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  5. Reviews of Quality Inn & Suites

Reviews of Quality Inn & Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

5410 Ridge Avenue, Cincinnati, 45213, United States

#115 of 115 hotels in Cincinnati

Guests' Choice

Review Score

Based on 453 hotel reviews

5.2

Score breakdown

  • Cleanliness

    5.9

  • Comfort

    5.9

  • Location

    6.7

  • Facilities

    5.8

  • Staff

    7.0

  • Value for money

    6.1

  • Free Wifi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 15, 2025

    6.0
    It was okay for a night but not what I expected with Quality inn
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    No elevator, bed was sinking in middle, floor was dirty

    Good location, staff was nice

    Stayed in August 2025

  • Reviewed: June 22, 2025

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No elevator

    Very friendly staff.

    Stayed in May 2025

  • Reviewed: June 19, 2025

    5.0
    Cincinnati was great!!
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Once we got there I realized it wasn't a place I really wanted to stay with my kids. It's not bc of the hotel being bad but some of the guest were questionable to say the least! I understand that can be anywhere as well!! we couldn't get wifi in our room at all, we tried the whole time we stayed!!

    The staff was great and very helpful!!

    Stayed in June 2025

  • Reviewed: June 15, 2025

    4.0
    Crap
    • Leisure trip
    • Couple
    • Queen Room - Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Rooms were too humid only 1 Pillow terrible breakfast

    Stayed in June 2025

  • Reviewed: May 30, 2025

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Suite - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Not very clean, stains on pillows and sheets,

    Stayed in May 2025

  • Reviewed: May 26, 2025

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The room was very humid and smelt of mildew.

    It was quiet, beds were comfortable.

    Stayed in May 2025

  • Reviewed: May 12, 2025

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The facility has an oder it needs to be updated

    They still have smoking rooms

    Stayed in May 2025

  • Reviewed: April 25, 2025

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Queen Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The odor in the room.

    The room was ok, but it smell funny, went to the frontdesk and he offered another room, but it smelled the same, however the area is perfect, surrounded by alot a restaurants n convenient store.

    Stayed in April 2025

  • Reviewed: April 21, 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Marijuana smell

    Price

    Stayed in April 2025

  • Reviewed: April 3, 2025

    6.0
    Decent room, silly rules.
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    They said we weren't allowed to take the hotel breakfast to our room... whats the difference in us bringing food from outside the hotel and eating in our rooms or getting it from inside the hotel? There isn't one. Silly rule they are trying to enforce. The night stand between the beds was slanting downwards making our things want to slide off of it or tip over. Room could have been cleaner. Definitely was a bit dusty/dirty in some places. Decent place to stay though it served its purpose.

    Stayed in April 2025

  • Reviewed: February 25, 2025

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The morning crew is amazing but once the one guy comes at night he was very rude but other than that our stay was cool I would say one thing y'all need to fix your AC and heater system it took all day for my room to heat up I called the front desk he came and looked at it and said it was getting warm my room wasn't completely warm we had to sit by the heater but we still had fun

    Stayed in February 2025

  • Reviewed: February 10, 2025

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Wished breakfast was better

    Lots of restaurants near by

    Stayed in February 2025

  • Reviewed: January 2, 2025

    6.0
    Not the best, but very comfy bed.
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night

    Weird smelling room. The shower was very unclean - looking. It was expected for a last-minute booking at a 4.5 rated accomodation though.

    Comfy beds

    Stayed in December 2024

  • Reviewed: December 30, 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Queen Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The heat didn't work and the sheets was dirty and had burn holes everywhere and the lighting was horrible

    Was quiet

    Stayed in December 2024

  • Reviewed: December 2, 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Queen Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    SMOKING ROOMS

    Stayed in November 2024

  • Reviewed: October 19, 2024

    4.0
    Disappointing
    • Leisure trip
    • Solo traveler
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night

    Room

    location

    Stayed in August 2024

  • Reviewed: October 11, 2024

    5.0
    Fair
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The staff put me in one room went to it and it hadn’t been cleaned for the day, went back down he gave me another room, when I walked in it smelled like mold and mildew. Thought that it was where the air was on. Turned it off and me and my daughter was laying in the bed and she said mom they are mold on the ceiling. Sure enough looked up and it was. Went back downstairs and he put us in another room. It was a decent room and got us through the night.

    It was a good location for the children hospital. Staff was friendly

    Stayed in October 2024

  • Reviewed: September 28, 2024

    4.0
    Disappointing
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Room was poorly remodeled.

    Location

    Stayed in September 2024

  • Reviewed: September 24, 2024

    5.0
    Overall, the price was great. Location not so much.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights

    The breakfast was mostly waffles, eggs and biscuit's and gravy. Could use more protein options, it was all carbs and sugars. With all the lights on in the room, it was still dimly lighted, would have been nice to have a little more light. Woke up in the middle of the night to a car alarm going off. After check out the next morning, when we were loading up our car we noticed that the vehicle beside us had its side window smashed out the night before, we had to kick glass out of the way before pulling out of our parking space.

    The room was a good size, cant complain with it. It was nice to have a breakfast option and not have to go out to eat. As far as the bed, it was a hotel bed, got the job done. Overall, the staff was good, we barley spoke with them but the few times we did they were able to answer the questions that we had or address our concerns.

    Stayed in August 2024

  • Reviewed: September 14, 2024

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Dated room..was not worth the money.

    My room was very dated

    Stayed in September 2024

  • Reviewed: September 2, 2024

    6.0
    Ok
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Meek breakfast.

    Nice people at desk .old place in need of renovation

    Stayed in September 2024

  • Reviewed: August 21, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Dirty walls and sheets.

    Stayed in August 2024

  • Reviewed: August 12, 2024

    5.0
    Not good!!
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The cable TV quality was absolutely terrible. With the TV screen constantly freezing up, sound constantly being interrupted. Food was left over in the mini refrigerator by someone previously. Wall by the bed was patch and not repainted. Room was chilly, turn the unit ac/heater on heat. Room temperature got a little better. No carts to put your baggage on. No handicap parking spaces!! I would not recommend and I won't there again. Blankets on the bed could not be pulled up to cover you.

    Stayed in August 2024

  • Reviewed: August 4, 2024

    4.0
    For what we got, I wouldn’t pay more than half of what we were charged.
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The entire building reeked of cigarettes and weed. The room was not clean. The staff told me I could check in early, and when I got there I was told I had to wait 30-40 minutes. For what we got, this hotel is extremely overpriced.

    Nothing

    Stayed in August 2024

Showing 1 - 25

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