This hotel comes up on booking.com as having a hot tub. They do not. Requested a first floor room did not get one. The picture on booking.com of breakfast is a lie. There is no breakfast room only grab and go and it is terrible. For what they charge this hotel is definately NOT worth the money. When you ar traveling with a handicap person first floor rooms are very important.

The staff was nice and helpful. Since we didn't get a frist floor room they were able to get us in the building with the elevator at no extra charge.

Stayed in August 2025

They need to serve breakfast and not a grab and go in a bag.

It was only a grab and go. It was to go until 9 am but if you got there around 8:45 am. You might not get any breakfast. They only put so many breakfast sandwiches out per day.

Stayed in August 2025

pool was shut down so had to go next door. website advertised hot breakfast which they didn't have. The shampoo in the bathroom was used. shower head needed cleaning. No extra pillows after being told they had some. I have stayed here before and it was not like it was this time or I would have stayed somewhere else. They need to clean up the beach area as well.

I liked the balcony and the view. The balcony did have moss growing on the carpet though. The best thing I can say is thank god it had an elevator. I was on third floor and have a bad knee.

Stayed in August 2025

The hotel was dirty, the entry door to the room was covered with bugs and flies, especially at night. The balcony door was covered with bugs. The balcony wasn't clean, so i didn't go on it to enjoy the lake view. That was disappointing. Beach area was dirty, so i didn't even go swimming at the hotel beach. TV stand was dusty, and dead flies all over it. I dont think housekeepers do any cleaning besides washing the sheets. I was very disappointed. I was expecting a better room for the price. Will not recommend and would not recommend it to anyone, nor will i stay here again. Thank you.

The hotel was close to the downtown area and other restaurants.

Stayed in July 2025

The staff was very cold and rude. The pool and hot tub area was not clean.

Stayed in July 2025

Rooms had some mold and need repair. Was told they are working on remodeling but have only completed some rooms. There was something wrong with the chemicals in the pool, many of our items were discolored (clothes and jewelry) Breakfast advertised, even called and was told a grab n go available—no breakfast available

Friendly staff, good location

Stayed in June 2025

The room was nasty - lights didn't work, walls were cracked, bathtub was covered in black scum, the room next to us looked like it had been trashed and was abandoned

Stayed in October 2024

No elevator to 4th floor

Right on the water

Stayed in October 2024

I felt like I was in a hotel from the 1970s the carpet was old the fixtures and the bathroom were old there has been no remodeling in years

The location was supposed to be in St Ignace but the computer routed me to Mackinaw so when we drove to Mackinaw the computers were down and no one knew how to manually log a customer so we were all told to wait in the lobby until the computers came back up and then in the morning there's a note on the door that said there is no breakfast being served

Stayed in October 2024

Room was a little run down. No breakfast offered.

Location

Stayed in September 2024

There was no breakfast as advertised Sliding door very hard to open One ice machine that didn't have ice Needs a good updating / cleaning

Loved the location on beach

Stayed in August 2024

Goose poop out back balcony, light fixtures not completely placed and finished, carpet looked dirty, screen door on balcony was not locked when we entered the room. No working phone to the front desk.

The location

Stayed in August 2024

No breakfast. No view. Room could use a few upgrades.

bed was comfortable.

Stayed in August 2024

The website said they had breakfast a heated pool and hot tub. Their was no breakfast the pool was full of bugs and the hot tub was broken.

Stayed in June 2024

Originally the room we got was old, musty, looked like it had some water damage. Didn’t feel safe so we did get a new room.

No breakfast provided even thought it said breakfast wa included.

Stayed in June 2024

I thought it was located in a different part of town closer to the bridge for a better bridge view at night.

It was on the beach. Friendly staff. It was clean.

Stayed in June 2024

It needed refurbishment a lot. Carpeting was grungy and bathroom needed a total gut job. The step up into the room was too deep and needed another step.

The beds were comfortable.

Stayed in August 2023

Breakfast was at another hotel. Strange...

Stayed in July 2023

Locks on room door/slider were not there No breakfast Dirty linens laying around in bags

View

Stayed in June 2023

Room needed an update.

Staff was helpful with getting TV to work.

Stayed in June 2023

The pool and hot tub were ice cold it was also a completely separate building. The beds are not queen they are full size. The biggest thing is on here says they have a free breakfast they in fact don't do breakfast at all.

Liked that it was close to downtown and a good rate.

Stayed in June 2023

Repairs needed. Toilet was very loose. Handle on slider door broke. The hot tub was half full and had so many chemicals in it that it made your eyes burn. However the staff was awesome!!! Very friendly. I would give top rating for the staff. But not so much facilities.

Location

Stayed in June 2023

Nothing

The view

Stayed in August 2025

Could be cleaner.

The location

Stayed in August 2025