Reviews of Quality Inn Flagstaff East I-40 2 stars

Staff was pleasant and helpful.

Room #1 smelt like smoke. Transfer to room #2, was not clean bedspread had spots on it. Building not well maintained. Pool out of service.

The front desk person was very friendly and helpful

The door to the room was badly repaired as it looked like it had at one point been busted into so it would stick badly. I had to use my weight to push it open and pull it shut.

hot breakfast consisted of waffles and cereal...my experience is that a hot breakfast includes an egg dish, breakfast meat, yogurt and an assortment of bakery items.

breakfast was pretty spartan

Breakfast was adequate, continental as advertised. The bed was comfortable , bedding clean. I liked having a refrigerator and microwave and tv and large mirror over the sink. Staff was very friendly and helpful.

The room needed painting and the toilet seat was loose. Not enough hangers. Many residents of the rooms were smoking outside their rooms.

I walked down to the lobby and ended up getting breakfast somewhere else.

Simple and Limited. The cleanliness of the whole facility is poor. Very outdated. It definitely shows it's age.

By freeway

Room wasn’t clean bed. Sheets

Nothing, it was dirty, very unkept

It advertised a pool, but when we got there, it was completely green and full of debris. They tried to blame it on the recent rain, but we have a pool, so we know better. The breakfast area was a complete mess with waffle mix all over the floor. By far, the worst hotel we have ever stayed at if we weren't so tired we would have left. I wish I had taken pictures to share

the price.

the pool was green, the breakfast was not “hot deluxe breakfast” as it states on the sign, the restroom had a few loose things.

Breakfast? Not the best - give them credit for having one some motel don't have Breakfast. Traveling alone for work it's a place to stay. for sure not going back in the future.

I stayed for 5 days -- I did not liked their services

Appreciated that they recognized me as a premium member and made changes when they noticed. Didn't use the internet, but assumed it was safe. The pool was just outside my door, but no one used the pool at all- so no outside noises. Bedding was clean and had no offensive smells.

Furniture and flooring are old. The office chair for the desk was quite dirty; I didn't want to sit in it for my dinner. No hot water for breakfast. Have tea bags but no hot water. Breakfast was nothing but carbs. The apple I picked up was rotten in the middle (not their fault). Mold in the corners of the shower. (They sell mold remover by the gallon. Get a gallon and treat each room in this hotel.)

Bed, slept good.

Some Lights not working, couldn't shut off tv, had to unplug it to sleep.