4370 Commercial Street SE, Salem, OR 97302, United States of America
#6 of 22 hotels in Salem
Guests' ChoiceBased on 1306 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
8.8
Facilities
8.6
Staff
9.4
Value for money
8.4
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: September 29, 2023
Robert
United States of AmericaThe rooms were a bit dated.
Comfortable setting. Convenient to shopping & restaurants.
Stayed in September 2023
Reviewed: September 22, 2023
Jean
United States of AmericaNot a thing
Price and location
Stayed in September 2023
Reviewed: September 22, 2023
Fred
United States of AmericaThis really isn’t a bad thing, but the first room offered me had a very strong odor, like someone had smoked in the room and they tried to cover it up. I let the staff know, and they immediately changed me to another room.
I got up very early, for work so I did not get to enjoy breakfast. The person on duty rounded up a bagel, cream cheese, apple, and an orange for me. Very nice!
Stayed in September 2023
Reviewed: September 22, 2023
William
United States of AmericaNo hot tub
Quite clean Friendly
Stayed in September 2023
Reviewed: September 22, 2023
Stella
United States of AmericaThere was a variety of things offered for breakfast, but for one who is gluten-free, all I got was the sausages(fair) or canadian bacon (pretty good) and some really bland eggs. Thus, the breakfast was a bit dull, but once I put catsup on the eggs, which I normally never do, they were ok. So, it was the breakfast. Oh! My room key didn't easily open the door, since the handle seemed to stick or something. Once I figured out how to deal with that, I had to put everything down to open the door.
The room was very comfortable and I loved the fact that it was on the main drag! I am glad the loading cart and elevator were so easy to get to. The staff was phenominal!
Stayed in September 2023
Reviewed: September 19, 2023
Ejseattle
United States of AmericaThe location is on a commercial strip, so not much to see once you leave the hotel.
Large, comfortable room and reasonable breakfast buffet. Quiet. We didn't use the pool, but it looked nice.
Stayed in July 2023
Reviewed: September 17, 2023
Cbild
United States of AmericaFor our stay, I don't have anything that we didn't like :)
Aside from the staff being friendly, accommodating, on top of their game, the room was very clean and cozy. The shower had great pressure and got hot fairly quickly. For us, the bed was like sleeping on a cloud. It was the best night sleep we've had in a long time! The location was easy to get to with a wide variety of places to eat. The only very minor ding I have is the sink plug wasn't working properly. The breakfast in the commons area was good. The food was fresh and hot, not dried out like some other places we've stayed. We will be staying here again and highly recommend The Hotel Salem to anyone traveling in the area or for locals looking for a quiet, comfortable getaway place to stay.
Stayed in September 2023
Reviewed: September 13, 2023
David
United States of AmericaNothing really, was a nice stay
Room was nice for the price. It was clean and comfortable. Staff was all very professional, had to change rooms due to cigarette smoke in room, but was not an issue.
Stayed in September 2023
Reviewed: September 9, 2023
Kari
United States of AmericaThe location and the variety of breakfast options.
Stayed in September 2023
Reviewed: September 7, 2023
Barbara
United States of AmericaNothing
It was very clean and the breakfast was the best we've had in several years.
Stayed in September 2023
Reviewed: September 7, 2023
Jim
United States of AmericaThe site shows a jacuzzi in the pool area. There is still a hand rail that leads to a rectangle of carpet, but no jacuzzi. I really wanted a jacuzzi. This would have changed my decision on where to go. On the bright side, the pool was not overrun with screaming children (Best Western Cedar Mills)
Nice room design with a separate couch/desk area and fridge/microwave. Would be nice to have had a coffee table or side tables while sitting on the couch. The bed was good and pillows decent. The view from the second (really the first) floor window was a wall of cypress bushes that blocked what would have been a parking lot. Nice touch. The Graduate in Eugene could learn from this.
Stayed in September 2023
Reviewed: September 5, 2023
Cheyenne
United States of AmericaEverything was to par
Good
Stayed in August 2023
Reviewed: September 4, 2023
Amanda
United States of AmericaBreakfast was ok. Hotel smelled a little old.
Quick overnight when passing through town. Nice renovation, comfortable beds.
Stayed in September 2023
Reviewed: September 4, 2023
Kiki
United States of Americamost uncomfortable bed I have ever laid awake in all night...odd musty smell but they are renovating
Staff was super, very friendly. Hotel was big, pool was amazing
Stayed in August 2023
Reviewed: September 2, 2023
Rachel108
CanadaThe wifi was too slow for video calls. The location, on a busy road in the suburbs, means that there's substantial traffic noise at all times, and it's essential to have a car.
The room we stayed in was comfy: they don't have full suites but this room did have a large sitting area adjacent to the bed. The pool was big enough to swim for a bit of exercise. The front desk staff were friendly and accommodating. The breakfast was substantial and varied.
Stayed in August 2023
Reviewed: September 1, 2023
Jose
United States of AmericaThe clining ..the room where I was sleeping got a bad smell
The breakfast was excellent and the hotel cover all my expectations, I recommend stay here
Stayed in August 2023
Reviewed: August 28, 2023
Yoke
CanadaNone
Very clean and good breakfast
Stayed in August 2023
Reviewed: August 28, 2023
Chris
United States of AmericaNewly renovated, very nice convenient location.
Stayed in August 2023
Reviewed: August 28, 2023
Jim
United States of AmericaOnly ont thing that we did not like. The toilet was way too low to the ground. It could have used a soft close lid and seat also.
Location and staff were perfect for us. Room was in good condition and fit our needs just right.
Stayed in August 2023
Reviewed: August 23, 2023
Lucy
CanadaThe wall are paper thin, we heard everyone around us.
The hotel has gone under a renovation so all amenities are new. Front desk staff was fantastic. The swimming pool was nice but wished there was a hot tub to warm up in. Loads of parking.
Stayed in July 2023
Reviewed: August 19, 2023
Gary
United States of AmericaThe beds could be a bit softer.
The pool and the cookies
Stayed in August 2023
Reviewed: August 15, 2023
Inga
United States of Americavery clean, very nice, helpful staff. Quiet for resting.
Stayed in August 2023
Reviewed: August 14, 2023
Judith
United States of AmericaI had forgotten my own shampoo. I tried to use theirs. The shampoo wouldnt come out of the on the wall container. So I just figured it was plugged up. It was and actually moldy. As far as things go I would never have known otherwise. At least housekeeping knows now.
The bed was a little hard for me but my partner slept well... since he was doing all the driving on our trip that was what mattered. It was a lovely room with a coffee pot and seating area. I like that the toilet and sink areas were separated. All in all clean. The Breakfast was nice. Lots of choices and fresh fruit, also a mini waffle maker that my partner put to use. I had yogurt and fresh blueberries, with some scrambled eggs and a couple of sausages. Coffee was good too.
Stayed in August 2023
Reviewed: August 12, 2023
Rod
United States of AmericaI stayed here in June. At that time the onscreen TV guide did not match the channel that was selected. I brought this to the attention of the staff at the front desk. I was told that they had just opened and they were working on the problem. I spent the night there last night. The TV situation was still the same. The evening desk clerk came to my room so that I could show him the problem. He said that he would let the manager know. I talked to the manager this am. She was not left a message from the night staff. The manager said she just sent Directv an email about this. I doubt this was true.
Stayed in August 2023
Reviewed: August 11, 2023
Rob
CanadaA little too far off I-5
Comfortable and clean and good breakfast
Stayed in August 2023
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