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  5. Reviews of Quality Inn Central

Reviews of Quality Inn Central This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1632 Central Avenue, Albany, NY 12205, United States of America

#30 of 42 hotels in Albany

Guests' Choice

Review Score

Based on 553 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.3

  • Location

    7.9

  • Facilities

    7.0

  • Staff

    7.8

  • Value for money

    7.4

  • Free WiFi

    7.3

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: October 12, 2021

    6.0
    Reasonable price due to Covid restrictions & outfall.
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    No elevator to 2nd floor though the room said disable accessible & it being a small room. Desk lamp that couldn’t work since there was no serviceable outlet near enough to it. So I couldn’t use the desk. Dryer didn’t dry clothing. No one had change to run washer & dryer.

    The staff was always helpful. They did have 7 day/Wk maid service who left me alone since I asked since there was no room safe. It was quite quiet though right next to the maids assembly room.

    Stayed in October 2021

  • Reviewed: October 11, 2021

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Corridors smelled weeds

    The receptionist lady was so kind and attentive. She is wonderful.

    Stayed in October 2021

  • Reviewed: October 11, 2021

    8.0
    good
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 3 nights

    room

    Stayed in October 2021

  • Reviewed: September 29, 2021

    7.0
    It was conveniently close to the airport.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night

    There was no closet and no shelving

    Breakfast was good and the bathroom was ample in size.

    Stayed in September 2021

  • Reviewed: September 26, 2021

    8.0
    Not bad.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night

    The "free" wi-fi kept dropping, nothing is free I guess.

    Stayed in September 2021

  • Reviewed: September 23, 2021

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Cleanness!

    Stayed in September 2021

  • Reviewed: September 3, 2021

    8.0
    Very happy with accomadations
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    N/A

    Plenty if amenities close by

    Stayed in August 2021

  • Reviewed: August 29, 2021

    8.0
    Friendly staff...need more attention room cleaning
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    When we arrived, the room was not cleaned. Dirty sheets, not enough washcloths, dirty towels hung back up and old muffins and dirty cloths in bottom drawer of bureau!

    Staff was friendly. Good location if you have business in the area. The breakfast was simple but reliable. Front desk Staff worked hard (by herself) to work the desk and follow up on requests to refill the breakfast stations.

    Stayed in August 2021

  • Reviewed: August 25, 2021

    7.0
    Clean, comfortable and centrally located. Would stay here again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I booked because they said 2 Queen beds but not sure? It looked more like double but my husband and I were able to sleep together comfortably. They need to use more bleach! Towels were discolored and stains on bed linen? Dust on base boards in bathroom but it’s Covid so can’t be too demanding. We left room late one day but asked Housekeeping to tidy/clean room which was not done when we returned 5 hrs later. No pool towels though we asked and they said would be provided. One pesky fly wouldn’t leave us alone-don’t know how he got into the room? Pool a bit dirty with hair. I did not like someone mistakenly banging on our door at 6 am in the morning but that’s not the hotel’s fault but get your right room number and knock don’t bang!!!

    It was clean, comfortable and centrally located to restaurants and shopping. I liked they had a pool. Fridge/microwave in room is great! Free parking and parked by our window so could see our car. Free wifi and cable tv is a plus.

    Stayed in August 2021

  • Reviewed: August 19, 2021

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    No elevator. Was recently in car accident and preferred not to have to lug luggage up and downstairs

    Pleasant staff, convient area, and clean room

    Stayed in August 2021

  • Reviewed: August 2, 2021

    8.0
    Overall, they got it right.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Grumpy old man on late shift received us...poor first impression The room was missing the microwave oven Serve "chemical coffee " rather than real coffee for breakfast & anytime beverage - its nasty!

    Room was clean. Beds were comfortable and the price was reasonable.

    Stayed in July 2021

  • Reviewed: July 28, 2021

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    No elevator but yet it only had 2 floors and oh course we were on the second floor.

    It had a pool and they did have breakfast for you in the morning.

    Stayed in July 2021

  • Reviewed: July 12, 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I did not like the man who worked the night shift. He had no customer service skills at all. Unless he didn't like the color of my skin.

    I like the two women who worked the day shift. They were very polite and answer every question I had no problem and kept a smile.

    Stayed in July 2021

  • Reviewed: July 5, 2021

    8.0
    Good value for money, recommended.
    • Business trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 3 nights

    The pool water was really cold, there were smells of smoke and weed throughout the whole corridor.

    Breakfast included, rooms were very clean, everyday room service. Good value for money.

    Stayed in May 2021

  • Reviewed: July 1, 2021

    7.0
    Good
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was a bit lacking along with the location, just stuff to throw in a oven, it is a bit more noisy since it's close to airport

    the rooms are fairly clean

    Stayed in June 2021

  • Reviewed: June 9, 2021

    8.0
    It was a good value and comfort.
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night

    The lighting in the room could have been better. It was difficult to see the controls on the AC at night.

    I very clean and modern decor and amenities.

    Stayed in June 2021

  • Reviewed: June 3, 2021

    8.0
    Nice and clean.
    • Business trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 2 nights

    The light in my bathroom would only work for about 5 seconds (once I turned it on), and then it would turn off. Some guests would stand right by room windows and smoke, making the room smell, but that wasn't the hotel's fault.

    Nice location close to the highway and a mile or so from a mall with lots of options nearby for food. Enjoy that they are letting people in the pool but you need to sign up in advance to limit the number of people at one time.

    Stayed in June 2021

  • Reviewed: April 28, 2024

    10
    It's the best vacation stay!!!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It's an excellent place to go to for comfortable hotel stay!!! It's clean and family oriented!! They upgraded they fitness room and their pool!! They give you breakfast in the morning!!!! It is a wonderful place we been here four times and plan on coming back later on in July for my daughter's birthday!! We love it!!! The staff are very nice!!! They are so patient!!! Very sweet and they make sure it's safe and clean!!!

    Stayed in April 2024

  • Reviewed: April 10, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The facility was still keeping up a standard

    Stayed in April 2024

  • Reviewed: April 8, 2024

    3.0
    I stayed once and it was fine and I stayed yesterday and was udderly disgusted.
    • Business trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night

    The room was disgusting and smelled like ciggarettes.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    2.0
    If I didn’t need to stay here I would have requested my money back on the spot
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Everything

    Room was filthy. There were crumbs in the bed along with what can only be described as a booger stuck to the pillow. People were smoking all around us and the large blackout blind was broken so the huge lit up sign shined into the room the entire night

    Stayed in March 2024

  • Reviewed: April 8, 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    The room was advertised as non-smoking. It reeked of smoke and there were cigarette ashes in the bathroom. The entire second floor smelled of tobacco and marijuana smoke. Very loud vehicles racing in the parking lot and driveway until the early hours of the morning.

    Location

    Stayed in April 2024

  • Reviewed: April 1, 2024

    1.0
    Noisy guests around me. They were using marijuana and it entered my room and halls-really bad.
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 9 nights
    • Submitted from a mobile device

    Not many options. No eggs

    Stayed in March 2024

  • Reviewed: February 17, 2024

    9.0
    Convenient
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The mattress was poor, unbalanced, that is, leaning to one side. Didn’t sleep well at all.

    Location. Much improved from my last visit a year ago. Front desk receptionist was incredibly friendly and helpful. She was the best I’ve met in a very long time.

    Stayed in February 2024

  • Reviewed: December 6, 2023

    5.0
    Fair
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room was very cold when we arrived. Floor seemed dirty.

    It was OK. The bed was pretty comfortable.

    Stayed in November 2023

Showing 76 - 100

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