Reviews of Red Roof Inn Tucson Downtown - University 2 stars
1300 N. Stone Ave, Tucson, AZ 85705, United States
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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewAll the staff were very nice and friendly and thoughtful
Dear Davis, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Tucson Downtown - University. I was delighted to read all our staff was very friendly and thoughtful. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels. Sincerely, Kerry-lee Red Roof Management RediResponse Specialist
Dear Davis, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Tucson Downtown - University. I was delighted to read all our staff was very friendly and t… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewBurn holes in the comforter, shower curtain rail falling down, big cockroach on the wall.
Thank you for taking the time to tell us about your experience at the RED ROOF INN TUCSON DOWNTOWN – UNIVERSITY. I am sorry that your experience did not meet your expectations. I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.
Thank you for taking the time to tell us about your experience at the RED ROOF INN TUCSON DOWNTOWN – UNIVERSITY. I am sorry that your experience did not meet your expectations. I can assure you that corrective measures will be taken to ens… Show more
Reviewed: 1 August 2025 · Stayed in May 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewThe price is good.
The ac is too loud and not powerful enough to cool the room fast. The bathroom need a bathroom exhaust fan. During my stay at your hotel a man who use wheel chair asking for money in your parking lot when i am packing to check out, . That make me feel uncomfortable when packing to check out.
Dear Wong, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Tucson Downtown - University. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our affordable rates. You indicated that you were unsatisfied with loud AC and the other concerns. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, Chirell Red Roof Management RediResponse Specialist
Dear Wong, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Tucson Downtown - University. It is very gratifying to read that you had a great encounter with us and we really appreciate your … Show more
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewNo brekfast
Dear Gregory, Thank you for taking the time to tell us about your experience at the Red Roof Inn Tucson Downtown – University. My sincere apologies that you were not happy about the breakfast availability. Please know that there's a breakfast coupon for local restaurants. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town. Very truly yours, Ann Red Roof Management RediResponse Specialist
Dear Gregory, Thank you for taking the time to tell us about your experience at the Red Roof Inn Tucson Downtown – University. My sincere apologies that you were not happy about the breakfast availability. Please know that there's a b… Show more
Reviewed: 9 July 2025 · Stayed in April 2025
Verified reviewClose to downtown
Always filled with crack heads
Dear Anthony, We are sorry to hear your recent experience at the Red Roof Inn Tucson Downtown – University did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback. Sincerely, Matthew Red Roof Management RediResponse Specialist
Dear Anthony, We are sorry to hear your recent experience at the Red Roof Inn Tucson Downtown – University did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We at… Show more
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewAccessible
Room inconsistencies.
Hi Je, Thank you for taking the time to write a review of your stay at the Red Roof Inn Tucson Downtown - University. It is so rewarding to read that you had a good encounter with us and we truly appreciate you making us aware. Another thing we acknowledged was that you took liking to our accessibility. On your next stay at Red Roof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Oniel Red Roof Management RediResponse Specialist
Hi Je, Thank you for taking the time to write a review of your stay at the Red Roof Inn Tucson Downtown - University. It is so rewarding to read that you had a good encounter with us and we truly appreciate you making us aware. Another thi… Show more
Reviewed: 22 May 2025 · Stayed in April 2025
Verified reviewAccessible. Easy for one night.
Rooms not updated.
Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN TUCSON DOWNTOWN – UNIVERSITY. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.
Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN TUCSON DOWNTOWN – UNIVERSITY. I will make sure to share your comments with the rest of our team. Feedbac… Show more
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewI didn’t it’s in a bad area. The staff was the only good thing there.
Too much drug user and random people coming in and out. That didn’t even stay there.
Dear Anonymous, We are sorry to hear your recent experience at the Red Roof Inn Tucson Downtown – University did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback. Sincerely, Hannah Red Roof Management RediResponse Specialist
Dear Anonymous, We are sorry to hear your recent experience at the Red Roof Inn Tucson Downtown – University did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We … Show more
Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewThe TV with good channels, the iron and ironing board
There was a stain on the blanket, we didn't get our room cleaned and never got clean towels. Had to use the same towel 3 times
Dear Rueshane, Thank you for taking the time to tell us details about your experience at the Red Roof Inn Tucson Downtown – University. We are happy to see that you loved the channels and the amenities. However, as it relates to the possible uncleanliness of the blanket and the room. It is important to know that we value your feedback and your comments will be shared with our Red Roof management in an effort to have these issues addressed and resolved to prevent the same occurrence in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, Nishaye Red Roof Management RediResponse Specialist
Dear Rueshane, Thank you for taking the time to tell us details about your experience at the Red Roof Inn Tucson Downtown – University. We are happy to see that you loved the channels and the amenities. However, as it relates to the possi… Show more
Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewThe staff were exceptionally helpful.. I had a difficult accommodation requirement. They were excellent The hotel is old....but the staff is kind.
Loosing my reserved level one room which I required.
Hello Anonymous, Thank you for taking a moment to share your review at the Red Roof Inn Tucson Downtown – University. You've touched our hearts by letting us know that our staff was a great of help and kind. We are happy you enjoyed your stay with us. We’re committed to delivering the best possible experience for you at Red Roof. The staff and I would love to provide you with another comfortable stay in the future. Sincerely, Hannah Red Roof Management RediResponse Specialist
Hello Anonymous, Thank you for taking a moment to share your review at the Red Roof Inn Tucson Downtown – University. You've touched our hearts by letting us know that our staff was a great of help and kind. We are happy you enjoyed yo… Show more
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewNever got to stay they did not have the type of room I had ordered
That when I got there, they did not have my room and manager said he had some kind of technical issues. Therefore, I was stuck looking for a room on a graduation night.
Hello Kenneth, Thank you for taking a moment to share your review at the Red Roof Inn Tucson Downtown – University. I was disheartened to see that you're unhappy with your stay. The situation you detailed is truly disappointing. We hope to continue to provide great experiences for you at Red Roof. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience. Sincerely, Hannah Red Roof Management RediResponse Specialist
Hello Kenneth, Thank you for taking a moment to share your review at the Red Roof Inn Tucson Downtown – University. I was disheartened to see that you're unhappy with your stay. The situation you detailed is truly disappointing. We ho… Show more
Reviewed: 18 May 2025 · Stayed in March 2025
Verified reviewReviewed: 7 May 2025 · Stayed in May 2025
Verified reviewThe staff was next level amazing and incredibly friendly.
There was a used Condom outside our hotel room door and I was with my young daughter. The sheets were covered with stains and to be fair, it looked like a crime scene, just dirty.
Dear Christina, We are sorry to hear your recent experience at the Red Roof Inn Tucson Downtown – University did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback. Sincerely, Veronique Red Roof Management RediResponse Specialist
Dear Christina, We are sorry to hear your recent experience at the Red Roof Inn Tucson Downtown – University did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We … Show more
Reviewed: 4 May 2025 · Stayed in April 2025
Verified reviewReviewed: 30 April 2025 · Stayed in April 2025
Verified reviewReviewed: 23 April 2025 · Stayed in April 2025
Verified reviewThe room was dirty
Thank you for taking the time to tell us about your experience at the RED ROOF INN TUCSON DOWNTOWN – UNIVERSITY. I am sorry that your experience did not meet your expectations. I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.
Thank you for taking the time to tell us about your experience at the RED ROOF INN TUCSON DOWNTOWN – UNIVERSITY. I am sorry that your experience did not meet your expectations. I can assure you that corrective measures will be taken to ens… Show more
Reviewed: 18 April 2025 · Stayed in April 2025
Verified reviewThe place was clean and tidy. Which was a good thing.
My friend lost his AirPod there. We called many times, but nobody seemed willing to help.
Dear Anderson, Thank you for taking the time to share your experience following your stay at the Red Roof Inn Tucson Downtown – University. We are thrilled to read that you found our establishment to be clean and tidy, however, we sincerely apologize for any inconvenience faced by your friend regarding the lost AirPod. We understand the importance of personal belongings and regret that our team was unable to assist you effectively. Rest assured, we have taken immediate action to address this matter. Our management team has been notified, to prevent similar problems in the future. Red Roof values your feedback and appreciate the opportunity to improve our services. Thank you for choosing our hotel, and we hope to welcome you back for a more enjoyable stay in the future. Sincerely, Breanna Red Roof Management RediResponse Specialist
Dear Anderson, Thank you for taking the time to share your experience following your stay at the Red Roof Inn Tucson Downtown – University. We are thrilled to read that you found our establishment to be clean and tidy, however, we sincerel… Show more
Reviewed: 16 April 2025 · Stayed in March 2025
Verified reviewReviewed: 6 April 2025 · Stayed in March 2025
Verified reviewNo breakfast. Expensive laundry.
Thank you for taking the time to tell us about your experience at the RED ROOF INN TUCSON DOWNTOWN – UNIVERSITY. I am sorry that your experience did not meet your expectations. I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.
Thank you for taking the time to tell us about your experience at the RED ROOF INN TUCSON DOWNTOWN – UNIVERSITY. I am sorry that your experience did not meet your expectations. I can assure you that corrective measures will be taken to en… Show more
Reviewed: 1 April 2025 · Stayed in March 2025
Verified reviewThe room was clean. The bed was very comfortable. They use good quality pillows, sheets, blankets and towels. The heat and the A/C work very well and run quietly. The motel policies are fair and clear. The manager is kind and fair. The staff is pleasant, kind and competent. They know their jobs well and have a sense of loyalty to duty.
It could be closer to the university by bus, but the city bus stops across from the motel on Stone goes downtown where you transfer to the university bus. All city buses are currently free.
Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN TUCSON DOWNTOWN – UNIVERSITY. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.
Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN TUCSON DOWNTOWN – UNIVERSITY. I will make sure to share your comments with the rest of our team. Feedback… Show more
Reviewed: 29 March 2025 · Stayed in March 2025
Verified reviewReviewed: 29 March 2025 · Stayed in March 2025
Verified reviewfirm bed
homeless wandering in parking lot, doing deals in and around trunks of vehicles inside lot.
Dear David, We are sorry to hear your recent experience at the Red Roof Inn Tucson Downtown – University did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback. Sincerely, Angel Red Roof Management RediResponse Specialist
Dear David, We are sorry to hear your recent experience at the Red Roof Inn Tucson Downtown – University did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We at R… Show more
Reviewed: 22 March 2025 · Stayed in March 2025
Verified reviewClean room, comfortable stay, pool open.
Nothing
Thank you for taking the time to tell us about your experience at the RED ROOF INN TUCSON DOWNTOWN – UNIVERSITY.