amazing service great bars clean rooms!

Stayed in July 2025

The breakfast was a total disaster. Way too small room and tables, very disorganised, it takes way too long to serve you and despite the good intention, total lack of professionalism. We waited very long, food was brought without cutlery and napkin (twice in two days). Very, very disappointing and way below par for a five stars hotel.

Great location, new facility, overall a very pleasant modern hotel with nice furniture, beautiful views over the river, clean, well cared for, and with friendly people at the front desk and very nice and helpful cleaning staff.

Stayed in May 2025

Fantastic hotel, beautiful views (partial riverview room was more than great). Nice touch to have a welcome drinks evening Convenient to waterfront station and wharf area. Walking distance to tidal basin

Stayed in April 2025

Would have liked double sinks in the bathroom.

Did not do breakfast

Stayed in March 2025

Beautiful view and the bed was comfortable. I ordered room service twice and the service was superb

Stayed in December 2024

The security person on duty, a Ms. Friday put my bags in the wrong room. It took 45 minutes to find my bags. She had my wife so nervous, and her explanation was so vague. She exhibited a no big deal attitude, that i found to be alarming! I missed my dinner reservations because of her actions.

The Pendry DC is a well appointed hotel, in a great location.The rooms were very clean, and modern.

Stayed in December 2024

The bar on the ground floor has a nice atmosphere and they have a few good diner option, but it closes way too early (around 8:00 PM), why?! Breakfast and other meals and drinks at the bar (ground floor and as well as the rooftop) are somewhat high in price, but very good quality. You do not have to go there, there are a lot of options at the Wharf.

We loved everything about this hotel. Very nice and tasteful decor. Pleasant ambiance. Very good size room and especially the bathroom. Everything you need in the room, bathrobe, steamer for your clothes, coffee machine. Everything was super clean and a very comfortable bed. We enjoyed our stay very much and would absolutely go back when we would stay in Washington. And special thanks to Isidora for the amusing chat and extra attention to our anniversary!

Stayed in November 2024

Great hotel. Wonderful location. It's very clean and the stuff was great and helpful

Stayed in October 2024

The facility itself looks clean, we stumbled across a sock under the sink that was missed during cleaning of previous guest (?)..which will make you think of other cleanings that may have been missed/overlooked.

The design of the room was very unique. The pool area was very nice and for our 25th wedding anniversary they provided wine, chocolate covered strawberries which was nice. The shower unit was excellent.

Stayed in September 2024

Price to size ratio.

Views from the room, comfortable bed, great shower, and good location.

Stayed in August 2024

Very nice, clean

Stayed in July 2024

It took a while to retrieve the car

The room was lovely, and I enjoyed the pool. The staff were kind and gracious.

Stayed in July 2024

The limited breakfast menu was very poor. We basically had to eat the same thing foe 3 days.

Everyone was very professional .

Stayed in July 2024

Staff were very helpful. Location was great. Loved the e bikes !

Stayed in July 2024

Nothing

The location was great and the rooftop bar and restaurant made the hotel really special

Stayed in June 2024

Very good rooms, clean, location perfect

Stayed in June 2024

The only thing we found too much was the somewhat strange pool lounger costs and the fact that the wellness centre has made the opening hours very flexible.

It was a wonderful stay here. The staff, from the manager to the pool staff were simply excellent and very friendly and helpful. Everyone at reception was really great too. We had the bikes to ride twice, very good. The room was great with a great view of the harbour. All in all, a great stay.

Stayed in June 2024

Rooms were a bit on the small side for the Money. The door to the shower conflicts with the door into the bathroom. They were still fantastic but the 2 queen rooms didn’t have a lot of room for a desk or other area to do work. Bar area in room is small.

The location was fantastic. Property still smelled new. Nespresso in room coffee was great.

Stayed in June 2024

The view, the room

Everything was great

Stayed in April 2024

The phone in the room did not work and that was very irritating

The staff was excellent and the room was very clean with a great view

Stayed in February 2024

Kevin at moonraker was condescending and rude.

Beautiful place. The staff was awesome! Felt like I was in Wakanda. Zachary was our driver from the hotel and he was outstanding. Also Razan at the restaurant.

Stayed in February 2024

There was only one small trashcan in the hotel room, tucked way back in the bathroom. We found this to be annoying. The bed was ultra hard and the pillows were so large and puffy you couldn't sleep on them. There were 2 sinks yet only 1 handsoap sort of just put in the middle. It would have been nice if each sink had it's own designated hand soap so it didn't look like they were skimping on basic toiletries. The coffee maker didn't work and only dripped out a few drops at a time so this was a disappointment. There were no blankets in the closet in the room, which is provided even in a very cheap hotel, so we had to ask for one to be brought up.

The breakfast brought to our room was delicious and met our expectations. The room was spacious and nice looking. Overall it looked like an upscale hotel room and bathroom. It was nice that the entrance to the room had a sort of entry way room. The bar downstairs was nice and had a romantic ambiance so we ate lunch there and enjoyed our food, drinks and time there. The greeting and checkin was very nice, everyone was really lovely and kind. They even brough us a welcome cocktail and waters.

Stayed in January 2024

There were no slippers and shoehorns in the room.

Location , e-bike, pool, bar

Stayed in September 2023

The whole experience was great. Location, staff, Hotel. We loved how friendly the staff was. The restaurants are all great. And the pool is the best.

Stayed in August 2023