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  5. Reviews of Plantation Hale Suites

Reviews of Plantation Hale Suites 3 stars

525 Aleka Loop, Kapaa, HI 96746, United States

#44 of 65 hotels in Kapaa

Guests' Choice

Review score

Based on 214 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.0

  • Location

    8.9

  • Facilities

    7.9

  • Staff

    8.6

  • Value for money

    7.7

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 1 September 2025

    9.0
    It was a very nice, quiet place and we would stay here again!
    • Leisure trip
    • Couple
    • Standard One Bedroom Suite 1 King bed with Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    The kitchen stove had only one small burner that worked and the dish drying rack was dirty. There was no broom, no scrubber for pots and only one kitchen towel. Otherwise, it was well equipped.

    The location and amenities were great! It was comfortable, clean and very quiet. Also, conveniently located to highway and stores.

    Stayed in August 2025

  • Reviewed: 28 August 2025

    8.0
    Excellent location
    • Leisure trip
    • Couple
    • Standard One Bedroom Suite 1 King bed with Sofa Bed
    • Stayed 5 nights
    • Submitted via mobile

    The room was not ready at the agreed check-in time of 4 pm. We'd had a long trip to get there and were keen to check in on time!

    The pools and hot tub were great! Excellent location to explore the island. It was great to have a full kitchen.

    Stayed in August 2025

  • Reviewed: 6 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard One Bedroom Suite 2 Double Bed with Sofa Bed
    • Stayed 2 nights

    We had to evacuate do to a tsunami and were not able to use the first night because we were stuck up the mountain until almost midight.

    The place was great with all of the amenities of a small apartment. The pool and hot tub were great.

    Stayed in July 2025

  • Reviewed: 26 July 2025

    8.0
    Beautiful location, "private" pool, friendly staff
    • Leisure trip
    • Family with young children
    • Standard One Bedroom Suite 1 King bed with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The airconditioning was very loud and not very powerful and did not reach the bedroom. The pullout couch was uneven. We ended up sleeping: mom and two girls in the bed away from the A/C noise, and dad on the couch (not pulled out) to stay near the A/C to stay cool. There were only two pool towels available. The staff hand delivered more once the laundry was done, so that was really really nice, but it was just really late by then and we didn't need them anymore...

    Very friendly and helpful staff. Spacious, clean room with comfortable bed. Our room had a stunning view of the mountains. We were steps away from the pool where we spent our entire first day. Because there are multiple pools at this property, we had "our" pool all to ourselves!

    Stayed in June 2025

  • Reviewed: 23 June 2025

    7.0
    Practical, somewhat dated units with adequate furnishings
    • Leisure trip
    • Family with young children
    • Standard One Bedroom Suite 2 Double Bed with Sofa Bed
    • Stayed 4 nights

    The lanai was not usable due to facing the highway with auto noise and fumes.

    Location is great. Units are dated and those facing the highway make the lanai practically useless.

    Stayed in June 2025

  • Reviewed: 17 June 2025

    7.0
    For an older resort, it was just fine and very clean!!
    • Business trip
    • Solo traveller
    • Standard One Bedroom Suite 2 Double Bed with Sofa Bed
    • Stayed 2 nights

    Having the A/C turned on before arrival would have been nice so the room would be cool before we entered the room

    Stayed in June 2025

  • Reviewed: 11 June 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Pool View One Bedroom Suite 1 King Bed with Sofa Bed
    • Stayed 2 nights

    It was very nice and met all of our needs. The location, the unit, and the beauty all around were nice. I can't wait to be back!

    Stayed in May 2025

  • Reviewed: 22 May 2025

    7.0
    Ok
    • Leisure trip
    • Family with young children
    • Standard One Bedroom Suite 2 Double Bed with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The property looks very different from the pictures, rooms decorated according 1970 and lack of painting, you can smell the humidity, the bathroom isn't nice, overpriced and disappointing

    The check in process was very quick, the beds are comfortable

    Stayed in May 2025

  • Reviewed: 15 May 2025

    9.0
    Great little find - perfect location, big room, nice view, fabulous value for money!
    • Leisure trip
    • Family with young children
    • Pool View One Bedroom Suite 2 Double Bed with Sofa Bed
    • Stayed 4 nights

    The matress on the sofa bed was very uncomfortable

    Fabulous little find after being let down by the owner of 2417 OceanFront Condos! Very helpful staff at checkin and whilst decor was a little dated the location more than makes up for this. Walking distance to beach (non swimmable when we were there), great set of shops and restaurants and even into town. Can hire a cycle from the local market and ride the boardwalk for miles! Spacious room and an adequate sofa bed - a little thin and can feel the springs. Cannot beat value for money - each set of buildings had there own pool (a little chilly) , spa and dedicated carpark. We had K building which was furthest away from reception and right on the corner which made it an extremely quiet location.

    Stayed in April 2025

  • Reviewed: 19 April 2025

    8.0
    I’ll be back!
    • Business trip
    • Solo traveller
    • Standard One Bedroom Suite 2 Double Bed with Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    Couldn’t get TV to work

    Nice condo for a great price! Full kitchen, Roomy bedroom and bathroom. Very short distance to a tree lined walk along the beach.

    Stayed in April 2025

  • Reviewed: 1 April 2025

    7.0
    Good
    • Leisure trip
    • Group
    • Pool View One Bedroom Suite 2 Double Bed with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Not fit for people with disabilities / no ice machine

    Dining table and kitchen facilities

    Stayed in March 2025

  • Reviewed: 12 March 2025

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard One Bedroom Suite 2 Double Bed with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    No smart TV

    Parking

    Stayed in February 2025

  • Reviewed: 31 March 2024

    7.0
    Love the location
    • Family with young children
    • Pool View One Bedroom Suite 2 Double Bed with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Old interior feels dirty

    Room needs updating in order to be with $300/nt

    Stayed in March 2024

  • Reviewed: 25 March 2024

    7.0
    It was a very convenient location for a one night stay.
    • Leisure trip
    • Couple
    • Standard One Bedroom Suite 1 King bed with Sofa Bed
    • Stayed 1 night

    The rooms could use upgrading. Everything else was pretty good. The room had an oven, but no baking materials or pots and pans.

    The location was extremely convenient. We had a wonderful view. It was quiet. We were able to check in earlier than expected. The young lady at the front desk was genuinely pleasant.

    Stayed in March 2024

  • Reviewed: 23 February 2024

    9.0
    Comfortable stay in a great location
    • Leisure trip
    • Group
    • Standard One Bedroom Suite 1 King bed with Sofa Bed
    • Stayed 1 night

    Check in is late - 4 PM - and check out is a bit early - 11 AM. Fortunately we were allowed to stay until noon. AC was rather loud but it offered good white noise.

    Apartment had all the comforts we needed. Located very near shops and restaurants and just across the street from the ocean with a lovely beach walk a minute away.

    Stayed in February 2024

  • Reviewed: 10 February 2024

    8.0
    Home port in Kauai!
    • Leisure trip
    • People with friends
    • Standard One Bedroom Suite 2 Double Bed with Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    Pool was cooler than last time I stayed and the jets were not working in hot tub. Provide more clean towels, soaps, shampoo, TP, etc up front so guests don’t have to ask when run out … 3 people stayed 4 nights.

    This is the place I come back to in Kauai! Location in Kapaa is perfect for taking sunrise pictures on the beach then a quick walk to Coconut Market for Kona coffee. I appreciated getting to prepare meals in the kitchen - adequately stocked! Mayacia made our stay great!

    Stayed in February 2024

  • Reviewed: 19 January 2024

    8.0
    Affordable basic accommodation for an economical business trip.
    • Business trip
    • Solo traveller
    • Standard One Bedroom Suite 1 King bed with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    I wish there were bathrooms or changing rooms with shower at the pool/ hot tub. The TVs did not have instructions for using the remotes or explaining channels available etc. There were only 2 coffee packets for a 3 night stay.

    Work trip with event at the Sheraton and the Plantation Hale was an affordable alternative right next door. The property is spacious and has all of the conveniences of a home away from home.

    Stayed in January 2024

  • Reviewed: 17 November 2023

    7.0
    I would be happier about my stay if the price matched the property.
    • Leisure trip
    • Family with young children
    • Standard One Bedroom Suite 1 King bed with Sofa Bed
    • Stayed 7 nights
    • Submitted via mobile

    Carpet in room was heavily stained, couch was sunken in the middle and hide-a-bed was very uncomfortable.

    Love the location! Close to historic Kapaa and the beaches. Room was spacious.

    Stayed in November 2023

  • Reviewed: 15 November 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard One Bedroom Suite 1 King bed with Sofa Bed
    • Stayed 2 nights

    everyone at the resort were very friendly and helpful

    Stayed in November 2023

  • Reviewed: 12 November 2023

    9.0
    Pricey but very spacious! It does add to the value and you can see all the perks of getting this hotel.
    • Leisure trip
    • Family with young children
    • Standard One Bedroom Suite 2 Double Bed with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    No direct access to the beach you will have to walk like two three minutes but it’s okay.

    The rooms are huge! They have a full kitchen with everything included.

    Stayed in November 2023

  • Reviewed: 2 November 2023

    9.0
    Location is great. Price excellent as well for all that you get.
    • Leisure trip
    • Solo traveller
    • Standard One Bedroom Suite 1 King bed with Sofa Bed
    • Stayed 2 nights

    Unable to get TV to work on the second night. Worked fine the first night but on second kept getting a message " no signal" Also unable to connect to the internet. No sticker in room and couldn't get system to modem to provide any info. For people who are not tech savvy it makes it difficult.

    Lots of space and location great.

    Stayed in October 2023

  • Reviewed: 15 October 2023

    7.0
    Good very basic place, no luxury.
    • Leisure trip
    • Family with young children
    • Standard One Bedroom Suite 1 King bed with Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    Highway is behind the property and noisy. Very basic, kitchen equipment is too basic. Swimming pool with tons of smelly chlorine.

    Great location, in between Wiamea and North shore. Relatively clean. Has a kitchen, so we saved on breakfafts. We did not spend much time in the hotel anyway.

    Stayed in October 2023

  • Reviewed: 4 October 2023

    8.0
    It’s old school but well located. Some units are super! Am grateful for the staff helping me to move to a better unit!
    • Leisure trip
    • Solo traveller
    • Standard One Bedroom Suite 1 King bed with Sofa Bed
    • Stayed 6 nights
    • Submitted via mobile

    Cannot reserve specific units, some are very very dated and dirty.

    Ocean view and proximity to other venues

    Stayed in September 2023

  • Reviewed: 16 September 2023

    9.0
    Peaceful and Quiet Getaway
    • Leisure trip
    • Group
    • Pool View One Bedroom Suite 2 Double Bed with Sofa Bed
    • Stayed 7 nights

    Hot tub jets did not work.

    Great location mid island so it was easy to travel north or south. WONDERFUL employees One and Lacey made our stay awesome, going out of their way more than once.

    Stayed in September 2023

Showing 1 – 25

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