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Reviews of Quality Inn & Suites near I-480 and I-29 2 stars

3537 West Broadway, Council Bluffs, IA 51501, United States

#25 of 25 hotels in Council Bluffs

Guests' Choice

Review score

Based on 234 hotel reviews

5.1

Score breakdown

  • Cleanliness

    5.8

  • Comfort

    6.0

  • Location

    7.0

  • Facilities

    5.6

  • Staff

    6.8

  • Value for money

    6.1

  • Free WiFi

    6.2

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Showing 1 – 25

  • Reviewed: 17 August 2025

    6.0
    It was good
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    One of the staff members very rude

    Pool

    Stayed in July 2025

  • Reviewed: 11 August 2025

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The lamps in the room I had the ports to plug in ur charger cords were broken and there was a spot on the ceiling in the bathroom where water had leaked into the paint and made an air bubble full of liquid and I’m pretty sure the bed I had was slightly infested with bedbugs I saw a dead one on the sheet when I moved the covers around should probably get that under control some more but other than that my stay was pleasant and not too bad.

    It was overall an ok place and was very welcoming

    Stayed in August 2025

  • Reviewed: 14 July 2025

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast could be a lot better

    That it's right next to a gas station

    Stayed in July 2025

  • Reviewed: 29 June 2025

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    All of our towels were dirty (had brown color on it) and the pillows, wash cloth had some kind of black grease on it. Lighting was bad. Unfinished construction in room. Tv did not work

    Indoor pool Cold AC

    Stayed in June 2025

  • Reviewed: 26 June 2025

    4.0
    Disappointing
    • Business trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    From 945 pm until 230 am there were fights, arguments, outside and in 1st floor hallway toward vending machines, sounded like someone being thrown against wall in next door room. Facility attempted to manage because sounded like police liquidated situations as was peaceful for short time.

    Stayed in June 2025

  • Reviewed: 1 April 2025

    5.0
    Bad
    • Leisure trip
    • Group
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Nothing

    Stayed in March 2025

  • Reviewed: 27 February 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The TV didn't work and the shower knob fell off.

    The breakfast buffet was amazing and very good.

    Stayed in February 2025

  • Reviewed: 21 January 2025

    6.0
    If you’re looking for something affordable and reliable and don’t mind a few flaws go for it.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    A lot of weirdos outside the hotel. It could have been a bit cleaner but it was clear they are working on the location so I didn’t think nothing of it.

    Breakfast was very good. Nice selection of food. Good coffee and juice. The bed was very comfortable.

    Stayed in December 2024

  • Reviewed: 5 January 2025

    5.0
    Passable
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The first room had water and the floor was bad room 315 we went he changed our room and it was nicer but the area where it is is a little ran down so there was worry..

    The staff was nice

    Stayed in January 2025

  • Reviewed: 12 October 2024

    6.0
    Good and cozy
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Smell of the place

    Had to change rooms because one wasn’t cleaned. The second room o got was nice. Well worth my money. And one staff member was really nice. The others I could barely understand. Would stay again though

    Stayed in October 2024

  • Reviewed: 17 September 2024

    5.0
    decent accommodation, not easiest location
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night

    the swimming pool was in complete abandon

    most affordable solution in the area

    Stayed in June 2024

  • Reviewed: 31 August 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Suite
    • Stayed 1 night
    • Submitted via mobile

    Didn't like the hard floors voice echoes throughout the room and TVs never worked it

    The manager gave me my second night at a discount that was good

    Stayed in August 2024

  • Reviewed: 31 August 2024

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    It was ok

    Coffee breakfast

    Stayed in June 2024

  • Reviewed: 20 August 2024

    6.0
    For the price I paid I knew exactly what I was getting. It’s cheap, no frills accommodation
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 2 nights

    There seemed to be lots of homeless people hanging around the place. I saw people trying to gain access when they clearly didn’t have a key card.

    The location was good, close to lots of amenities by car but also you could walk to lots of restaurants and bars. There was also plenty of parking

    Stayed in August 2024

  • Reviewed: 29 July 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Double Suite
    • Stayed 2 nights
    • Submitted via mobile

    409My room was very hot when I entered and fridge leaked, i didnt het soap orcan ice box. 414 the TV didn't work and there was no way of giving a bath.

    The staff was the best part

    Stayed in July 2024

  • Reviewed: 3 June 2024

    4.0
    I will never waste my money going there again
    • Leisure trip
    • Family with young children
    • Double Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Over priced place smelles really bad. Breakfast was a joke.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    5.0
    It's a motel
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Well many things are in need of repairs. Ac the filter needs to be replaced it's all broken. The surround around the tub needs replaced can only take a shower. There was a huge hole in the wall around the outlet.

    The pool was nice

    Stayed in May 2024

  • Reviewed: 5 April 2024

    5.0
    It got the job done.
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Although no smoking signs are clearly placed throughout the property, at all the exits, the grounds were covered with cigarette butts and the entire hotel smelled like cigarette smoke. Inside our room was a bit better, but the cigarette smell creaped into our room through spaces around the door. Although the lobby was updated and modern, our room, the breakfast room, the pool, the exterior were outdated and poorly kept. Flickering lights in the hallways, dingy carpets, peeling paint. The door handle to the exit door nearest to our room was broken. There was a trick to opening the door without pulling the handle off. The railings inside the swimming pool had the same issue. The bottom brackets had either come loose or were never installed, so when using the exit ladders, you could not pull on them. They felt very unsecure and rickety!! The tub in our room did not drain well. Despite reprogramming the air flow machine in our room several times. The room stayed a constant 74 degrees. A little too warm for our liking. The second and third day of our stay we were met with not only cigarette smoke, but also a very strong Marijuana smell. GROSS!!!!! I'm my party, it was my two young children and I. Inside our room we felt safe, but outside our room, we traveled quickly, and on high alert. The hotel was in a run down part of the city, so it added a bit of uneasiness to the overall feel of the property.

    The room rate was perfect for our budget. The room was spacious and appeared to be clean. The refrigerator worked very well and kept all of our food cold and fresh. The wifi was screaming fast, which was excellent for the work I needed to get done. I have never had that GREAT of wifi at a hotel!! The swimming pool, 👍👍 top notch! The water was warm, and the depth of the pool made it extra fun to play in!! Lastly, the front desk guy. He was very kind. He helped replace batteries to our TV remote and helped program the tv. He allowed us to check in a few hours early. We were always greeted with a smile and he was sincere in his desire to accommodate and help us.

    Stayed in March 2024

  • Reviewed: 19 March 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Double Suite
    • Stayed 1 night
    • Submitted via mobile

    The hole in the ceiling above the shower

    Ok beds

    Stayed in February 2024

  • Reviewed: 10 March 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Business King Suite - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The lamp was broken in the pain part of the room had to leave the bathroom light on an the bathroom door cracked open incase one of us need to get up in the middle of the night.

    Stayed in March 2024

  • Reviewed: 27 February 2024

    5.0
    Passable
    • Family with young children
    • Double Suite
    • Stayed 2 nights
    • Submitted via mobile

    It was a dump . People are living there. Permanently. Jumping out of their window to smoke,and jumping back in. Bathroom, they painted over the mold around the tub. room 320. Bedding was bad, sheets were wrinkled,I was sure if they were clean or not. They say you get what you pay for. Extremely disappointed hallway reeked is smoke and wet moldy carpet This happen once before in San Antonio.. we witnessed people selling drugs, and 4 girls turning tricks. It was supposed to be a super 8. Close to the Riverwalk. So I quit using booking com. I would like a refund. I would like a refund of my 131$ dollars. The trip in San Antonio was never answered. Do you people EVER CHECK ROOMS OF MOTELS OR HOTELS BEFORE ADDING THEM TO YOUR LIST OF YOUR HOTELS

    1. East access to interstate, 2 close to family. Many restaurant close by. As well as Omaha Old Market,

    Stayed in February 2024

  • Reviewed: 19 February 2024

    6.0
    I would like at least half my payment back.
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The hotel needs a "face-lift". Our room was not clean. nothing worked, wifi with terrible connection, smells like smoke and Marijuana.

    Did not have any breakfast due to just wanting to sleep and leave.

    Stayed in February 2024

  • Reviewed: 29 December 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Double Suite
    • Stayed 1 night
    • Submitted via mobile

    Attendant at desk, tried double charge and use credit card.

    Breakfeast

    Stayed in December 2023

  • Reviewed: 23 November 2023

    6.0
    My overall impression was good the breakfast could be a little better, and noisy neighbours
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night

    For me, the room was good, but the problem was with other guests that were very noisy.

    The room was a nice room, breakfast average the bed comfortable

    Stayed in November 2023

Showing 1 – 25

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