Nothing! Only feedback would be to either not put the cadet teddy bears in the room with children or lower the price. Our little guy was instantly attached but $69.95 is way too high for the quality. Just food for thought…

Great location and super clean. Rooms are gorgeous and bathrooms are super spacious. We’ve stayed in many CO Springs hotels/resorts and this one is the best location we’ve had other than Broadmoor/Garden of Gods (which are triple the price). Highly recommend.

Stayed in September 2025

Beautiful place, great amenities

Stayed in September 2025

I love a good bath, and the bathroom had a shower only (it was very nice, and I know the trend is away from tubs, but I like them).

The hotel is located right at the entry gates of the Air Force Academy, so perfect, if you are visiting there. The entire facility is beautiful - clean, cool vibe with a mid-century modern aesthetic. Unfortunately, we were only there for a quick overnight stay, but our room was very comfortable. Very nice sheets, towels, robes, mattress, etc. Gleaming bathroom with Kohler fixtures and lovely toiletries. I wish we had had more time to explore the pool, gym, flight simulator, etc. Would stay there again!

Stayed in September 2025

The entrance can be tricky if there’s a line to get onto base at USAFA. A separate entrance would be very smart.

So clean, very well run. Great coffee in room, lots of amenities. Great bathroom.

Stayed in August 2025

Not a thing!

The Hotel Polaris is fabulous!, Excellent customer service, stunningly beautiful views, food was delicious, our room was sparkling clean and Hotel Polaris is the perfect location for a USAF Academy event! We would highly recommend the Hotel Polaris and look forward to our next stay at the hotel.

Stayed in August 2025

Beautiful and new. Fun atmosphere

Stayed in August 2025

I just LOVED the thoughtful design features. Every detail was perfect!! The rooms were calm, comfortable, and relaxing. The upper bar views and service were fantastic!

Stayed in July 2025

Professional and attentive check-in staff, Beautifully designed and maintained hotel, Impressive in scale and quality

Stayed in May 2025

Nothing

Everything

Stayed in May 2025

No negatives.

We liked everything about the hotel. We also liked how close it was to the Ford amphitheatre.

Stayed in August 2025

Very good location, Beautiful facility, clean and comfortable amazing mountains view , nice rooftop restaurant.

Stayed in August 2025

We were given a room facing the interstate rather than the mountains. Hotel wasn't busy so not sure why they did that. We had drinks at the main bar however the single bartender was overwhelmed and some people had to wait extended lengths of time to get served. We ate in the main dining room and the food was good but overpriced.

This was our first stay at the Polaris and we will definitely come back. The location is superb, with easy access off the interstate and fantastic views of the Rampart Range to the west and Pikes Peak to the south. The outside recreational area on the west side of the hotel is fantastic, with something for the entire family. There are several options for food and drinks. Our room was very nice and fully equipped and had a great shower. The entire staff was over the top.

Stayed in July 2025

We are in the bar our first night with the kids food was ok, but not worth the $138 bill. There are so many great restaurants around the hotel, it would be cheaper to leave the property.

Brand new property! Rooms are beautiful and the Mountain View is amazing!

Stayed in July 2025

That we didn't book a longer stay 🙃

This property is GORGEOUS! Easy access off I-25 and has so much we never had to leave! From yard games, areas for the kiddos to play, multiple restaurants, pool, and fitness center it far exceed our expectations. It was a perfect place for our little family to rest on our journey

Stayed in July 2025

It is a bit pricey. Would be nice to have a free breakfast option.

The staff was marvelous. The bed was excellent. We loved our room. And the fitness center had just about everything you could want.

Stayed in June 2025

Staff was great. Room was clean and Lavazza coffee was amazing!

Stayed in June 2025

Super clean and beautiful

Stayed in June 2025

For the room we had, I was expecting a little kitchenette, we didn’t have one and the bed was quite uncomfortable unless you like firmer beds.

The location was perfect. Absolutely beautiful view of the mountains.

Stayed in June 2025

The location is a bit far from a lot of the main Colorado Springs "spots" like Pike's Peak, Manitou, or downtown. But was only a 20-30 minute drive to most of it.

Super new nice building with good restaurant options and beautiful views. We really liked each of the food places we went to between the full service restaurant, the upstairs bar, and casual hot dog/milk shake place. The patio area with tons of places to sit and relax was real nice. The room was comfy with a nice couch, good view, and good selection amenities with a nice couch and big window. The Air Force stuff was a bit heavy handed, but also pretty ignoreable beyond the decor, so even if you aren't there for anything associated with the academy it was totally fine. Really appreciated the free parking!

Stayed in June 2025

It was very clean and new

Stayed in June 2025

Was not there long enough to say.

A new Premium Hotel for Colorado Springs, next to a major tourist attraction is a win-win.

Stayed in June 2025

Too many add in fees… there is an additional $35 property fee and an additional 5% fee… added on later

Clean and new, good dining options

Stayed in May 2025

There was nothing that I didn't like about Polaris Hotel.

This hotel is the one others should strive to emulate. The facility albeit new, is nevertheless spotlessly clean and comfortable. The staff is kind, welcoming, and polite. They appear to have been very well trained. We had dinner downstairs and the food was fantastic. Afterward we went to the rooftop bar for a nightcap. It was a slow evening and we were the only ones there late, but we received friendly service from smiling staff. I will be staying here again whenever I am in the area.

Stayed in April 2025

A bit pricey compared to other local choices.

Very good breakfast and exceptional location if visiting USAFA. New property, very clean and pleasant staff.

Stayed in March 2025