Friday night, there was a softball team on our floor and they were very loud, until very late. A bunch of girls screaming and giggling until midnight was way too long. We were there for a volleyball tournament which our team took very seriously, so it was tough for my daughter to get sleep with the noise. Saturday during the day, there was a dog barking on and off all day. The website says no pets, only service animals. If a service animal was needed, it would have been with the people or it would have been trained better. The poor dog was in the room much of the day by itself.

Rooms were very clean and spacious. Staff was friendly. The whole hotel was very clean.

Stayed in May 2025

Still fighting to get charge removed from wrong credit card. Should not have happened and should have been fixed immediately.

Stayed in October 2024

A little older - maintenance needed to be completed. Door lock to fitness area not working. Room window security broken.

Breakfast was adequate. Room very comfortable and clean. Location easy to get to.

Stayed in May 2024

Air conditioner made the strangest loud noise when running that literally vibrated my bed like a subwoofer. It was so bad I had to keep it turned off.

Clean room

Stayed in May 2024

There wasn't anything specific that I didn't like. The weather, but no one can control that!!!!

I didn't eat breakfast very often, but when I did there was a good selection of food. The hotel had been remodeled so everything was new and clean.

Stayed in March 2024

Location good for us.

Stayed in January 2024

Breakfast options were a disappointment. I understand that the breakfast was complimentary, yet I thought there could have been a few more choices. I did think that the coffee was very good.

Impressed by the cleanliness, the spacious room and the staff.

Stayed in November 2023

The staff is mostly away on the desk especially late at night. I checked in late and couldn't find a staff anywhere. I have to wait around and have to go find them. It would be nice to have a refrigerator and smart TV.

Location is convenient to restaurants and market. The room is spacious.

Stayed in July 2023

It was all really good there is nothing we didn’t like

It was excellent the ladies working there worked hard to keep food stocked…

Stayed in May 2023

Room cost has gotten so expensive. I realize that virtually everything has gone up, but $150 per night still diminishes the experience - especially for us old folks!

Breakfast was quite good. The staff taking care of the breakfast were exceptional. Area was clean and food was well stocked.

Stayed in May 2023

Breakfast. We are late risers and the 6 to 9 breakfast is just a little too early for us when traveling. Wish it could have lasted till 10 so we could sleep in. The outlets in the lamps are loose and need fixed.

Great breakfast. Nice pool area. Comfy rooms. The booking was not done right online so there was a mix up at check in. The ladies at the front desk did everything they could to make sure our stay was good. No issues. Not their fault.

Stayed in March 2023

The bed was firmer than I was used to. The concrete in the pool and spa was rough. You could easily scrape yourself.

The breakfast was good. There were a variety of things to choose from. The location was good. It was walking distance to eating establishments.

Stayed in October 2022

Mediocre breakfast

Friendly staff

Stayed in September 2022

For people who are short the height of the bed makes it a little difficult to get in.

Good

Stayed in September 2022

There was nothing I wasn't pleased with!

The staff was absolutely amazing! We walked through the front door and was greeted with a friendly smile which made our drive of 4 hours worth it! The cleanliness of the lobby and aroma of the atmosphere was definitely noticed!! The room was perfect! Breakfast was fabulous with a wonderful selection to choose from and welcoming dining area to enjoy your meal. We enjoyed our stay so much we made sure to stay again when we traveled back home and we were greeted again with a smile. The 2nd time we had a king suite and it was just as wonderful! The fact that the T.V. greeted me when I turned it on, made me smile! Would HIGHLY recommend this hotel!!

Stayed in August 2025

The pool water needed to be allot warmer... Definitely.

We loved everything! The size of the rooms-omg, the shower, the bed was comfy. The introduction on the TV in my own name... That was cool. Even my 78 yr old dad noticed that lol. My 75 yr old mom loved the coffee pots in our rooms lol. She was also impressed with the full size ironing board in the fancy closet. The price was good with using Booking.com. I will be looking for these hotels in future travels! Thank you!

Stayed in August 2025

We had 3 families booked to stay at this hotel, I booked 2 rooms and the other family with 2 small children booked a room the same time I did. We arrived about 530pm to check in. I was able to check in and get my 2 rooms, other family was told that they didnt have a room for her, they over booked. even though a confirmation number was given. No supervisor on duty to help with the situation. While at the front desk a man checked out, how convenient, when asked if there was someone to clean the room that was just checked out of so the family could stay in the same hotel as the rest of us, we were told my front desk they couldn't do that. Why not? Bc their not housekeeping? It doesnt take much to strip a bed and wipe things down. Bad customer service with on duty staff. Little kids upset, just wanted to stay, swim, have fun after attending the Iowa State Fair- this happened. Went next door to another hotel, that lady was super helpful, gave us good rates and we were able to get them a room next door. Then brought them back Fairfield to swim. Fairfield needs to do some cross training or something during busy times like the Iowa State Fair. No reason for any of this. And train their staff about good customer service. Saw other reviews about the front desk staff not being friendly either. Bad attitudes non accommodating is huge in the custom service industry. Hotel building was fine, rooms were clean. Pull out couch was like sleeping on a prison mat. Didnt eat the breakfast. Went to the Machine Shed! Also in room 210 there's a screw hanging out of the door frame, door didnt really close the best- and of course when checking out to report it- no front desk staff there. Another guy had been standing there waiting to check out for about 10 minutes before me- said screw it, threw keys down on the desk and walked out.

Stayed in August 2025

Nothing! It was great.

Cleanliness and welcoming staff

Stayed in July 2025

Elevator was not well maintained. Exercise equipment was broken in the fitness room. Room was small for four people.

Pretty good access to airport.

Stayed in July 2024

Did not have soap for sink. Hotel said they had run out. WiFi did not work. And TV remote did not work—did not change channels!!!

Stayed in June 2024

bugs

Stayed in May 2024

tv didn’t work air didn’t work called front desk for service. never arrived.

Stayed in April 2024

The one disappointing thing that I experienced was that when I booked my room through Booking.com, my reservation and confirmation number could not be found in the hotels system. The staff at the hotel ended up having to rebook me, which had cost me some additional money.

I liked the room, it was very clean and comfortable. The staff were very friendly and hospitable. The breakfast choices were a great start to the day.

Stayed in January 2024

Great location close to restaurants. Staff was super friendly, breakfast was top notch.

Stayed in October 2023