Reviews of The Hotel Salem This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
4370 Commercial Street SE, Salem, OR 97302, United States
#5 of 25 hotels in Salem
Guests' ChoiceReview Score
Based on 1282 hotel reviews
8.6Score breakdown
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Cleanliness
9.1
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Comfort
9.1
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Location
8.9
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Facilities
8.9
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Staff
9.3
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Value for money
8.6
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Free Wifi
8.3
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Reviewed: September 7, 2025
Peter
Australia128 Reviews10 helpful votes8.0“Ok for a night or two”- • Leisure trip
- • Travelers with friends
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast disappointing....nothing to get excited about. And get rid of the fake flowers in reception please.....
Large, comfortable room. Good aircon.
Stayed in September 2025
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Reviewed: September 6, 2025
Santokh
United Kingdom12 Reviews3 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast needs improving...too Ltd
Rachel on reception is brilliant!
Stayed in September 2025
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Reviewed: September 5, 2025
Scott
United States5 Reviews8.0“Good”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
N/A
Location
Stayed in September 2025
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Reviewed: September 3, 2025
Amiel
Israel24 Reviews4 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Some rooms that close to the main road suffer from noise at night due to lack of noise proofing of the windows. But not so serious to mature people......snoring from roommate is more severe.....
The location of the hotel is good. Close to highwsy 5.. the breakfast is very good. It wsd nice to see blueberry in breakfast. Loundary is good. Good base to explore Silver falls.
Stayed in August 2025
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Reviewed: September 2, 2025
Melissa
United States17 Reviews10“Kind staff, great breakfast, great location, and free cookies!”- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing!
Breakfast, staff, location, cookies by the coffee in lobby, clean rooms, etc.
Stayed in September 2025
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Reviewed: September 2, 2025
Ashley
United States6 Reviews2 helpful votes10“Really really good. We loved it”- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
N/A
It was very clean, the breakfast was good and the staff was super friendly
Stayed in September 2025
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Reviewed: August 31, 2025
Bear
United States21 Reviews5 helpful votes9.0“Benchmark service, comfortable beds, good eats!”- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Shower heads could be better, some rooms have real low toilets.
Staff, staff, staff, AC, Room size, Big Flat Screen, great breakfast, early check-in at no extra cost, no late check-out fees upon request, I stay frequently and they always consider my requests and are consistent every stay, confident choice!
Stayed in August 2025
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Reviewed: August 30, 2025
Linda
United States1 review9.0“Overall, it was great - value, location and amenities.”- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 1 night
The room was a bit cramped for 4 of us. We played board games in the evening, but there wasn't a good table to sit at.
We enjoyed the pool and the breakfast was good. Location was great as we didn't need to go far for meals. Our objective in the stay was to go to the Enchanted Forest and this location was excellent for that.
Stayed in August 2025
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Reviewed: August 28, 2025
Rebecca
United States3 Reviews9.0“very comfortable”- • Leisure trip
- • Solo traveler
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
carpet - ( would otherwise have given excellent rating ) rec: replace all carpet w/hard surface flooring will upgrade appearance & give sense of freshness, openness, and brightness
- bed was wonderful - staff was open, receptive, and welcoming - breakfast was was very well presented and provided many choices for food preferences - lobby open & airy
Stayed in August 2025
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Reviewed: August 27, 2025
Yvonne
United States41 Reviews7 helpful votes10“Exceptionally delightful!!”- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing was anything but wonderful.
The property was very attractive, perfectly clean. From the front door and lobby we were charmed. Every member of the staff was very kind and helpful. Our bed was incredibly comfortable. The breakfast was delicious with so many choices: hot oatmeal with six toppings, waffles, scrambled eggs, hard boiled eggs, ham, biscuits and gravy, yogurt, berries, juices, coffee hot chocolate, tea, Danish pastries, toast, fresh fruit, and more. There is an indoor pool and gym. All just wonderful.
Stayed in August 2025
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Reviewed: August 26, 2025
John
United States6 Reviews1 helpful vote10“I’ve found my new favorite spot to stay in Salem.”- • Business trip
- • Solo traveler
- • King Room
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing
Located walking distance Trader Joe’s and a number of restaurants and takeout places. Clean everywhere. Welcoming and helpful staff. Breakfast included. Far enough away from the interstate that you don’t hear the traffic all night. Windows in the rooms, that actually open. The price.
Stayed in August 2025
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Reviewed: August 25, 2025
Angie
United States4 Reviews10“Staff was amazing and super friendly. Will definitely be staying again.”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
The beds weren’t the best.
Convenient location and staff was absolutely amazing and super friendly.
Stayed in August 2025
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Reviewed: August 24, 2025
Alicia
United States7 Reviews8.0Very Good- • Family with young children
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
The room smelt muggy.
The staff was great. The breakfast was good.
Stayed in August 2025
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Reviewed: August 23, 2025
Zamist
United States29 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Very clean and nice. Used real china plates and silverware at breakfast, not plastic
Stayed in August 2025
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Reviewed: August 22, 2025
Nou
United States10 Reviews10Exceptional- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
The bed and pillows were comfy. The room was huge with a lot space. Hotel is clean. I slept well. Ac works great. Price is right.
Stayed in August 2025
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Reviewed: August 20, 2025
Megan
United States2 Reviews10Exceptional- • Leisure trip
- • Solo traveler
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Staff were very friendly and helpful!!
Stayed in August 2025
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Reviewed: August 20, 2025
Brian
United States43 Reviews2 helpful votes8.0“A comfortable property at a reasonable price.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
A reasonably property, clean with comfortable facilities. Adequate parking.
Stayed in August 2025
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Reviewed: August 19, 2025
Charles
United States51 Reviews5 helpful votes8.0“Nice, but the overpowering deodorizer used in the room would probably keep us from booking again.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
If you are sensitive to fragrances, you may want to reconsider staying here. We think the carpeting was dusted with some sort of deodorizer. It was overpowering and lingered well after our stay.
The room was spacious and comfortable. The staff were friendly and professional.
Stayed in August 2025
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Reviewed: August 18, 2025
Kevin
United States4 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing, everything was great.
The hotel is so clean! It smells clean, it feels clean. After driving from Kentucky to Oregon, this was a refreshing surprise. I highly recommend and will be staying here again when we are back in Oregon.
Stayed in August 2025
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Reviewed: August 18, 2025
Ramona
United States18 Reviews10“Excellent Hotel in Salem”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
The room was huge and the bed was very comfortable. We loved the double vanity with all the counter space. Breakfast was tasty and had lots of options.
Stayed in August 2025
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Reviewed: August 17, 2025
Eileen
United States3 Reviews10Exceptional- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
everything was awesome
We thought the hotel was extremely clean. the staff was professional and friendly. the free breakfast was awesome in particular enjoyed the fresh blueberries and plain yogurt. we will stay there again.
Stayed in August 2025
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Reviewed: August 14, 2025
Patricia
United States1 review9.0“Very nice facilities enjoyed my stay.”- • Leisure trip
- • Solo traveler
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Easy location, easy check in. I arrived late and was pleased to see someone there for check in. Also, they had a comprehensive list of restaurants close by and also recommended DoorDash since it was late. That is what I did. Met the driver in the lobby within 20 minutes. Also, their breakfast was very good. Lots of variety. Would definitely stay here again.
Stayed in August 2025
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Reviewed: August 13, 2025
Ledell
United States5 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Late night talking in the hallway
Breakfast was good staff was friendly
Stayed in August 2025
-
Reviewed: August 12, 2025
Gilbert
United States14 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
Clean and quiet
Stayed in August 2025
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