5801 Baltimore National Pike, Catonsville, 21228, United States
#3 of 3 hotels in Catonsville
Guests' ChoiceBased on 164 hotel reviews
5.3Cleanliness
6.0
Comfort
6.2
Location
7.4
Facilities
5.7
Staff
6.7
Value for money
6.3
Free WiFi
5.5
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End of dialog contentReviewed: 21 May 2025
White
United StatesRoom was dingy, dark and dirty. Will never stay there again!
Stayed in May 2025
Reviewed: 16 September 2024
Maha
United StatesManner of manager and front desk staff. Clean/ or lack of it
Toilet was not clean. Showed not clean. One towel was torn. Bare bone. Hotel manager can take a course in manners. Other front desk staff can also use a course in manners. Dont hang up on your customer.
Stayed in September 2024
Reviewed: 10 August 2024
Paris
United StatesHousekeeping did nothing literally for the three nights that I stayed never came to give more toilet paper, rags soap literally gave nothing to three days I came and the front desk told me that they were not able to provide it as well, so I had to use my money to provide the necessities for myself housekeeping never came and clean my room and I asked for it. It was filthy.
It was peaceful
Stayed in August 2024
Reviewed: 15 July 2024
Mr
United StatesThere was a lot of noise and door slamming all night. There was not a bathtub, just a handicapped shower and sink.
Wasn't a far drive for me to get to the concert. There was shopping and food near by.
Stayed in July 2024
Reviewed: 4 April 2024
Mary
United StatesNo breakfast People loud and fighting all night
Stayed in March 2024
Reviewed: 13 March 2024
Latonya
United StatesWe were put in a room outside where the door would not lock, so we had to be moved inside of the building. When we traveled down the hallway to get to our room, the entire hallway smelled of weed. You don’t have breakfast anymore and that was surprising to my family.
Stayed in March 2024
Reviewed: 13 February 2024
Angieharris
United StatesI didn't like that the room didn't have a microwave nor refrigerator that was NOT mentioned on the Booking.com app that's false advertisement, not to mention the heater nor shower was operable, which was disappointing. Also, there are two hotels in one being advertised, which is confusing to the customers. I would've loved to have had a more positive experience, unfortunately I had a horrible experience
The staff was friendly and the hotel was clean
Stayed in February 2024
Reviewed: 17 January 2024
Darrin
United StatesI just don't understand why they have to put everybody that's black all the way in the back we don't want to be in the back all the time we like to be in the hallway areas those of us who are respectful they put me in the back where they were laughing and joking and drinking all night so no I was not 100% happy so my scores are going to be different
It was really nice and clean
Stayed in December 2023
Reviewed: 29 May 2023
Latanya
United StatesThe bathroom the tub looked like it needed to be replaced dengiy even after I sprayed it with cleaner.. the swipe key panel did not work The was not as secured as it could have been.
The bed was comfortable
Stayed in May 2023
Reviewed: 22 May 2023
T
United Statesshower didn’t work
it was close
Stayed in May 2023
Reviewed: 9 April 2023
Myers
United StatesBed was comfortable staff was really nice, however very dirty didn't want to touch anything in the bathroom 🙄 very dirty. 9th
Stayed in March 2023
Reviewed: 28 March 2023
Pamv22
United StatesThe keys to open your room door was hard to make it work and the bathroom was disgusting to take a shower the water didn't go down so it got stuck the days I stayed there. The tub looked like it got burned and haven't been cleans in months. Other then that the location of the motel is great
The location was great.
Stayed in March 2023
Reviewed: 2 March 2023
Kelly
United StatesSpotted a roach, the bath filled while showering, the neighbors were extremely loud all evening and were smoking which could be smelled through the adjoining door even though we were in non-smoking rooms.
The bed was comfortable.
Stayed in February 2023
Reviewed: 7 January 2023
Bennetha
United Statesclean
Stayed in December 2022
Reviewed: 29 December 2022
Brad
United StatesNo hair dryer. Remote for TV did not work. Front desk slow to respond when needed
It was clean
Stayed in December 2022
Reviewed: 27 December 2022
Vicki
United StatesKey cards didn’t work most of the time. Breakfast bar lacking supplies, I.e. no milk, juices, silverware, etc. Waffle iron was unusable as it needed oil spray in order to get waffles out.
location
Stayed in December 2022
Reviewed: 29 November 2022
Fatimot
Abkhazia, GeorgiaI DID NOT LIKE THE FACT THAT THE FOLLOWINGS DID NOT MEET MY EXPECTATIONS. THE FACILITY NEEDS MAJOR RESTORATION COSMETICS AND NON-COSMETICS, ie, LINENS, BLANKETS REPLACEMENTS, LIGHT FIXTURES AND FURNISHINGS UPDATE. TO INCLUDE NEW PLUMBING PIPELINES OR SO!!
- BREAKFAST WAS GOOD, - RECEPTION STAFFS WERE EXCELLENT. - HOUSEKEEPING STAFFS WERE EXCEPTIONAL. - LOCATION WAS GREAT.
Stayed in November 2022
Reviewed: 27 November 2022
Leigh
United Statesa bit sketchy, but no issues.
it was a place to sleep.
Stayed in October 2022
Reviewed: 3 October 2022
Douglas
United StatesJust about everything could have been better. I settled in this hotel because of availability
I didn’t expect much from the property and my experience was right in line with my low expectations. The room was in disrepair. Many cracks, kinky plaster. It looked clean, but couldn’t tell because it was so old and beat up. I was awoken several times during the night by drunken guests and people arguing in the hallways. The food was cold and old, with 30 mins to go before breakfast closed
Stayed in October 2022
Reviewed: 30 September 2022
Darrell
United StatesThey need cable TV or some streaming service. Some guest complained about not having hot water, but my room was fine. Very poor vending service.
The breakfast was good. The lady who sets it up was very attentive. There was a nice variety of things to eat.
Stayed in September 2022
Reviewed: 25 September 2022
Samuel
United StatesThat alice was dismissed everyone thats a regular miss how she treats the guest very nice
Nada
Stayed in September 2022
Reviewed: 19 September 2022
Soji
United StatesRe-fill hand sanitizers given that there are so many doors that require card entry. Card keeps getting deactivated.
I liked that there was breakfast. It was late on the second day. Kept running out of things and had to wait until it was available.
Stayed in September 2022
Reviewed: 19 September 2022
Paul
United Statesthe breakfast was lacking. the front desk lady said that someone who handles breakfast called out.
location was great for our commitments.
Stayed in September 2022
Reviewed: 18 September 2022
Babak
IranToilet size was suitable only for babies. Towels and bed linens were dirty. So much noise were outside the room( through parking lot and out side corridor).
Break fast, location
Stayed in September 2022
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