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  5. Reviews of Quality Inn Plainfield I-395

Reviews of Quality Inn Plainfield I-395 3 stars

55 Lathrop Road, Plainfield, CT 06374, United States

#2 of 2 hotels in Plainfield

Guests' Choice

Review score

Based on 110 hotel reviews

5.8

Score breakdown

  • Cleanliness

    6.8

  • Comfort

    6.8

  • Location

    7.3

  • Facilities

    6.1

  • Staff

    7.1

  • Value for money

    6.5

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 17 August 2025

    6.0
    Satisfactory stay, slightly overpriced for level of accommodation
    • Leisure trip
    • Group
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was so so. Older building so felt price was too high for accommodations. Some odd pending charges on my credit card that I hope adjusts to correct agreed upon through booking.com

    Location to our venue. Dunkin, store and gas close by. Staff was friendly. Beds comfortable. Easy check in

    Stayed in August 2025

  • Reviewed: 24 July 2025

    7.0
    I probably won’t stay here again but it’s definitely acceptable for a last minute issue.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The pool is constantly “under maintenance” they have a fake sign stating that but its been shut down for several years so they shouldn’t advertise it if it’s unavailable permanently. The breakfast selection was very minimal but not bad.

    The staff was very friendly, the rooms were clean and nice, convenient for a last minute cancellation from another hotel.

    Stayed in June 2025

  • Reviewed: 26 June 2025

    7.0
    Overall it was a good value for the money.
    • Leisure trip
    • Solo traveller
    • Queen Room - Accessible/Non-Smoking
    • Stayed 2 nights

    Breakfast was minimal.

    The location was very good for me. The staff were friendly and helpful. I liked that there was no loud TV playing. Somebody created an attractive effect with plants that made the stay special.

    Stayed in June 2025

  • Reviewed: 3 February 2025

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    First room 121 sliding bathroom door stuck 3/4 way closed. In the second room, 120, the shower hot/cold handle was broken, and I couldn't take a shower. Stayed in this motel in the past several times and never had a problem. Sad to see it has not been kept up maintenance wise. 😢

    Nice location. Was accommodating when the sliding bathroom door got stuck and wouldn't open. Gave us another room.

    Stayed in February 2025

  • Reviewed: 7 November 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    It really needs a good thorough cleaning and some plumbing work

    Location

    Stayed in November 2024

  • Reviewed: 28 September 2024

    5.0
    Will not stay again.
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Didn’t clean the room had to get towels, toilet paper and anything else that was needed. The staff were rude at the desk and the lady who checked me in had a bad attitude.

    Location

    Stayed in September 2024

  • Reviewed: 20 September 2024

    7.0
    We had fun and our stay was pleasant!
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Could be updated but it is clean

    Quiet- nice staff friendly and very helpful

    Stayed in September 2024

  • Reviewed: 14 May 2024

    6.0
    Would stay again, but would check out the shower before unpacking.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The shower was just awful. There was hardly any water pressure and the handle in the shower was coming out of the wall. We notified staff upon leaving and it seemed they were quick to go take a look at the issues. We only had a 2 night stay and by the time we noticed the shower issue, we decided to deal with it because we didn't want to pack up to change rooms.

    Staff were super friendly! The breakfast was also yummy. They offered the usual: yogurt, juice, coffee, fruit and waffles. The breakfast area was very clean. The beds were comfortable.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    5.0
    Visit was ok. Staff was freindly, If it wasnt for burning myself trying to take a shower
    • Leisure trip
    • Solo traveller
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night

    The Shower only came with one temperature that was so hot I was burning myself trying to take a shower. After the shower, the Bath tub was soo clauged it took hours to drain. The Timer for the Light and the fan in the bathroom was broken.

    Breakfast was ok.

    Stayed in April 2024

  • Reviewed: 30 March 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Room - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The bath water was not that hot

    It was nice

    Stayed in March 2024

  • Reviewed: 4 March 2024

    7.0
    It was good.Nice location.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Toilet leaking from seal.A stain on couch..#109

    Stayed in March 2024

  • Reviewed: 15 January 2024

    5.0
    Needs to be updated the room smell like wet dog .
    • Leisure trip
    • Family with young children
    • Queen Room - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Next to highway

    Needs to be updated

    Stayed in January 2024

  • Reviewed: 25 November 2023

    5.0
    Disapointed
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Already did it

    Charged extra tax when arrive charged for dog no prior warning breakfast ot verry much compared to other quality inns we have stayed all in all very disappointed will never return to this site

    Stayed in November 2023

  • Reviewed: 26 September 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The staff were not friendly or welcoming either at my evening check-in or morning check out. The room was typical, but the bathroom was not very clean. I saw a few visible hairs that looked like short hair cut lengths in places that were easily visible. the bed was very firm and uncomfortable!

    Breakfast was the typical hotel with some pasties, cereals, waffle maker, juice, and coffee. As someone with longer thicker hair, the water pressure was good in the shower! I also appreciated that the room had no carpet, just hard floors, which I assume are easier to clean :)

    Stayed in September 2023

  • Reviewed: 9 August 2023

    5.0
    Passable
    • Business trip
    • Couple
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night

    breakfast

    bed

    Stayed in July 2023

  • Reviewed: 13 July 2023

    7.0
    I would stay again
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    “Breakfast “ was pre-packaged sandwiches and danish and was pretty gross.

    Location was good, everything was clean and staff was friendly.

    Stayed in July 2023

  • Reviewed: 17 April 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    bed wasn’t too comfortable. broken chair in the room… No sheets or blanket for pull out couch.

    There’s a cute little creek out back (check for ticks) Breakfast waffles and sandwiches were tasty. was an okay place to sleep!!

    Stayed in April 2023

  • Reviewed: 11 October 2022

    5.0
    Location was the one and only strong point. Set a low bar for expectations here.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 2 nights

    Dated decor and hardware. Shower curtain assembly was falling off wall, coat hanger hooks missing, shower hooks broken off door, plumbing hardware rusted, and offered tepid hot water settings. Heat settings were not responsive, and T-Stat was meaningless number. Dog barking through the night. Room, corridor, and back egress door smelled of pot.

    Convenient to Highway, gas and food. Guest Services were helpfull, pleasant and professional.

    Stayed in October 2022

  • Reviewed: 3 October 2022

    7.0
    worth while stay
    • Leisure trip
    • Couple
    • Queen Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    cleanliness not up to par- left note

    location

    Stayed in October 2022

  • Reviewed: 1 October 2022

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Queen Room - Accessible/Non-Smoking
    • Stayed 1 night

    amenities ..shampoo/conditioner size was enough for only one person. Shower faucet didn't work.

    breakfast pastry wrapped in cellophane by manufacturer. No bottled water available.

    Stayed in September 2022

  • Reviewed: 15 September 2022

    5.0
    This hotel is outdated and smells but great customer service!
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    This place is outdated, everything smells and barely functions. Our room had a very stinky air conditioner and windows wouldn’t open. Not a comfortable stay for sure!

    Great customer service!

    Stayed in September 2022

  • Reviewed: 4 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The pool was down for maintenance for the weekend. Seems like a common thing with hotels so they don't have to deal with it but can still advertise they have one. We'll see in a couple of weeks if it's still down after being told only a couple of days.

    Outside of the floor being a little dirty it was clean. Staff was friendly and accommodating.

    Stayed in August 2025

  • Reviewed: 14 July 2025

    2.0
    Very poor
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Cleanliness, not much to offer, hookers outside/rooming ruined our comfort zone for people with family. Hotel does nothing about it. Absolutely disgusting. We picked the place mainly for the pool and when we got there it was down - no where notified of that before paying for the room. Worse stay in a while.

    Not much… very disappointed with our stay.

    Stayed in July 2025

  • Reviewed: 22 April 2025

    8.0
    For the money, okay
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom door didn't lock, Bath tub faucet leaked, dripping all the time, towels and bedding had stains.

    Location

    Stayed in April 2025

Showing 1 – 25

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