amazing.

    Stayed in October 2023

  • Reviewed: October 7, 2023

    10
    I have stayed here for years. I love the grounds and the outdoor fireplaces. The prices have gone up so much I can’t aff
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    I was next to electric or computer room. Staff was in and out of room, door slamming all night. Had asked for 1st floor room with patio. Instead I was back of property by alley. No patio, very dark walkway

    Stayed in August 2023

  • Reviewed: September 23, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The continental breakfast was not good at all , a few pastries and coffee . They can do much better job in this area . For the price of the rooms you pay it should be much nicer and more variety.Our party was very disappointed with this part of the stay .

    Location was great , the staff was helpful . Rooms were nice also . Wine and cheese appetizers were nice .

    Stayed in September 2023

  • Reviewed: September 23, 2023

    10
    I will be staying there again on my next visit.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything was great specially the location. I felt safe staying there.

    Stayed in September 2023

  • Reviewed: September 21, 2023

    10
    Peaceful and relaxing
    • Leisure trip
    • Couple
    • Premier King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I would add more breakfast items that would still be continental

    My husband and I went for our anniversary and the staff was very nice!

    Stayed in September 2023

  • Reviewed: September 16, 2023

    10
    A visit to the Pavilion will make you stay on Catalina Island grand.
    • Leisure trip
    • Group
    • Standard King Room
    • Stayed 1 night

    There was a bit of wasp/hornet infestation all over Catalina during our visit. The bugs were a bit annoying. Perhaps a "bug trap" or citronella candle or something would have eased the frustration with the critters.

    For a central location, the Pavilion Hotel in Catalina can't be beat! It truly is just "steps" from the beach and right in the heart of downtown Avalon. The rooms were comfortable and spotless and the grounds were lovely. The hotel hosts a continental breakfast and a wine/cheese hour right on the grounds and both of these are thoughtful touches that make you feel like a valued guest. We particularly liked the warmth of the staff, the ease of leaving our luggage there before and after check-in and the free use of beach and lounge towels.

    Stayed in September 2023

  • Reviewed: September 15, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Premier King Room
    • Stayed 3 nights

    Noisy neighbors.

    The welcome wine party was excellent and complimentary breakfast was fine. the bed and room was very comfortable. Location was perfect in the middle of town. Some noisy neighbors one night but that was the only problem which was easily solved.

    Stayed in September 2023

  • Reviewed: September 15, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No room service during our stay.

    Ambience was just breathtaking. Loved the relaxing atmosphere and all the greenery. Very well taken care of.

    Stayed in September 2023

  • Reviewed: August 29, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bee control. It was a challenge to enjoy outside. 😪

    Stayed in August 2023

  • Reviewed: August 26, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights

    We both felt the air conditioning smelled moldy. We actually had to turn it off because our clothes smelled and they were all moist. The air conditioning was really the only problem.

    The coffee and croissants in the morning were good for us, we were a couple traveling. The wine and cheese in the evening was a very nice touch. The location was perfect! The staff was extremely helpful and could not have been nicer to us.

    Stayed in August 2023

  • Reviewed: July 25, 2023

    10
    10
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Exceptional location.

    Stayed in July 2023

  • Reviewed: July 19, 2023

    8.0
    Great location, OK rooms.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    A/C in room did not work great, tired facility.

    The grounds were very nice and location could not be better

    Stayed in July 2023

  • Reviewed: July 17, 2023

    9.0
    Celebrated an anniversary happily at this location.
    • Leisure trip
    • Couple
    • Premier Double Room with Two Double Beds
    • Stayed 1 night

    Rooms are a little dated, but they are clean.

    The staff is exceptional. They go out of their way to make your stay enjoyable. The location is excellent close to everything. The hotel’s practice of keeping your luggage and transporting it for you is very helpful, as is their ability to book tours for you.

    Stayed in July 2023

Showing 1 - 25

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