Reviews of Placemakr Downtown Austin 4 stars
710 E 3rd St, Austin, TX 78701, United States
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Reviewed: 9 September 2025 · Stayed in September 2025
Verified reviewReviewed: 8 September 2025 · Stayed in September 2025
Verified reviewReviewed: 7 September 2025 · Stayed in August 2025
Verified reviewReviewed: 7 September 2025 · Stayed in September 2025
Verified reviewReviewed: 6 September 2025 · Stayed in September 2025
Verified reviewSpacious, clean and modern
No blinds in top windows in the loft. Made the room bright in the early mornings
Reviewed: 5 September 2025 · Stayed in August 2025
Verified reviewWe rented 5 units total and all units had something dirty, broken or bugs of some sort! The location was horrible with little to no parking! We drove around in small parking garage for over 10 minutes before we found a parking spot. Parking was $35 to park here! My son had to park in a garage 2 blocks away for $15!
We had sugar ants throughout or unit! They got all in our clothes in suitcases and drawers! The floor had not been mopped in a long time! Our feet were black from walking on the floor barefoot!
Reviewed: 5 September 2025 · Stayed in September 2025
Verified reviewIt was fully equipped and within walking distance of the sites
Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 4 September 2025 · Stayed in August 2025
Verified reviewThe day before I checked in I requested that my stay be shortened by one night. I didn't receive a response. She's the front desk person when I checked it and he acted clueless.
Dear Damrel, Thank you for taking the time to share your experience. It's wonderful to know your overall visit warranted a positive rating; however, we are genuinely sorry for the inconvenience with your reservation. Please know that we have limited control over reservations made through third parties, and modifications should typically be dealt with through the site you booked through. Nonetheless, this is certainly not the experience we want for any guest, so we'll be sure to discuss your feedback with our team to determine ways of improving our guest experience in this respect. We hope to welcome you back on your next trip to Austin for a seamless visit worthy of a perfect rating.
Dear Damrel, Thank you for taking the time to share your experience. It's wonderful to know your overall visit warranted a positive rating; however, we are genuinely sorry for the inconvenience with your reservation. Please know that we hav… Show more
Reviewed: 3 September 2025 · Stayed in June 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewConvenient check in, great amenities, good walkable location, helpful staff
Dear Achille, We appreciated the opportunity to host you at Placemakr Downtown Austin! Thank you so much for taking the time to highlight our convenient location, welcoming environment, and pleasing amenities. We look forward to seeing you again when you return to Texas!
Dear Achille, We appreciated the opportunity to host you at Placemakr Downtown Austin! Thank you so much for taking the time to highlight our convenient location, welcoming environment, and pleasing amenities. We look forward to seeing you … Show more
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewEverything was so convenient to check in and out.
The regular bed my wife and I slep in was tooooo small.
Dear Ivory, Thank you for choosing Placemakr Downtown Austin! We're delighted that the check-in/check-out experience allowed you to explore the area with ease. That said, your comments regarding the bed are valued and will be shared with our team to ensure any opportunity for improvement is seized. It was a pleasure having you here, and we hope to welcome you back for another splendid stay in the future.
Dear Ivory, Thank you for choosing Placemakr Downtown Austin! We're delighted that the check-in/check-out experience allowed you to explore the area with ease. That said, your comments regarding the bed are valued and will be shared with ou… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewConvenient location. Extremely helpful staff. The cleanliness and having everything you need. We had an issue with our AC and they were on it in no time, I mean I had cool air within thirty minutes of reporting the problem. Great staff!
Everything was perfect!
Dear Joy, Thank you for your wonderful review. We’re thrilled to hear that you enjoyed our convenient location, clean accommodations, and that our staff was able to quickly resolve your AC issue. It’s fantastic to know everything was perfect for your stay. We look forward to welcoming you back soon.
Dear Joy, Thank you for your wonderful review. We’re thrilled to hear that you enjoyed our convenient location, clean accommodations, and that our staff was able to quickly resolve your AC issue. It’s fantastic to know everything was perfec… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in July 2025
Verified reviewLove the being able to go in and not have to talk to a receptionist
I had a huge leak right in front of my door 😭
Dear Lauren, Thank you for your feedback! We're glad you enjoyed our smooth, contactless entry, though we’re concerned about the leak you encountered. Your comments will be shared with our team to address, and we hope to provide an even better stay next time.
Dear Lauren, Thank you for your feedback! We're glad you enjoyed our smooth, contactless entry, though we’re concerned about the leak you encountered. Your comments will be shared with our team to address, and we hope to provide an even bet… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewClean & secure
Dear Mayela, Ensuring a clean, safe environment is always a priority here at Placemakr Downtown Austin! We're so happy this made for a 10/10 stay. Thank you for your review, and we hope to see you again on your next trip to the area.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewGreat location, close to a lot of activities, restaurants and bars.
The construction outside the window wasn’t great but that’s not there fault.
Dear Seymone, We're glad our location near many local attractions was the highlight of your visit. We appreciate your feedback and are glad to know you still had a relaxing getaway despite the construction outside. Please join us again the next time you're in Austin!
Dear Seymone, We're glad our location near many local attractions was the highlight of your visit. We appreciate your feedback and are glad to know you still had a relaxing getaway despite the construction outside. Please join us again the … Show more
Reviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 19 August 2025 · Stayed in July 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewWasher/dryer, balcony, and location
None
Dear Todd, Nothing warms our hearts like knowing our visitors enjoyed an incredible stay with us at Placemakr Downtown Austin, and we thank you for your perfect rating. We’re glad our fully equipped facilities helped make your stay seamless, along with our unbeatable downtown Austin location. We hope to welcome you back soon!
Dear Todd, Nothing warms our hearts like knowing our visitors enjoyed an incredible stay with us at Placemakr Downtown Austin, and we thank you for your perfect rating. We’re glad our fully equipped facilities helped make your stay seamless… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewEveryone was so helpful and it was a great location.
Nothing
Dear Angela, Thank you for your kind feedback. We’re delighted you enjoyed your time with us and appreciated the service from our team. It was our pleasure to have you, and we look forward to welcoming you again.
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewExcellent, helpful staff. Apartment well presented and clean
Bed too soft. View spoiled by construction site however minimal noise inside apartment. Washing app does not accept uk phone number but doesn't tell you, staff assisted though. Lots of issues trying to pre register due to system not working with vpn. Didn't receive checkout email Until after we left property. I did check with front desk that we were good to leave and they said we were.
Dear Ali, Thank you for your recent stay at Placemakr Downtown Austin. We are delighted you appreciated the cleanliness and modern design of your suite, as well as the outstanding customer service provided by our team. We sincerely apologize that your view was affected by ongoing construction. We also regret to learn that the bed's firmness did not meet your preferences and that you experienced technical difficulties related to your UK telephone number and VPN. Your feedback is invaluable, and we will use it to enhance our guest experience. We hope you will choose Placemakr Downtown Austin for your future visits to the Austin area.
Dear Ali, Thank you for your recent stay at Placemakr Downtown Austin. We are delighted you appreciated the cleanliness and modern design of your suite, as well as the outstanding customer service provided by our team. We sincerely apologiz… Show more