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  5. Reviews of Quality Inn & Suites Apex-Holly Springs

Reviews of Quality Inn & Suites Apex-Holly Springs This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1400 E Williams Street, Apex, 27539, United States

#7 of 9 hotels in Apex

Guests' Choice

Review Score

Based on 246 hotel reviews

7.7

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.9

  • Location

    7.9

  • Facilities

    7.4

  • Staff

    8.4

  • Value for money

    7.7

  • Free Wifi

    9.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: July 27, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom is very small.

    Stayed in July 2025

  • Reviewed: June 13, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was aged but clean and ok for a night’s stay

    Stayed in June 2025

  • Reviewed: April 17, 2025

    7.0
    Travel for family wedding
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    I like the friendliness of the staff and how visible they were specially for a super late arrival. The hotel location was good but not walkable so Uber eats was good. The continental breakfast is not high end but for those that need to have coffee, juice and pastries it’s there. The cleanliness of the room was not an A+ specially for someone who has allergies to dust and carpet. I had to Lysol many areas to make sure I felt comfortable enough to lay down and put my belongings down. I would advise check the room entirely before unpacking but I would not say this is a white glove clean hotel. The hotels best assets were the staff and also a quiet lobby to sit and wait for a ride.

    Stayed in April 2025

  • Reviewed: February 17, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Very convenient to where I had to travel

    Stayed in February 2025

  • Reviewed: October 21, 2024

    8.0
    Overall a good place to stay
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night

    Location was fine but difficult to get in and out because of traffic.

    The staff was very friendly. The place was clean.

    Stayed in October 2024

  • Reviewed: October 9, 2024

    9.0
    Good value, great staff, especially the cleaning staff. BTW I tip up front. It goes a long way.
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 4 nights

    Getting out of the parking lot was a tad difficult, because of traffic. Breakfast was the waffles and some other sides. muffins, microwave breakfast sandwich, cereal, coffee, juice. No hot eggs, meats, potatoes. Business center was a stand up computer and printer near the lobby.

    Cleaning staff was the best I've come across. EXTREMELY attentive!!! I asked for some special requests and got every one of them. Some construction guys were staying there and they tracked some mud in on their boots. Cleaning staff didn't let it stay on the rugs very long. Twenty four hour front desk. I stayed 4 nights. Some times I was doing work in my room online, really didn't need room service, but was going through in room coffee a lot. Left at 3:00PM staff came in made my bed, fresh towels emptied the trash, and more coffee. They had already been by at 10am. made my day when I got back that night.

    Stayed in September 2024

  • Reviewed: September 29, 2024

    8.0
    Coffee was stale stock both in room and breakfast area. Other than that expected in 2 stars hotel
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Parking

    Location

    Stayed in September 2024

  • Reviewed: September 17, 2024

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Disappointed beds are not made and change of new towels

    Desk clerk very friendly and helpful

    Stayed in September 2024

  • Reviewed: August 15, 2024

    8.0
    Overall the stay was good…it was clean .
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The shower curtain could use some fixing…couldn’t get it to stay in place

    My Spouse ate breakfast and stated it was good

    Stayed in August 2024

  • Reviewed: August 4, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    No pool

    Price/ Location

    Stayed in August 2024

  • Reviewed: July 18, 2024

    8.0
    Overall, my stay was quite pleasant.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    The breakfast hours were too short.

    The accommodations and more importantly, around the clock access to the fitness room.

    Stayed in July 2024

  • Reviewed: July 18, 2024

    8.0
    Overall, my stay was quite pleasant.
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 2 nights

    Breakfast time could have been extended

    Accommodations to include access to the fitness room

    Stayed in July 2024

  • Reviewed: June 15, 2024

    8.0
    Great area and entertainment
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There was a hassock in the room in front of the chair. It smelled so sour that we could smell it during the night. Someone needs to get it out of there and throw it away. It's in room 147

    Availability and first floor room

    Stayed in June 2024

  • Reviewed: June 11, 2024

    8.0
    We came to Apex to see our grandson graduate from Highschool, this hotel was adequate for our stay
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    That our room was entered even though we had our do not disturb signage hanging on the door handle Not enough towels for our complete stay

    It was close to all of our destinations It was clean except for the bathroom floor The price was very good and the staff was too

    Stayed in June 2024

  • Reviewed: May 11, 2024

    9.0
    quick stay
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 2 nights

    need more variety and bug infestations in my room. Staff did all they could and switched my room. No hair dryer in 2nd room but was accommodated when requested.

    staff great bed quality

    Stayed in May 2024

  • Reviewed: May 3, 2024

    7.0
    Pleasant and quiet
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Staff was pleasant and facility was clean. No issues with my stay. Its only draw back is the entry and exit of the property.

    Stayed in April 2024

  • Reviewed: April 23, 2024

    7.0
    It was as expected.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The elevator door failed and I was stuck in the elevator.

    Clean and delicious breakfast.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Property was dated and worn down. Not much of a selection for breakfast.

    Staff was extremely friendly and helpful. Room was very clean.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    7.0
    Nice but could be excellent with a few slight changes.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Smelled like cleaning solution in lobby and down first floor hall. Elevator was not clean and showed alot of wear. Also, cigarette butts along front curb were not appealing

    Room was clean and comfortable. Breakfast choices were nice snd eating area clean.

    Stayed in April 2024

  • Reviewed: January 21, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Hard to get in & out of driveway

    Room was nice

    Stayed in January 2024

  • Reviewed: December 30, 2023

    9.0
    It was a nice comfortable stay.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    I did not like that there was no soap in the bathroom just a small shampoo and I think lotion. I do pack my own but thought some would be provided. I did not ask the staff. It may have been overlooked.

    The breakfast was average. The location was good.One day we thought breakfast was offered but it was not. I understand it was a holiday weekend but a quick bite would have been nice along with good coffee or juice.

    Stayed in December 2023

  • Reviewed: November 9, 2023

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Road noise

    Location

    Stayed in November 2023

  • Reviewed: November 2, 2023

    9.0
    Great value for its price
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night

    Breakfast could benefit from having omelette and sausages included.

    Great location, quiet and convenient. All needed amenities are present, no noise, friendly staff.

    Stayed in October 2023

  • Reviewed: October 30, 2023

    8.0
    Very nice people. Very Clean. Dated. Only okay value.
    • Business trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    Dated. High carb only breakfast. Entrance comes up fast, very easy to miss. A little expensive for what you get.

    Very clean! Very friendly staff! Room was good sized. Comfortable.

    Stayed in October 2023

Showing 1 - 25

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