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Reviews of The Hub Middletown Red Bank- Best Western Signature Collection This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

750 State Route 35, Middletown, NJ 07748-3410, United States of America

#1 of 1 hotels in Middletown

Guests' Choice

Review Score

Based on 474 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.7

  • Facilities

    8.3

  • Staff

    8.5

  • Value for money

    8.0

  • Free WiFi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 6, 2024

    7.0
    It was just OK. Somewhere to rest your head in a LOUD room.
    • Leisure trip
    • Couple
    • Queen Room with Patio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The walls were very thin. Any hotel that doesn’t have a central air system is very outdated and their heat/AC unit was LOUD through out the night. Can’t sleep like that. They use old plants for decorations and there’s a pile of dust that gathers on them which is gross.

    I like the design but it smelled, esp the carpets.

    Stayed in April 2024

  • Reviewed: February 14, 2024

    7.0
    The rooms were clean and neat. The security issues would keep me from staying here again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    The exterior and hallways could use some updates. Lighting in the rooms could be improved. There were people who were actively smoking marijuana in the hotel rooms and you could smell it in the hallways, despite it clearly stating at the front desk that it was a "smoke-free" environment. One of the back exterior doors had the keycard swipe completely ripped off the wall on the outside, and was unlocked at 11:30 pm at night - so anyone could simply walk in the back way, circumventing the front desk, at any time of night. I did not feel safe staying here with children, knowing this.

    The breakfast was pretty consistent with our expectations - waffle maker, premade eggs and bacon, muffins, coffee. The rooms were decent and clean inside. Front desk staff were all very friendly. Lots of options in the surrounding area for food.

    Stayed in February 2024

  • Reviewed: January 8, 2024

    7.0
    Nice and comfortable but should invest in better housekeeping.
    • Solo traveler
    • Queen Room with Patio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Not very good housekeeping. Hallway rugs unvacuumed, candy wrappers strewn throughout. Bathroom floors mopped with dirty water leaving dirty streaks. Area rug in room clearly not vacuumed for a long time.

    Great location. Size and layout of the room perfectly fine for 1 person. Good mix of functioning machines in workout area. Good water pressure in shower.

    Stayed in January 2024

  • Reviewed: January 2, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Queen Room with Patio - Non-Smoking
    • Stayed 3 nights

    Nothing I did not like. I have stayed here several times for work and I have enjoyed my stay each time.

    Breakfast was good and the facilities were clean.

    Stayed in November 2023

  • Reviewed: December 17, 2023

    7.0
    The stay was fune for my short time need
    • Leisure trip
    • Solo traveler
    • Queen Room with Patio - Non-Smoking
    • Stayed 2 nights

    Moldin in bathroom needed repair

    Breakfast was good

    Stayed in December 2023

  • Reviewed: November 25, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Very nice staff, comfortable rooms, nice fitness room. Breakfast every morning.

    Stayed in November 2023

  • Reviewed: November 24, 2023

    9.0
    Overall extremely happy with the stay.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Cleaning staff started banging on the door loudly way before check out time

    Stayed in November 2023

  • Reviewed: October 25, 2023

    8.0
    Good value for money, location far from anything if you don't have a car, lobby has great coffee
    • Leisure trip
    • Couple
    • Queen Room with Patio - Non-Smoking
    • Stayed 4 nights

    Breakfast was typical terrible USA style breakfast of plastic eggs and waffle maker. Also location was about 15 minutes from Atlantic Highlands and we didn't have a car (traveling for film festival), so Uber became quite expensive to keep going in and out

    Hotel was pretty good, the room was decent size, it came with a robe (although only one it was the most comfy I've ever had), coffee machine, and bed was comfy. Also lobby had vending machine which was handy, and also better coffee than breakfast, which was complimentary.

    Stayed in October 2023

  • Reviewed: October 23, 2023

    8.0
    kids were happy
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    the swimming pool wasn't working, but we got refunded some money

    inside was unexpected..great size room

    Stayed in July 2023

  • Reviewed: October 13, 2023

    9.0
    Great
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Second Floor/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Took care of all our needs

    Stayed in September 2023

  • Reviewed: October 4, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    -

    Stayed in September 2023

  • Reviewed: September 13, 2023

    8.0
    Very Good
    • Family with young children
    • Queen Room with Two Queen Beds - Second Floor/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom door was a barn style and did not provide any privacy

    Stayed in September 2023

  • Reviewed: September 7, 2023

    8.0
    Very Good
    • Business trip
    • Family with young children
    • King Suite -Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The main reason we selected this location was because of the pool. The website stated that the pool was closed in August. Our stay was in September for the holiday weekend, and the pool was not open. This was a big disappointment for the bday boy as well as 6 and 9 year old children. We understand the reason that it was closed, but we do not understand why it was not stated on the website.

    The best part of my stay was the great customer service I received. SAM, in particular, was quite pleasant and accommodating.

    Stayed in September 2023

  • Reviewed: September 3, 2023

    9.0
    Other than the above, all was fine
    • Leisure trip
    • Couple
    • Queen Room with Patio - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Outside chairs are too low, beds are too high

    Excellent

    Stayed in September 2023

  • Reviewed: August 23, 2023

    9.0
    Very comfortable solution.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Roll-In Shower - Mobility Access/Non-Smoking
    • Stayed 2 nights

    In 2023 in one of the most rich and developed country all over the world, I would expect less disposable stuff at breakfast (cutlery, dishes and so on), but I am afraid this is a general issue about US and does not specifically concern this hotel.

    The room was big, clean and comfortable. We had a very nice staying. The breakfast lady was very kind and helpfull.

    Stayed in August 2023

  • Reviewed: August 19, 2023

    8.0
    Good overnight stay
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The area rugs needed to be taped down Tripping hazard Key didn’t work at back door

    Location

    Stayed in July 2023

  • Reviewed: August 19, 2023

    8.0
    comfortable stay in Middletown, NJ
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The hallways and common areas could be a little cleaner

    Comfortable room, nice breakfast, good stay overall.

    Stayed in August 2023

  • Reviewed: August 14, 2023

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds and Roll-In Shower - Mobility Access/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Pool was not operational

    Location was excellent

    Stayed in August 2023

  • Reviewed: August 8, 2023

    8.0
    I would definitely stay here again!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - First Floor/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Outside doors didn’t lock at night-security risk. Lock on the door to patio was loose, I tightened the screws myself to make it safer. Sliding doors on both patio and bathroom were pinch hazards.

    Great location, modern

    Stayed in August 2023

  • Reviewed: August 4, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 8 nights
    • Submitted from a mobile device

    Pool was not available.

    Location.

    Stayed in August 2023

  • Reviewed: August 4, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room with Patio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Price could be a little better

    Patio was a nice touch free breakfast and room setup

    Stayed in August 2023

  • Reviewed: August 1, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Patio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The cleaning staff knocked on my door 3 times before 11...I felt pressured to get out.

    Location

    Stayed in July 2023

  • Reviewed: August 1, 2023

    9.0
    Would stay again just want the pool open
    • Leisure trip
    • Family with young children
    • Queen Room with Patio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The pool was closed

    Pet friendly and the location

    Stayed in July 2023

  • Reviewed: July 26, 2023

    9.0
    Wonderful
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Pool Closed Paving parking lot, noisy, etc

    Wonderfully personable & knowledgeable Reception & Housekeeping Staff

    Stayed in July 2023

Showing 1 - 25

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