Reviews of Holiday Inn Express Hotel & Suites Carlsbad Beach by IHG 3 stars
751 Raintree Drive, Carlsbad, CA 92011, United States
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewsleep in nice bed, pleasant personel, bacon bkf
IHG... never heard of them... booking . com made error... never heard of them either. I called HOLIDAY INN on my own phone... the reservation ended up with booking . com in Carlsbad Beach CA instead of Caverns location in NM... so my "day before" print of res. showed CA... I called to cancel and AI would not let me cancel bargain purchase 2 week advance. (need PIN... no PIN on booking e mail to me) so I had to pay addtl $297 purchase for "night before res.... YOU WILL GIVE ME THAT MONEY PACK as I have reported it to my VISA. Booking is a bully, kill the AI
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewEverything was clean and personal very nice and amazing
Location.
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewBreakfast was decent your basic continental breakfast
The room was humid even with their fan in the room. The window did not have a screen on it. The hotel is older. Do your research before you stay here. located off the freeway
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewSecond morning I was there the breakfast was so horrible and the lady serving the food was so rude and with a horrible attitude. Maid was so lazy did not clean the room and didn't give us not even a towel. No good experience, not coming back to this hotel.
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewThe breakfast was ok, a variety of selections
The pancake machine would sometimes spit out pancakes that were not totally cooked...more like dough
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewThe receptionist seemed nice when I checked in.
This will be my last booking with booking.com. I paid $170 more than my friends who booked their rooms directly with the hotel the same day as I made my reservation. Booking.com did not price match when we attempted to address this. I was disappointed and embarrassed.
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewPool and jacuzzi fantastic Lobby and staff fantastic
Rug smelled like old dog maybe air conditioner not sure
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewWe liked the breakfast and the sink in the bathroom.
Our room wasn't clean properly. The refrigerator had hair in it. Also, there were hair in the sink, on the toilet, and throughout the bathroom. The jacuzzi was too small and the beach was too far.
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in June 2025
Verified reviewThe breakfast was good quite a few items for a free breakfast! The coffee was good!The room and facilities were very clean and the people at the front desk were friendly and helpful!
Our stay was too short!!
Reviewed: 15 July 2025 · Stayed in June 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in June 2025
Verified reviewThe breakfast and closeness to the beach. The lady who checked us in was very sweet and professional.
The loud ac and the noise level with guest on the main floor. The breakfast area could have been bigger.
Reviewed: 14 July 2025 · Stayed in June 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewThe breakfast service was really good the attention. No so great for the lobby lady, the guy was really nice.
The service, the room smells weird , I have to pay more than my first hotel I book, it was 30 minutes away from where I was in the first place.
Reviewed: 7 July 2025 · Stayed in April 2025
Verified reviewThe hotel could use a stand alone computer for guests with a printer. I needed to print my airplane boarding tickets.
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewThe locatio
None
Reviewed: 4 July 2025 · Stayed in June 2025
Verified reviewReviewed: 3 July 2025 · Stayed in May 2025
Verified reviewReviewed: 2 July 2025 · Stayed in June 2025
Verified reviewReviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewBreakfast was fine. Miss the waffle station though.
The shower door was broke on one side and the rug was dirty.
Reviewed: 18 June 2025 · Stayed in June 2025
Verified reviewLocation is excellent. Facility is clean and well maintained.
$13 to park every night is ridiculous this location is not impacted by heavy traffic. I will never book here again for that very reason.