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Reviews of Quality Inn Appleton West 2 stars

3623 West College Avenue, Appleton, WI 54914, United States

#24 of 24 hotels in Appleton

Guests' Choice

Review score

Based on 48 hotel reviews

6.9

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.6

  • Location

    8.3

  • Facilities

    6.6

  • Staff

    7.4

  • Value for money

    7.5

  • Free WiFi

    6.2

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Showing 1 – 25

  • Reviewed: 3 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds-Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Fan on bathroom to loud. Hallways very dark.

    Beds were comfortable Breakfast was good.

    Stayed in August 2025

  • Reviewed: 17 August 2025

    9.0
    Very good and comfortable.
    • Leisure trip
    • Couple
    • Standard King Room- Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    No sugar free syrup for the waffles. I am diabetic and hotels never seem to have sugar free syrup…

    Convenance. Close to restaurants and shopping. Has truck and trailer parking spots which was great for our trip. Bed was very comfortable. Chose because there was no deposit required.

    Stayed in August 2025

  • Reviewed: 3 January 2023

    2.0
    Pick another....
    • Leisure trip
    • People with friends
    • Double Room with Two Double Beds-Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    The Tv didn't work. No one knew anything about anything. Realy old, dilapidated building. Sex toy in the parking lot out front, pretty disgusting.

    Close to Green Bay.

    Stayed in January 2023

  • Reviewed: 2 January 2023

    2.0
    Disappointing.
    • Leisure trip
    • Couple
    • Standard King Room- Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Our first room key didn’t work, staff checked it and then said “it looksclean, but isn’t clean” so we were moved to a new room. In the new room, the TV didn’t work, the shower was dirty, towels were so thin they ripped after light use, and two lights were burnt out in the room. The next day, our room keys didn’t work again and had to be rescanned to let us back in.

    decent location

    Stayed in January 2023

  • Reviewed: 17 December 2022

    9.0
    nice value
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds-Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    clean and friendly

    Stayed in October 2022

  • Reviewed: 20 November 2022

    1.0
    it was awful.
    • Leisure trip
    • People with friends
    • Standard King Room- Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    rooms were not cleaned even 2 hours after check in time, then both the sink and toilet were plugged in both rooms, then the hotel had no one to clean or fix the plumbing. they suggested we contact our booking agent to get a refund and to assist in finding another room. rooms in the area were either booked or the rates were extremely high due to demand. we ended up driving home 2.5 hours away.

    nothing

    Stayed in November 2022

  • Reviewed: 19 November 2022

    1.0
    Horrible. Got out of there as soon as possible.
    • Leisure trip
    • Couple
    • Standard King Room- Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything was dirty. The people were rude. Way too overpriced.

    Location was the only good thing this place had.

    Stayed in November 2022

  • Reviewed: 19 November 2022

    1.0
    Don't spend a dime
    • Leisure trip
    • Family with young children
    • Standard King Room- Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Evrything...the place is in shambles

    Nothing....he told us we had a guaranteed room....came back after the game and no rooms for us...absolute joke

    Stayed in November 2022

  • Reviewed: 19 November 2022

    1.0
    This place realy, really sucks!!!!! I'd share photos but they are on my phone and I'm not on it now!
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds-Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    EVERYTHING!

    NOTHING! YOU COULDN'T PAY ME ENOUGH TO EAT THEIR BREAKFAST! THE PLACE WAS A FILTHY PIG STY!

    Stayed in November 2022

  • Reviewed: 19 November 2022

    3.0
    didn’t spend much time at our room and when we did it was disappointing
    • Leisure trip
    • Couple
    • Standard King Room- Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    bathroom in our room had mold, only one towel was left in our room and it looked dirty. No drink vending machines on the premises and breakfast was not set up on time nor did the front desk attendant state at what time breakfast even started. I checked in on time and was told room would still not be ready for another hour.

    good location, lots of options food wise around the area.

    Stayed in November 2022

  • Reviewed: 15 November 2022

    1.0
    We didn’t stay. Had to find another hotel an hour and 20 min away due to the Packers Game. just want my money back. coul
    • Leisure trip
    • Couple
    • Standard King Room- Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    everything

    nothing! got there at 7 pm to wait for an hour for a room to be cleaned that was a staffs room. Got to room and it smelled of mold and cigarettes. I have asthma really bad and no way I could stay in that room. blanket had blood on it. Washer and dryer was broken so they gave me 2 face towels that were both dirty. Heater/AC was broken and it was 32 degrees out.

    Stayed in November 2022

  • Reviewed: 14 November 2022

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds-Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Hotel or there booking sites Overbooked. Got there and they did not have a room for me. Although I booked 4 months in advance? Reserved the room for Packers gameday tried accommodating me in the craphole they bought that was a motel 6. No thanks. I have stayed here for 5 or 6 years and have never been disappointed until now.

    Stayed in November 2022

  • Reviewed: 7 November 2022

    3.0
    Not a very pleasant place to stay for the price.
    • Business trip
    • Solo traveller
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night

    Cleaner room with a full set of towels. A television that had instructions on how to operate. There was no soap or shampoo, nor was there any coffee packs. The hallway smelled like cigarette smoke and no attention at the desk when checking out. The furnishing in the room were very worn.

    The bed was comfortable.

    Stayed in November 2022

  • Reviewed: 17 October 2022

    1.0
    Will never stay at one of these again.
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds-Non Smoking
    • Stayed 1 night

    Staff sucked. Housekeeping stole my ring.

    Nothing. The hotel looks like and smells like a dump.

    Stayed in September 2022

  • Reviewed: 3 October 2022

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Standard King Room- Non Smoking
    • Stayed 2 nights

    not clean, shabby rooms breakfast was disappointing

    price was ok

    Stayed in October 2022

  • Reviewed: 29 September 2022

    1.0
    Garbage hotel garbage service. Wont ever stay again.
    • Leisure trip
    • Group
    • Double Room with Two Double Beds-Non Smoking
    • Stayed 1 night

    Everything.

    Nothing.

    Stayed in September 2022

  • Reviewed: 22 September 2022

    3.0
    I wouldn't stay here again
    • Leisure trip
    • Couple
    • Standard King Room- Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The room was not very clean. The room felt grimy. There were no tissues available. And when I asked for another roll of toilet paper, I had to wait about 3 hours to get one. We had two TVs in our room and neither worked. One required a roku remote and they couldn't find us one. So we were without a TV our entire stay. Even though that is suppose to be included in our room. I definitely wouldn't recommend this hotel. Which is sad because most Quality Inn hotels are great. This one, not so much.

    Stayed in September 2022

  • Reviewed: 22 September 2022

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Standard King Room- Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    When I took a shower there was still a dirty washcloth hanging on the shower head

    The location was ok

    Stayed in September 2022

  • Reviewed: 20 September 2022

    2.0
    Very Disappointing….
    • Leisure trip
    • Group
    • Double Room with Two Double Beds-Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    First, when we arrived we were given a room that was occupied. Then, we were given a room right across from the one that was occupied and this room had the following problems: 1. The room’s A/C unit did not work. 2. The room had roaches in several areas. As far as the facilities, they had the following problems: 1. Vending machine did not work 2. The washer and dryer was out of order 3. Limited parking I would not recommend this location to anyone.

    That I only stayed there for 2 days.

    Stayed in September 2022

  • Reviewed: 20 September 2022

    2.0
    Very poor
    • Leisure trip
    • Couple
    • Standard King Room- Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Property was pretty dirty. No one vacuumed the carpets, there were finger prints on the head board,

    Stayed in September 2022

  • Reviewed: 19 September 2022

    2.0
    Wouldn't recommend.
    • Business trip
    • Couple
    • Double Room with Two Double Beds-Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Room wasn't clean at all and got sent to a diffrent room with the wrong bed requirements. Had to renew the key cards every night thru our 3 night stay.

    It was close by to many restaurants and shops. The staff was helpful and a 24hr front desk is nice.

    Stayed in September 2022

  • Reviewed: 13 September 2022

    1.0
    Roaches Infestation!!!
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds-Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    The rooms were dirty and infested with roaches!!! They were everywhere!! The beds, desk, bathroom, doors! You name it!!!!! It was disgusting!! When we went to the front desk, Harry helped us get another room, but that room is not close to what we resevered!! That room was also very disgusting and had roaches!! I went for a refund and the staff "Harry" kept telling me that the manager would help us with a refund, but when the "manager" "Nick" came in the next day to work he stated that Harry was the manager and that Nick was taking over the manager position. Nick also went on and said they just did pest control and they should not have any roaches. It was either another lie or whoever they hired did a terrible job!! He was only willing to cooperate when I told him I have videos and pictures of the roaches. I highly do not recommend this place!!

    Nothing at all!!

    Stayed in September 2022

  • Reviewed: 13 September 2022

    1.0
    dump
    • Leisure trip
    • Couple
    • Standard King Room- Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    mold everywhere in the bathroom garbage all over the parking lot and piled by the doors. a real dump

    Stayed in September 2022

  • Reviewed: 11 September 2022

    1.0
    I would not suggest staying at this property or using this app since I was double charged and haven’
    • With a pet
    • Business trip
    • Solo traveller
    • Standard King Room- Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    I booked my room through you and when I got to the property the hotel front desk said my payment didn’t go through and charged my card again. So I was double charged for my stay and have not been refunded yet

    Stayed in September 2022

Showing 1 – 25

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