Toilets backed up in not just in one room but two..had to relocate twice..staff was pleasant though and helpful

Breakfast was fine everyone was pleasant

Stayed in January 2025

There was a very distinct smell (chemical/cleaning products? Not sure what it was) when we entered our was on the first floor and first one in the hallway. We opened the door to let the air in/out for a while. We turned the AC on to blow out the smell, it didn’t work. We left the room to eat dinner and returned after 2 hours. The distinct smell lingered on, but perhaps we were getting used to it. By the way I did get a headache that night. The furnitures need to be updated. The front sliding glass door need to be cleaned. I felt like am walking into a dilapidated building.

The location is good it’s near Tia Juanita restaurant and the highway. The room is spacious as well as the bathroom. The King bed was comfortable. I was surprised. The breakfast buffet is limited, but if you’re not a big eater, it will be sufficient. The staff (check-in/check out, breakfast lady) are okay. The parking is ample and free.

Stayed in October 2023

Breakfast is sustainable and hot

The rooms were newly renovated. You can not beat the price! This is the third time we have stayed and we will be back!

Stayed in October 2023

The bedding could’ve been a little better, with thicker comforter. Also bring breakfast to the room, some may not want to sit in the area with other guest due to long meetings

I liked the size and the bathroom!

Stayed in September 2023

Nothing like the pictures posted. Those were different times completely. The entire facility looks like it's being resurrected from the 70s. There's no doubt the hotel has potential and is also under heavy remodeling. The coffee is never fresh and always cold. The best part of breakfast was Texas waffles and eggs. The sausage was sliced dinner sausage not breakfast. Otherwise not much of interest from there. Did i mention it's Nothing like the pictures?? Omg.they have to be from a couple of decades ago. The rooms are tight, a/c worked good. No ventilation in bathroom and the mold on the ceilings is not cleaned but painted over, and over. The toilets are all sooo low like at a elementary school. Seriously!!! All of them!! This feels more like a working mans camp hotel then anything "leisure, or vacation " type. Essentially the realistic atmosphere there is a hotel about to be resurrected. Like the beginning stages for sure. The bar is the only thing that feels like it's always been functional and though definitely not up to date, but comfortably always present. I wish them luck in trying to bring it back as you can tell at some time in the far past, it was a nice place.

Staff was nice. Location was good as nearly all the hotels are right there as well.

Stayed in July 2023

Breakfast very good staff helpful

Stayed in July 2023

Breakfast was horrible, but that was the minor problem. The major problem was the Birds. They was very scary. They would squawk loudly at you as you would walk in. You could hear them all night long. For that reason alone, it is a good chance I won't stay there again

Stayed in March 2023

sometimes the tv don’t work and at night the ac doesn’t cool to much.

it’s close to work

Stayed in February 2023

the hotel smelled of mold and smoke

the location and comfort and the staff

Stayed in March 2023

No cameras for the parking area

Stayed in January 2023

the adjoining doors between two rooms very loose, make a lot of noise if accidentally bumped. The handicap accessible room was too cramped with furniture, could not use my walker once I got in the door. One of the front desk people, male, quiet almost to the point of rude. No phones in the room, so if you need front desk, you have to call from your phone. Also, housekeeping vacuums likely need upgrade. And a routine for focused cleaning. My service dog found old trash under the bed. The rooms could definitely use a refresh and new carpet, grout needed in shower, peeling paint on ceiling, use of common household extension cord should be surge protector type for tv, etc. and random tape of wires under the desk. I did alert manager to the accessibility issues and the wiring taped.

easy access, reasonable price, most staff were friendly and professional. Breakfast was decent, including warm syrup for the fresh waffles. Jenny is great, Anthony is awesome. the other guy, not so much.

Stayed in December 2022

The faculty needs to be remodeled!

Stayed in October 2022

What I didn't like is that I couldn't stay longer

Directions to the property were exceptional the room was very comfortable I would recommend this to my friends a thousand times over.

Stayed in September 2025

I really don’t know. Due to a flood issue, hotel booked me in another hotel

Stayed in August 2025

Everything

Stayed in August 2025

The staff needs to get it together when it comes to checking guests in that book from third party websites. I reserved the room from Booking.com, and received conformation via email that my room was fully paid for 4 days before check in, which is when I booked the room. When we arrived, the young lady at the front desk said I needed to put a card on file for the $50 incidental fee, which I was ok with. The card I carried with me was a different card from what I used to book the room online. They tried to charge me again on my card that I brought with me for the room instead of the $50 incidental fee. Then the lady said my card didn't go through and said it was something on her end she needed to fix and not to worry about it. She gave us the room key and said have a great stay. Later that night at 11:16 p.m., I received a phone call , however, I didn't answer the phone since it was late and I was at an event. I received another call from the same number at 11:29 pm, and I walked to an area where I could hear and answered at this point because I wasn't sure if it was an emergency. It was the night staff man from this hotel calling me to tell me my card didn't go through and the room wasn't paid for. He said I needed to come down to fix it as soon as possible. So of course I hung up on him, because I had proof the room was paid for and the lady that checked us in said she would fix it in the system. The nerve of this very rude staff member calling me at that time of night and with incorrect information. Needless to say, when we checked out the next morning, the lady at the checkin desk said that the card didn't go through again after they tried to charge the card yet again. I showed her the confirmation from Booking.com, she acknowledged it, admitted the room was paid for based on that confirmation, and they needed to do something in their system...again.

Room was clean

Stayed in July 2025

The Cleanest, Customer Service, The Breakfast

Excellent

Stayed in July 2025

not a thing

Excellent location, staff was friendly and the hotel was very well kept.

Stayed in April 2025

The room that was advertised was no where to be found once we got on the premises. It was late so we still decided to stay.

Stayed in March 2025

Everything

Property had a really bad smell in the room. Also a dog kept my daughter up so we had to change rooms so they put us in a room with a small mattress. It was extremely uncomfortable. And we felt unsafe going from the main building to the exterior room they had to put us in. The room was dirty and was just put together with no thought of comfort for the guest at all.

Stayed in July 2024

Everything.

Nothing. It’s under construction and looks nothing like the pictures. This is partially booking’s responsibility to not advertise old photos and do their due diligence to make sure properties are as described

Stayed in June 2024

Under construction pool always closed breakfast was not that great

Location

Stayed in June 2024

Everything

Not fresh

Stayed in June 2024

They were remodeling no warning it was rug room was not finished

Stayed in June 2024