Reviews of Quality Inn & Suites near I-480 and I-29 2 stars
3537 West Broadway, Council Bluffs, IA 51501, United States
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewStaff was very friendly and helpful nice clean rooms
Reviewed: 28 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in July 2025
Verified reviewManagers and staff were very kind and helpful! The room was comfortable, good sleeping.
Dear Guest, Thank you for your feedback. We are delighted that our staff and managers made your stay enjoyable and that you found the room comfortable for a restful sleep. Your kind words are appreciated and inspire us to continue providing excellent service and a welcoming experience for all guests. Sincerely, Hotel Manager
Dear Guest, Thank you for your feedback. We are delighted that our staff and managers made your stay enjoyable and that you found the room comfortable for a restful sleep. Your kind words are appreciated and inspire us to continue providin… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewRates was reasonable, clean ,friendly staff.
Dear Reece, Thank you for your feedback. We are happy to hear that you found our rates reasonable, enjoyed a clean environment, and experienced friendly service from our staff. Your kind words are appreciated and motivate us to continue providing a welcoming and comfortable stay for all our guests. Sincerely, Hotel Manager
Dear Reece, Thank you for your feedback. We are happy to hear that you found our rates reasonable, enjoyed a clean environment, and experienced friendly service from our staff. Your kind words are appreciated and motivate us to continue pr… Show more
Reviewed: 17 August 2025 · Stayed in July 2025
Verified reviewPool
One of the staff members very rude
Dear Tina, Thank you for your feedback. We are glad you enjoyed the pool and had a good stay overall. We appreciate your honesty regarding your experience with one of our staff members and will continue working to ensure all guests feel welcomed and well cared for during their stay. Sincerely, Hotel Manager
Dear Tina, Thank you for your feedback. We are glad you enjoyed the pool and had a good stay overall. We appreciate your honesty regarding your experience with one of our staff members and will continue working to ensure all guests feel we… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewIt was overall an ok place and was very welcoming
The lamps in the room I had the ports to plug in ur charger cords were broken and there was a spot on the ceiling in the bathroom where water had leaked into the paint and made an air bubble full of liquid and I’m pretty sure the bed I had was slightly infested with bedbugs I saw a dead one on the sheet when I moved the covers around should probably get that under control some more but other than that my stay was pleasant and not too bad.
Dear Elaine, Thank you for sharing your experience. We are happy you found the hotel welcoming and your stay pleasant. We appreciate your observations regarding the room and will take note to improve maintenance and ensure a comfortable environment for all guests. Your feedback helps us provide better service. Sincerely, Hotel Manager
Dear Elaine, Thank you for sharing your experience. We are happy you found the hotel welcoming and your stay pleasant. We appreciate your observations regarding the room and will take note to improve maintenance and ensure a comfortable en… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewNothing
Not clean, we were given an alternate room that was also not clean. Bugs in the bed and hair all over the bathroom.
Dear Guest, We are sorry your stay did not meet expectations. We appreciate your feedback and understand your concerns about cleanliness. Your comments are important and will be used to improve our standards and ensure future guests have a comfortable and welcoming experience. Sincerely, Hotel Manager
Dear Guest, We are sorry your stay did not meet expectations. We appreciate your feedback and understand your concerns about cleanliness. Your comments are important and will be used to improve our standards and ensure future guests have a… Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewIt's was nothing like the picture and drug addicts were all over the parking lot I even saw a drug deal happen this place was horrible
Dear Welch, Thank you for bringing this to our attention. We are truly sorry to hear about your experience and the concerns you encountered during your stay. Your feedback is important and will be carefully reviewed by our team as we work to improve safety, comfort, and the overall guest experience moving forward. Sincerely, Hotel Manager
Dear Welch, Thank you for bringing this to our attention. We are truly sorry to hear about your experience and the concerns you encountered during your stay. Your feedback is important and will be carefully reviewed by our team as we work … Show more
Reviewed: 20 July 2025 · Stayed in May 2025
Verified reviewGreat
I liked everything
Dear Cooper, Thank you so much for sharing your experience. We are truly happy to hear you found the stay comfortable, peaceful, and clean. It means a lot that everything met your expectations. We look forward to welcoming you again for another relaxing and enjoyable visit. Sincerely, Hotel Manager
Dear Cooper, Thank you so much for sharing your experience. We are truly happy to hear you found the stay comfortable, peaceful, and clean. It means a lot that everything met your expectations. We look forward to welcoming you again for an… Show more
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in June 2025
Verified reviewPrice was cheap for a reason
Dirty. Window was open and screen out on 1st floor.
Dear Donaway, Thank you for sharing your feedback. We are glad you found value in the price, but we are truly sorry to hear about the cleanliness and window concerns. Your comments are important to us, and we will address these issues with our team to ensure a better experience for future guests. Sincerely, Hotel Manager
Dear Donaway, Thank you for sharing your feedback. We are glad you found value in the price, but we are truly sorry to hear about the cleanliness and window concerns. Your comments are important to us, and we will address these issues with… Show more
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewThat it's right next to a gas station
The breakfast could be a lot better
Dear Ricky, Thank you for sharing your thoughts. We are glad you found the location convenient, especially being close to nearby stops like the gas station. Your feedback about breakfast is appreciated and will help us as we look for ways to improve. We hope to welcome you back again soon. Sincerely, Hotel Manager
Dear Ricky, Thank you for sharing your thoughts. We are glad you found the location convenient, especially being close to nearby stops like the gas station. Your feedback about breakfast is appreciated and will help us as we look for ways … Show more
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewGrab bar on inside of tub. I must use walker for balance so having Grab bar to assist getting in and out was godsend
Carpet was clean but Carpet was piecemeal with different scrap Carpet. Bathtub faucet broken but I reported that
Dear Peterson, Thank you for sharing your experience. We’re glad the grab bar provided the support you needed and that the room was clean and comfortable. Your comments about the carpet and faucet are appreciated and will help guide improvements. We value your feedback and hope to welcome you again in the future. Sincerely, Hotel Manager
Dear Peterson, Thank you for sharing your experience. We’re glad the grab bar provided the support you needed and that the room was clean and comfortable. Your comments about the carpet and faucet are appreciated and will help guide improv… Show more
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 4 July 2025 · Stayed in July 2025
Verified reviewReviewed: 1 July 2025 · Stayed in June 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewIndoor pool Cold AC
All of our towels were dirty (had brown color on it) and the pillows, wash cloth had some kind of black grease on it. Lighting was bad. Unfinished construction in room. Tv did not work
Dear Monica, We appreciate your comments and are glad you enjoyed the indoor pool and cold AC. We are very sorry to hear about the condition of the towels, lighting, and TV. Your concerns are being taken seriously, and we are working to ensure a much better experience for future stays. Sincerely, Hotel Manager
Dear Monica, We appreciate your comments and are glad you enjoyed the indoor pool and cold AC. We are very sorry to hear about the condition of the towels, lighting, and TV. Your concerns are being taken seriously, and we are working to en… Show more