Reviews of Four Points by Sheraton Peoria This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
500 Hamilton Boulevard, Peoria, IL 61602, United States
#27 of 38 hotels in Peoria
Guests' ChoiceReview Score
Based on 316 hotel reviews
7.6Score breakdown
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Cleanliness
8.0
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Comfort
8.2
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Location
8.2
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Facilities
7.8
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Staff
8.7
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Value for money
7.6
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Free Wifi
6.0
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Reviewed: September 2, 2025
Clarke
United States1 review9.0“The stay was great and the staff was excellent.”- • Leisure trip
- • Couple
- • Guest room, 2 Queen, towers building
- • Stayed 3 nights
The breakfast was good.
Stayed in August 2025
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Reviewed: July 31, 2025
Gonzalez
United States3 Reviews8.0“I recommend Four Points by Sheraton to anyone visiting this fine city.”- • Leisure trip
- • Solo traveler
- • Guest Room, 1 King
- • Stayed 1 night
- • Submitted from a mobile device
My room was veneer flooring which was no problem, other than the fact that it was extremely slippery from some sort of lubricant spill. ... Staff had to come up to my room and clean the floor.
Staff was courteous, social, ready, and willing to help my stay be one of convenience.
Stayed in July 2025
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Reviewed: July 4, 2025
Goodwin
United States1 review8.0“Adequate, clean Booked a king large room the room was not large”- • Business trip
- • Solo traveler
- • Larger Guest room, 1 King
- • Stayed 2 nights
- • Submitted from a mobile device
The restaurant was below standard
Convenience
Stayed in June 2025
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Reviewed: June 22, 2025
Kevin
United States2 Reviews7.0Good- • Leisure trip
- • Couple
- • Guest Room, 1 King
- • Stayed 1 night
- • Submitted from a mobile device
It was a terrible value for the money. It was very expensive. However, the hallways and elevators were dirty. Our room smelled like ammonia. The bathroom had hair from previous guests. I expected a very clean upscale hotel, and that was not the case. I typically don't leave negative reviews but I was very frustrated with the cost versus what we got.
It was close to the concert venue we were going to. Front desk staff was very nice.
Stayed in June 2025
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Reviewed: June 13, 2025
Hensley
United States1 review9.0“Was allowed to check in early, staff was great and helpful both days.”- • Leisure trip
- • Solo traveler
- • Guest Room, 1 King
- • Stayed 2 nights
- • Submitted from a mobile device
No breakfast included, a shuttle to convention center would have been good. Parking was separate charge.
There was no breakfast included, staff were helpful, restaurant meals were good and handy. Parking was extra and about 1block away
Stayed in June 2025
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Reviewed: May 16, 2025
Carlesiya
United States1 review7.0“Vary cozy and left alone you can go and come as you please, not being bothered.”- • Couple
- • Guest Room, 1 King
- • Stayed 1 night
- • Submitted from a mobile device
Really nice building and nice inside
Nice area
Stayed in May 2025
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Reviewed: April 28, 2025
Randa
Philippines1 review8.0Very Good- • Leisure trip
- • Family with young children
- • Guest room, 1 King, Balcony
- • Stayed 1 night
- • Submitted from a mobile device
coffee maker was not cleaned out, old coffee filter still inside.
Nice hotel, nice balcony rooms
Stayed in April 2025
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Reviewed: April 3, 2025
Elizabeth
United States5 Reviews9.0“Can't wait to be back”- • Leisure trip
- • Family with young children
- • Guest room, 2 Queen, towers building
- • Stayed 2 nights
- • Submitted from a mobile device
When I booked my reservation it was supposed to be for a kind bed with a sofa bed and a balcony. When we got to our room it was only a king bed but it worked. Definitely did not complain bc the sweet front desk lady let us check in so so early and was so sweet
The staff was the absolute best! Super attentive and helpful, super super friendly. The front desk lady, I wish I could remember her name made my absolute weekend she was so sweet
Stayed in March 2025
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Reviewed: March 27, 2025
Kliszka
United States7 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Guest room, 1 King, Balcony
- • Stayed 1 night
- • Submitted from a mobile device
Good, one thing they should have breakfast included
Stayed in March 2025
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Reviewed: September 16, 2024
David
United States4 Reviews1 helpful vote8.0“Comfortable hotel with excellent staff”- • Business trip
- • Group
- • Guest Room, 1 King
- • Stayed 2 nights
Ice machine didn't work. Looked like a long-term issue.
Did not have it - the hours did not work for me.
Stayed in August 2024
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Reviewed: September 5, 2024
Calahan
United States2 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Guest Room, 1 King
- • Stayed 2 nights
- • Submitted from a mobile device
No complaints
Everything was nice
Stayed in September 2024
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Reviewed: August 26, 2024
Debra
United States15 Reviews9.0“Great Location, Friendly Staff food at the onsite restaurant was excellent!!!”- • Leisure trip
- • Family with young children
- • Guest Room, 1 King
- • Stayed 1 night
Free breakfast would have been nice
The Hotel's location was in great proximity to my conference, and the staff was very friendly and helpful
Stayed in August 2024
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Reviewed: August 18, 2024
David
United States4 Reviews1 helpful vote8.0“Good, solid hotel with a very good staff, that needs extra food and entertainment options.”- • Leisure trip
- • Solo traveler
- • Guest Room, 1 King
- • Stayed 1 night
The lack of food/drink related amenities (vending machines, working ice machines, a diverse and well-stocked lobby store) made the hotel less attractive for any future visit. The hotel restaurant had, to my mind, short hours, and was not open when I wanted it (early and late). And the relative barrenness of the neighborhood was also a negative - there are no convenience stores, markets, or restaurants nearby. Having a good guide to those things - a way to help me find the things I wanted - would have helped. Many hotels have a sort of neighborhood or city guide in the rooms. I would have liked something like that, rather than using my phone to find the Target on the other side of the river.
The hotel staff were excellent - friendly, helpful, good at problem solving. The building itself and the room I stayed in were quite good - from the elevators to the meeting rooms to the bed and the flatscreen in the room, they were all of a quality I associate with more expensive hotels.
Stayed in August 2024
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Reviewed: August 14, 2024
Linda
United States27 Reviews4 helpful votes8.0“Nice property that’s rough around the edges in a sketch neighborhood.”- • Business trip
- • Couple
- • Guest Room, 1 King
- • Stayed 5 nights
- • Submitted from a mobile device
Run down in a few places. Elevator doors need refinishing, one was out of order. No microwaves in the rooms. No parking on site, and the garage across the street is sketchy and not cheap. If you never lived in a city, and have no street sense, the neighborhood is definitely sketchy at night. You don’t want to walk around.
Nice, modern, quality linens, comfortable, good coffee. The restaurant and craft brew pub downstairs had a decent, yet simple menu and good beer selection. Friendly staff.
Stayed in August 2024
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Reviewed: August 12, 2024
Macenroe
United States2 Reviews8.0“Well situated, good staff.”- • Leisure trip
- • Couple
- • Larger Guest room, 1 King
- • Stayed 2 nights
- • Submitted from a mobile device
The garage was very sketchy, we were accosted by panhandlers twice.
The property was clean, the staff was professional.
Stayed in August 2024
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Reviewed: August 4, 2024
Khaled
Saudi Arabia22 Reviews2 helpful votes8.0“It was good”- • Business trip
- • Solo traveler
- • Guest Room, 1 King
- • Stayed 8 nights
- • Submitted from a mobile device
Ok
Ok
Stayed in August 2024
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Reviewed: June 22, 2024
Deborah
United States4 Reviews8.0“Crossing country, pleasantly surprised with nice room.”- • Leisure trip
- • Couple
- • Larger Guest room, 1 King
- • Stayed 1 night
- • Submitted from a mobile device
Good location
Stayed in June 2024
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Reviewed: June 16, 2024
Mosholder
United States1 review7.0Good- • Leisure trip
- • Couple
- • Larger Guest room, 1 King
- • Stayed 4 nights
- • Submitted from a mobile device
Lack of housekeeping. Noises from outside, loud. No free breakfast.
The pool, restuarant. Comfy bed.
Stayed in June 2024
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Reviewed: June 10, 2024
Kelli
United States2 Reviews7.0Good- • Couple
- • Guest Room, 1 King
- • Stayed 2 nights
- • Submitted from a mobile device
Parking and the parking garage is in desperate need of repair
Clean and everything worked and my view was nice
Stayed in June 2024
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Reviewed: May 21, 2024
Kim
United States1 review8.0“Would definitely stay again.”- • With a pet
- • Leisure trip
- • Solo traveler
- • Guest room, 2 Queen, towers building
- • Stayed 4 nights
- • Submitted from a mobile device
The temperature in the room fluctuates and the thermostat was not able to be changed to go lower than 67.
I read a lot of mixed reviews, so I wasn’t sure what to expect. Parking, was extra but the hotel offered $10/night (reg $20) but could park on street for free until 8am. It was limited spots, but during the week I didn’t have any issues. My only complaint with bed, was it seems to slope down (as if older and worn from someone always laying on edge). Staff was EXCELLENT and always friendly!! Rooms were clean. Didn’t try restaurant because it was a very limited menu.
Stayed in May 2024
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Reviewed: April 5, 2024
Katrina
United States22 Reviews7.0Good- • Business trip
- • Family with young children
- • Guest Room, 1 King
- • Stayed 1 night
- • Submitted from a mobile device
Parking. Or lack of parking
Location
Stayed in April 2024
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Reviewed: February 21, 2024
Gerardo
United States1 review8.0“Enjoy stay staff amazing”- • Leisure trip
- • Couple
- • Guest room, 2 Queen, towers building
- • Stayed 2 nights
- • Submitted from a mobile device
Not enough options in gift shop nothing gluten free
Central to city perfection
Stayed in February 2024
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Reviewed: December 18, 2023
Ashley
United States2 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Larger Guest room, 1 King
- • Stayed 1 night
If the pool and hot tub were open.
The rooms were very clean and check in was simple and fast. My husband and I went to Craft Kitchen which is the restaurant/bar within the hotel and the bartender Chris was absolutely amazing.
Stayed in December 2023
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Reviewed: November 12, 2023
Jacina
United States10 Reviews1 helpful vote8.0Very Good- • Family with young children
- • Guest room, 2 Queen, towers building
- • Stayed 1 night
- • Submitted from a mobile device
Good location
Stayed in October 2023
