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  5. Reviews of Quality Inn Tanglewood

Reviews of Quality Inn Tanglewood This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3816 Franklin Rd., SW, Roanoke, VA 24014, United States of America

#33 of 39 hotels in Roanoke

Guests' Choice

Review Score

Based on 220 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.4

  • Location

    7.4

  • Facilities

    7.1

  • Staff

    7.8

  • Value for money

    7.2

  • Free WiFi

    7.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 13, 2024

    7.0
    Probably will not stay there again.
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    Lighting was poor, no cable TV, bathroom dirty around the edges, paid too much

    Comfy beds, walk out level, close to breakfast, nice curtains

    Stayed in May 2024

  • Reviewed: November 20, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff was so friendly and welcoming. Our room was very clean and comfortable.

    Stayed in November 2023

  • Reviewed: November 13, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom lighting is not so great for doing your makeup.

    Great location. Pet friendly without outrageous pet fee. Nice staff. Close to Starbucks and chik fil a without having to get on busy main road. Nice dog park a few minutes away.

    Stayed in November 2023

  • Reviewed: October 1, 2023

    7.0
    Nice hotel for what it is but not worth what we paid
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bath and shower curtain were filthy. Lady on the front desk was so rude. Couldn’t find our booking even when I showed her proof of it and payment, tried to get me to pay again then got shirty when I refused. Hung up on a guest in front of us and said some rude comments about them. Sheets had cigarette burns in them.

    Comfortable beds and good air con.

    Stayed in September 2023

  • Reviewed: July 3, 2023

    7.0
    Decent-just ok.
    • Leisure trip
    • Family with young children
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Strange staff at desk. All breakfast juices and water had odd taste.

    Location. Room ok.

    Stayed in July 2023

  • Reviewed: May 18, 2023

    7.0
    Just was as good as expected.
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast was very good.

    Stayed in May 2023

  • Reviewed: May 15, 2023

    8.0
    A great night’s stay!
    • Couple
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was a little difficult to get to at night. Kept missing the turn to get to the property.

    The room was very comfortable. I’m very pleased to say it met my expectations and then some. I booked this room because of the name. Although it looks much like a motel, the operation is more like a low grade hotel. The room was very clean, the beds were firm and the pillows were soft. I had a very good night’s rest. My only problem was a draw kept sliding open and the sitting chair (recliner like) was a bit used. Otherwise, all was well. Breakfast was also good. There were options to choose from. To the staff and owner of this Quality Inn….we’ll done.

    Stayed in May 2023

  • Reviewed: December 14, 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No easy access

    Everything

    Stayed in December 2022

  • Reviewed: November 26, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom was a little dirty, and the larger shower wouldn't drain.

    Friendly staff and comfortable bed.

    Stayed in November 2022

  • Reviewed: November 6, 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Beds were hard, room smelled horrible, and was expecting cleaner and nicer facility from the pictures online

    Breakfast was decent

    Stayed in November 2022

  • Reviewed: October 7, 2022

    8.0
    The room was comfortable and the breakfast choices disappointing. I hope some changes can be made!
    • Leisure trip
    • Solo traveler
    • Standard King Room - Non-Smoking
    • Stayed 1 night

    I am vegan and there was hardly anything for me to eat! I had a piece of fruit and a little dry cereal! I am a nurse and health educator, and I was very disappointed that there were no options for a healthy bread or pancakes, There was no soy milk or soy yogurt options. We live in a world where people are becoming more and more health conscious and I believe that our hotels need to support these decisions. I know I am only one voice, however I talk with other people and would like for your hotel chain to live up to your name....choice!

    Lady at the desk even though not feeling well worked hard to take care of the reservation. Lady working in the breakfast area was very helpful. The room was quiet and well prepared

    Stayed in October 2022

  • Reviewed: September 29, 2022

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I had reserved a king room. But I ended up with a double. I

    Stayed in September 2022

  • Reviewed: September 11, 2022

    6.0
    It is a cheap, clean place to sleep for a night or two.
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    The presentation is that of a typical parking lot room access site. There are no aesthetics here to speak of. These kinds of hotels can always be problem with noise - this one was not thankfully. Rooms had little natural light.

    This budget hotel is the lowest price going in that area, by a lot. The hotel location is right off interchange for highway so is convenient. The hotel lobby and rooms were kept very clean. Common use facilities (ice machine, vending) were working. Desk staff were efficient and helpful. They do provide a basic breakfast.

    Stayed in September 2022

  • Reviewed: September 9, 2022

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Helpful staff

    Stayed in September 2022

  • Reviewed: September 3, 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Small parking spaces and parking lot.

    How close we were to everything.

    Stayed in August 2022

  • Reviewed: August 13, 2022

    8.0
    great value for the price
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    old sofa in the room

    cheap, clean, decent breakfast for a motel, very friendly staff, spacious room

    Stayed in August 2022

  • Reviewed: July 15, 2022

    7.0
    The place is fine for an overnight stop.
    • Leisure trip
    • Family with young children
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night

    Location is decent if you're traveling, but not within walking distance of anything but one restaurant.

    The room was clean and the staff was friendly.

    Stayed in July 2022

  • Reviewed: July 14, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Place was a bit dirty, no stopper to utilize tub for an actual tub bath.

    Price

    Stayed in July 2022

  • Reviewed: June 27, 2022

    7.0
    Good
    • Business trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 2 nights

    Breakfast need jellies like grape, strawberry instead one mayo, ketchup and mustard

    Stayed in June 2022

  • Reviewed: April 25, 2022

    6.0
    It was a nice stay, good place to get away for the weekend.
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 2 nights

    More staff to help with check in/out. The lady was very pleasant but clearly overwhelmed because she was alone and it was a lot of people checking in.

    Great location, right next door to a great restaurant, and within a few minutes of our playing fields.

    Stayed in April 2022

  • Reviewed: April 22, 2022

    6.0
    Poor pet policy - I got ripped off
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The pet policy. After I paid for room, I was told I needed tomoay $25 in cash for my dog. I smelled a scam. Future guests beware if you gave a pet.

    Stayed in April 2022

  • Reviewed: March 16, 2022

    6.0
    Not worth the price charged.
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Slow internet and poor TV channels. Breakfast was terrible. Eggs were salty and the orange juice was the worst.

    Hot water. Clean room. Bed was comfortable.

    Stayed in March 2022

  • Reviewed: December 2, 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    carpet needs to be cleaned at least every 6 months

    Stayed in November 2021

  • Reviewed: October 31, 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Location on a cloverleaf exchange resulted in difficulty finding access road to follow. Drove by it twice. There is a small sign at entrance to access road, but it's hard to see in the dark. Older facility with outside entrance to each room.

    Staff was very accommodating.

    Stayed in October 2021

Showing 1 - 25

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