Reviews of Holiday Inn Express & Suites Phoenix - Tempe by IHG 3 stars
670 N. Scottsdale Road, Tempe, 85281, United States
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Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewA front desk that never tires of saying hello, welcome in, glad you're back, and available to answer any questions you might have. The breakfast is always great. The hotel has easy access to the ASU Campus, Shops, Malls, Eateries.. You name it.
Shower curtains need to be changed out. (Room 212) Toliet kept flushing through the night, probably just need a new onw (Room 212) Toliet itself is pretty low to the ground if you're 5'11/ 6ft tall it's tough getting up.
Dave, We are pleased to hear the kind words about our front desk staff and happy to hear breakfast is always great. Thank you so much for letting us know about the issues with room 212 we will have Maintenace fix the issue with the toilet right away and make sure to have housekeeping change out the shower curtains. Respectfully, Front Office Manager
Dave, We are pleased to hear the kind words about our front desk staff and happy to hear breakfast is always great. Thank you so much for letting us know about the issues with room 212 we will have Maintenace fix the issue with the toilet r… Show more
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewReviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewClean and cozy
Nothing
Lovejoy, We are so happy to hear that you found the hotel to be clean and cozy. Thank you for the nice review. Best Regards, Front Office Manager
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewThe breakfast had lots of great options and tasted great. The sausage was sooooo good!
N/A
Stephanie, So happy to hear you liked the breakfast options and that it tasted great. We hope to see you again. Warm wishes Front Office Manager
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewIt was a convenient location for what I was doing.
The never refunded my deposit that I was never told about until check in.
Hotel Guest, Thank you for staying with us. We release all deposits at check-out sometimes it takes a little longer depending on your bank. Our deposit requirement is stated on all websites. Sorry if you did not see it when you booked your reservation. Respectfully, Front Office Manager
Hotel Guest, Thank you for staying with us. We release all deposits at check-out sometimes it takes a little longer depending on your bank. Our deposit requirement is stated on all websites. Sorry if you did not see it when you booked your … Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 15 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in May 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewThis hotel was a 1-night stay and was great for our needs after arriving in Phoenix at night. We were not here long enough to take advantage of the amenities. The staff was friendly and kind, and we were grateful that a standard breakfast was included.
N/A
Evangeline, Thank you for the review. Hopefully you can come back to stay with us again so you can enjoy our amenities. Respectfully, Front Office Manager
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewConvenient location, free breakfast
Room was small, room was by pool door and could hear people in hallway. Bathtub water backed up when using shower
Nicole, It's nice to hear you liked the location and breakfast. Sorry about the room being small.
Reviewed: 27 June 2025 · Stayed in May 2025
Verified reviewReviewed: 21 June 2025 · Stayed in May 2025
Verified reviewReviewed: 18 June 2025 · Stayed in June 2025
Verified reviewReviewed: 18 June 2025 · Stayed in June 2025
Verified review