716 21 Street, Virginia Beach, VA 23451, United States of America
#124 of 135 hotels in Virginia Beach
Guests' ChoiceBased on 1138 hotel reviews
4.9Cleanliness
5.5
Comfort
5.7
Location
6.9
Facilities
5.3
Staff
6.4
Value for money
5.8
Free WiFi
6.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 11, 2024
Eric
United States of AmericaIt was advertised that there would be a microwave in every room. No microwave.
Stayed in April 2024
Reviewed: April 10, 2024
Glenn
United States of AmericaDirty towels, no pillows, dead bugs
Location
Stayed in April 2024
Reviewed: April 7, 2024
Maria
United States of AmericaMy fridge didn't get any colder , was to the coldest setting and it just was enough for my left overs to not go to waste, could be better but its an older hotel complex, don't expect high def Tv, but it does the job, if you have back problems I suggest you book else where but if you are in a crunch you will be just fine.
You get what you pay for- its a good location you can drop off your things and go to that Mexican restaurant literally next to the lobby. It has area to hang clothes, desk, two side tables, a fridge.
Stayed in April 2024
Reviewed: March 19, 2024
Benjamin
United States of AmericaI booked 2 nights. It said the check-in was before 9pm and I may have seen it but I didn't pay attention. My plane landed after 9pm and I called but there was no answer. When I got there in my Uber we could not find the front office (it is separate in a building that looks like an unrelated Chinese restaurant), and I had to find other accommodations that night. I returned the next day and the guy at the front desk claimed that after 9pm there was a sign on the door with a phone number I could have called -- perhaps it was different than the one listed with booking.com. I stayed only 1 night. Its an old hotel waiting to undergo renovations with only a few rooms in service that all open directly on the dilapidated parking lot.
The price was under $50, the room was functional and roomy, the location is great for the Sports Center or the Convention Center.
Stayed in February 2024
Reviewed: November 20, 2023
Patricia
United States of AmericaCock roaches No comforter on bed,no coffee maker,no shampoo,no bathmats on floor,no regular size bath towels, desk clerk tried to upsell me a bigger room,it felt like a spring was getting ready to come through the mattress,had to ask for a 4th pillow
It was pretty close to the beach
Stayed in November 2023
Reviewed: November 12, 2023
Compton2golf
United KingdomJust a bit run down rooms despite the exterior being nice.
Not the cleanest or most organised but the facilities are OK when they work. Plenty of parking.
Stayed in November 2023
Reviewed: October 28, 2023
Angel
United States of AmericaThe pool area was like it was stuck there.
i liked the location not far from the beach. I got charged twice ,
Stayed in August 2023
Reviewed: October 24, 2023
Amara
United States of AmericaThere were roaches
I liked that it was quiet
Stayed in October 2023
Reviewed: October 1, 2023
Ni-kisha
United States of AmericaThe first room was locked from the inside. The second room was stale, they have no microwaves, the lazy housekeeper left a dozen of eggs in the fridge. Then they had the nerve to charge over $100 for this dump unbelievable there's roaches. Very disappointing for a Virginia Beach Oceanfront Hotel. Get it together.
Price, and it was a smoking room. You always find pet friendly hotels but not smoke friendly so I loved that it was because I'm a smoker.
Stayed in September 2023
Reviewed: September 20, 2023
Felicia
United States of AmericaRoom in general
Location
Stayed in September 2023
Reviewed: September 18, 2023
Emily
United States of Americadirty and a bit run down
location is close to ocean front
Stayed in September 2023
Reviewed: September 13, 2023
Douville
United States of AmericaThe room wasn't particularly clean. There were ants everywhere. Thousands of them.
The staff was incredibly friendly and helpful
Stayed in September 2023
Reviewed: August 27, 2023
Eric
United States of AmericaA few stains on the furniture. The mini fridge does not work.
Loved the manager. AC was awesome.
Stayed in August 2023
Reviewed: August 17, 2023
Pilar
United States of AmericaI did not like that they did not clean for like two days. I had to go ask for clean towels, the towels seemed sandpaper, the food in the restaurant was horrible. They do not have breakfast and the machine to buy water did not work
I liked the big room. tranquillity , the bed was comfortable. the hotel near the beach a safe place
Stayed in August 2023
Reviewed: August 14, 2023
Angela
United States of AmericaRequested a ground floor room. Was told at check in our room was 3rd floor and we can take it or not. They told us no refund if we left. I explained that I couldn't walk far ( have handicap tag and my husband was on crutches. Our room was all the way across the front of the building and across the side and toward the back of the building far from the elevator. Front desk said if they had a ground floor room it would be alot more extra money but he did not have any.
The room was clean
Stayed in August 2023
Reviewed: August 8, 2023
Japaniel
United States of Americahotel was old and dirty. Rooms were outdated. Only 1 trash can in whole room. Had roaches in the bathroom everytime we went in there. The hotel door would not shut and lock properly. Woke up and notice door is ajar and not locked. The lock on the door was broke off
Location was perfect for work.
Stayed in August 2023
Reviewed: August 7, 2023
Kurelowech
United States of AmericaCobwebs all over ceiling..mold on wall and bottom of shower curtain...more outlets a couple of them.didnt work No coffee maker in room
Location
Stayed in August 2023
Reviewed: July 28, 2023
Brian
United States of AmericaRoom/bathroom was somewhat run-down and questionably clean. Noticed a 16" long human hair stuck to the wall under the bathroom towel rack, Dried liquid residue on sink countertop. Food debris stuck to carpet near nightstand, gum stuck to carpet near a/c unit. Bathroom faucet crusty and in need of repair. Tub faucet handle extremely loose with no hot/cold indication. Shower head provided the smallest amount of water I've ever experienced. Complementary soap was tiny and useless, no shampoo provided. Some lamps not plugged in/inop and light switch by entry did nothing. Fridge was louder than a/c when running. No channel guide for TV channels.
Front counter answers the phone. Good room a/c. Parking was ok. Bed comfortable to me.
Stayed in July 2023
Reviewed: July 24, 2023
Kayren
CanadaThe room wasn't tidy, I found a piece of pizza in the spot I should have found a tissue box.
Convenient location and the check outclerk was friendly.
Stayed in July 2023
Reviewed: July 4, 2023
Evelyn
United States of AmericaNo breakfast only coffee , rooms were uggg , cleanliness no comment
Fair price
Stayed in July 2023
Reviewed: July 1, 2023
Casey
United States of AmericaThe stairways smelled like urine. The other guests were extremely loud, and the walls were very thin. I actually never saw any staff except when checking in/out, and there was absolutely no conversing. The men at the front desk were not personable at all. The room had very few electrical outlets available to use. I paid for a "deluxe" room, but as far as I could tell, there was absolutely nothing different about it from a regular queen room.
The beds were comfortable, and the water pressure in the shower was great. The location in proximity to the sports center was ideal, and it was fairly easy walking to the beach. The price was affordable.
Stayed in June 2023
Reviewed: June 30, 2023
Vivola
United States of AmericaWas not the cleanest, upon entering we had to clean all surfaces ourselves. The fridge was broken and a new one had to be brought in and hooked up. no tv remote plus tv wire wouldn’t stay plugged in. Bottom of the shower floor was brown and the shower heads needed cleaned DESPERATELY before able to be used (got it clean but still hardly worked🫤). DO NOT get hamburger meat from Mexican restaurant next door, for two of my guests got food poisoning immediately.
LOVED the pool just wish it was open later! Learned that there is a free shuttle service that could transport you throughout Virginia Beach! (But found out on our last hours of being there …) Beds were very comfortable Free parking
Stayed in June 2023
Reviewed: June 15, 2023
Crist
United States of AmericaThere is no microwave in the room at first I got a room with one bed and I booked a room with two beds but she changed rooms but it wasn't the hotel that booking.com was supposed to book for me it was supposed to be closer to the oceanfront and it wasn't so I was a little disappointed it was further away from the beach.
The lady at the front office was very nice she offered to take us to the beach because we couldn't get a free ride for about an hour when we called them but then they showed up she was really nice
Stayed in June 2023
Reviewed: June 2, 2023
Bria
United States of AmericaHousekeeping was a little off, they didn't wanna give towels at all.
The customer service
Stayed in May 2023
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