1632 Central Avenue, Albany, NY 12205, United States of America
#30 of 42 hotels in Albany
Guests' ChoiceBased on 553 hotel reviews
6.8Cleanliness
7.3
Comfort
7.3
Location
7.9
Facilities
7.0
Staff
7.8
Value for money
7.4
Free WiFi
7.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: October 12, 2021
Robert
United States of AmericaNo elevator to 2nd floor though the room said disable accessible & it being a small room. Desk lamp that couldn’t work since there was no serviceable outlet near enough to it. So I couldn’t use the desk. Dryer didn’t dry clothing. No one had change to run washer & dryer.
The staff was always helpful. They did have 7 day/Wk maid service who left me alone since I asked since there was no room safe. It was quite quiet though right next to the maids assembly room.
Stayed in October 2021
Reviewed: October 11, 2021
Suguru
United States of AmericaCorridors smelled weeds
The receptionist lady was so kind and attentive. She is wonderful.
Stayed in October 2021
Reviewed: October 11, 2021
Jiang
United States of Americaroom
Stayed in October 2021
Reviewed: September 29, 2021
Nancy
United States of AmericaThere was no closet and no shelving
Breakfast was good and the bathroom was ample in size.
Stayed in September 2021
Reviewed: September 26, 2021
David
United States of AmericaThe "free" wi-fi kept dropping, nothing is free I guess.
Stayed in September 2021
Reviewed: September 23, 2021
Mohammed
United States of AmericaCleanness!
Stayed in September 2021
Reviewed: September 3, 2021
Edward
United States of AmericaN/A
Plenty if amenities close by
Stayed in August 2021
Reviewed: August 29, 2021
Darryl
United States of AmericaWhen we arrived, the room was not cleaned. Dirty sheets, not enough washcloths, dirty towels hung back up and old muffins and dirty cloths in bottom drawer of bureau!
Staff was friendly. Good location if you have business in the area. The breakfast was simple but reliable. Front desk Staff worked hard (by herself) to work the desk and follow up on requests to refill the breakfast stations.
Stayed in August 2021
Reviewed: August 25, 2021
Kouame
United States of AmericaI booked because they said 2 Queen beds but not sure? It looked more like double but my husband and I were able to sleep together comfortably. They need to use more bleach! Towels were discolored and stains on bed linen? Dust on base boards in bathroom but it’s Covid so can’t be too demanding. We left room late one day but asked Housekeeping to tidy/clean room which was not done when we returned 5 hrs later. No pool towels though we asked and they said would be provided. One pesky fly wouldn’t leave us alone-don’t know how he got into the room? Pool a bit dirty with hair. I did not like someone mistakenly banging on our door at 6 am in the morning but that’s not the hotel’s fault but get your right room number and knock don’t bang!!!
It was clean, comfortable and centrally located to restaurants and shopping. I liked they had a pool. Fridge/microwave in room is great! Free parking and parked by our window so could see our car. Free wifi and cable tv is a plus.
Stayed in August 2021
Reviewed: August 19, 2021
Miszd
United States of AmericaNo elevator. Was recently in car accident and preferred not to have to lug luggage up and downstairs
Pleasant staff, convient area, and clean room
Stayed in August 2021
Reviewed: August 2, 2021
Eric
United States of AmericaGrumpy old man on late shift received us...poor first impression The room was missing the microwave oven Serve "chemical coffee " rather than real coffee for breakfast & anytime beverage - its nasty!
Room was clean. Beds were comfortable and the price was reasonable.
Stayed in July 2021
Reviewed: July 28, 2021
Dawn
United States of AmericaNo elevator but yet it only had 2 floors and oh course we were on the second floor.
It had a pool and they did have breakfast for you in the morning.
Stayed in July 2021
Reviewed: July 12, 2021
Kein
United States of AmericaI did not like the man who worked the night shift. He had no customer service skills at all. Unless he didn't like the color of my skin.
I like the two women who worked the day shift. They were very polite and answer every question I had no problem and kept a smile.
Stayed in July 2021
Reviewed: July 5, 2021
Nafis
United States of AmericaThe pool water was really cold, there were smells of smoke and weed throughout the whole corridor.
Breakfast included, rooms were very clean, everyday room service. Good value for money.
Stayed in May 2021
Reviewed: July 1, 2021
Nicole
United States of AmericaBreakfast was a bit lacking along with the location, just stuff to throw in a oven, it is a bit more noisy since it's close to airport
the rooms are fairly clean
Stayed in June 2021
Reviewed: June 9, 2021
Robert
United States of AmericaThe lighting in the room could have been better. It was difficult to see the controls on the AC at night.
I very clean and modern decor and amenities.
Stayed in June 2021
Reviewed: June 3, 2021
Brendan
United States of AmericaThe light in my bathroom would only work for about 5 seconds (once I turned it on), and then it would turn off. Some guests would stand right by room windows and smoke, making the room smell, but that wasn't the hotel's fault.
Nice location close to the highway and a mile or so from a mall with lots of options nearby for food. Enjoy that they are letting people in the pool but you need to sign up in advance to limit the number of people at one time.
Stayed in June 2021
Reviewed: April 28, 2024
Marie
United States of AmericaIt's an excellent place to go to for comfortable hotel stay!!! It's clean and family oriented!! They upgraded they fitness room and their pool!! They give you breakfast in the morning!!!! It is a wonderful place we been here four times and plan on coming back later on in July for my daughter's birthday!! We love it!!! The staff are very nice!!! They are so patient!!! Very sweet and they make sure it's safe and clean!!!
Stayed in April 2024
Reviewed: April 10, 2024
Lawrence
United States of AmericaThe facility was still keeping up a standard
Stayed in April 2024
Reviewed: April 8, 2024
Young
United States of AmericaThe room was disgusting and smelled like ciggarettes.
Stayed in April 2024
Reviewed: April 8, 2024
Jason
United States of AmericaEverything
Room was filthy. There were crumbs in the bed along with what can only be described as a booger stuck to the pillow. People were smoking all around us and the large blackout blind was broken so the huge lit up sign shined into the room the entire night
Stayed in March 2024
Reviewed: April 8, 2024
Mark
United States of AmericaThe room was advertised as non-smoking. It reeked of smoke and there were cigarette ashes in the bathroom. The entire second floor smelled of tobacco and marijuana smoke. Very loud vehicles racing in the parking lot and driveway until the early hours of the morning.
Location
Stayed in April 2024
Reviewed: April 1, 2024
Giron
United States of AmericaNot many options. No eggs
Stayed in March 2024
Reviewed: February 17, 2024
Eric
United States of AmericaThe mattress was poor, unbalanced, that is, leaning to one side. Didn’t sleep well at all.
Location. Much improved from my last visit a year ago. Front desk receptionist was incredibly friendly and helpful. She was the best I’ve met in a very long time.
Stayed in February 2024
Reviewed: December 6, 2023
Kyungjin
United States of AmericaThe room was very cold when we arrived. Floor seemed dirty.
It was OK. The bed was pretty comfortable.
Stayed in November 2023
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