1400 E Williams Street, Apex, 27539, United States
#7 of 9 hotels in Apex
Guests' ChoiceBased on 246 hotel reviews
7.7Cleanliness
7.8
Comfort
7.9
Location
7.9
Facilities
7.4
Staff
8.4
Value for money
7.7
Free Wifi
9.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: July 27, 2025
Martha
United StatesThe bathroom is very small.
Stayed in July 2025
Reviewed: June 13, 2025
Joseph
United StatesIt was aged but clean and ok for a night’s stay
Stayed in June 2025
Reviewed: April 17, 2025
Carol
United StatesI like the friendliness of the staff and how visible they were specially for a super late arrival. The hotel location was good but not walkable so Uber eats was good. The continental breakfast is not high end but for those that need to have coffee, juice and pastries it’s there. The cleanliness of the room was not an A+ specially for someone who has allergies to dust and carpet. I had to Lysol many areas to make sure I felt comfortable enough to lay down and put my belongings down. I would advise check the room entirely before unpacking but I would not say this is a white glove clean hotel. The hotels best assets were the staff and also a quiet lobby to sit and wait for a ride.
Stayed in April 2025
Reviewed: February 17, 2025
Jeffrey
United StatesVery convenient to where I had to travel
Stayed in February 2025
Reviewed: October 21, 2024
Jean-luc
United StatesLocation was fine but difficult to get in and out because of traffic.
The staff was very friendly. The place was clean.
Stayed in October 2024
Reviewed: October 9, 2024
Donald
United StatesGetting out of the parking lot was a tad difficult, because of traffic. Breakfast was the waffles and some other sides. muffins, microwave breakfast sandwich, cereal, coffee, juice. No hot eggs, meats, potatoes. Business center was a stand up computer and printer near the lobby.
Cleaning staff was the best I've come across. EXTREMELY attentive!!! I asked for some special requests and got every one of them. Some construction guys were staying there and they tracked some mud in on their boots. Cleaning staff didn't let it stay on the rugs very long. Twenty four hour front desk. I stayed 4 nights. Some times I was doing work in my room online, really didn't need room service, but was going through in room coffee a lot. Left at 3:00PM staff came in made my bed, fresh towels emptied the trash, and more coffee. They had already been by at 10am. made my day when I got back that night.
Stayed in September 2024
Reviewed: September 29, 2024
Sunder
United StatesParking
Location
Stayed in September 2024
Reviewed: September 17, 2024
Carol
United StatesDisappointed beds are not made and change of new towels
Desk clerk very friendly and helpful
Stayed in September 2024
Reviewed: August 15, 2024
Marian
United StatesThe shower curtain could use some fixing…couldn’t get it to stay in place
My Spouse ate breakfast and stated it was good
Stayed in August 2024
Reviewed: August 4, 2024
Darryl
United StatesNo pool
Price/ Location
Stayed in August 2024
Reviewed: July 18, 2024
Howard
United StatesThe breakfast hours were too short.
The accommodations and more importantly, around the clock access to the fitness room.
Stayed in July 2024
Reviewed: July 18, 2024
Howard
United StatesBreakfast time could have been extended
Accommodations to include access to the fitness room
Stayed in July 2024
Reviewed: June 15, 2024
Susan
United StatesThere was a hassock in the room in front of the chair. It smelled so sour that we could smell it during the night. Someone needs to get it out of there and throw it away. It's in room 147
Availability and first floor room
Stayed in June 2024
Reviewed: June 11, 2024
Patti
United StatesThat our room was entered even though we had our do not disturb signage hanging on the door handle Not enough towels for our complete stay
It was close to all of our destinations It was clean except for the bathroom floor The price was very good and the staff was too
Stayed in June 2024
Reviewed: May 11, 2024
Deb
United Statesneed more variety and bug infestations in my room. Staff did all they could and switched my room. No hair dryer in 2nd room but was accommodated when requested.
staff great bed quality
Stayed in May 2024
Reviewed: May 3, 2024
Darryl
United StatesStaff was pleasant and facility was clean. No issues with my stay. Its only draw back is the entry and exit of the property.
Stayed in April 2024
Reviewed: April 23, 2024
Bruce
United StatesThe elevator door failed and I was stuck in the elevator.
Clean and delicious breakfast.
Stayed in April 2024
Reviewed: April 15, 2024
Matt
United StatesProperty was dated and worn down. Not much of a selection for breakfast.
Staff was extremely friendly and helpful. Room was very clean.
Stayed in April 2024
Reviewed: April 2, 2024
Jennifer
United StatesSmelled like cleaning solution in lobby and down first floor hall. Elevator was not clean and showed alot of wear. Also, cigarette butts along front curb were not appealing
Room was clean and comfortable. Breakfast choices were nice snd eating area clean.
Stayed in April 2024
Reviewed: January 21, 2024
Bernadette
United StatesHard to get in & out of driveway
Room was nice
Stayed in January 2024
Reviewed: December 30, 2023
Hawkins
United StatesI did not like that there was no soap in the bathroom just a small shampoo and I think lotion. I do pack my own but thought some would be provided. I did not ask the staff. It may have been overlooked.
The breakfast was average. The location was good.One day we thought breakfast was offered but it was not. I understand it was a holiday weekend but a quick bite would have been nice along with good coffee or juice.
Stayed in December 2023
Reviewed: November 9, 2023
Robert
United StatesRoad noise
Location
Stayed in November 2023
Reviewed: November 2, 2023
Vladimir
United StatesBreakfast could benefit from having omelette and sausages included.
Great location, quiet and convenient. All needed amenities are present, no noise, friendly staff.
Stayed in October 2023
Reviewed: October 30, 2023
Bonvoyage2u
United StatesDated. High carb only breakfast. Entrance comes up fast, very easy to miss. A little expensive for what you get.
Very clean! Very friendly staff! Room was good sized. Comfortable.
Stayed in October 2023
North Attleboro, US
Assisi, Italy
Panticosa, Spain
Pinamar, Argentina
Chiang Khan, Thailand
Fladnitz an der Teichalm, Austria
Nasu, Japan
Pergine Valsugana, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content