Reviews of Queens Lodge Motel
3712 Broadway, West Palm Beach, FL 33407, United States
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Reviewed: 30 July 2025 · Stayed in June 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewNO
MEAN FRONT SERVICE LADY SHE WORKED MONDAY NIGHT AROUN 12 so mean
Hi Sabrina, Thank you so much for your feedback. We did notice in our records that your reservation was canceled and it appears you didn’t stay with us. We’d love to welcome you another time if your plans bring you our way again! Warm regards, The Queens Lodge Motel
Hi Sabrina, Thank you so much for your feedback. We did notice in our records that your reservation was canceled and it appears you didn’t stay with us. We’d love to welcome you another time if your plans bring you our way again! Warm rega… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewPool
Staff member Checking lady was rude
Thank you, Suleima, for your feedback. We truly value your input and are always striving to improve. If there's anything we can do to better your experience, please don’t hesitate to let us know. We appreciate you taking the time to share your thoughts with us! Queens Lodge Motel
Thank you, Suleima, for your feedback. We truly value your input and are always striving to improve. If there's anything we can do to better your experience, please don’t hesitate to let us know. We appreciate you taking the time to sha… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewNothing
I didn't like all the roaches in the room the staff is always sitting out near the pool monitoring everything and can be very rude at times
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewMichelle was extremely helpful and very dedicated to the front desk and guest needs. Elizabeth was also very nice at checkout
No Wi-Fi in the room. Could not get cellular service while in room. Had to sit at pool to use Wi-Fi . Lots of odd activity outside our room. Didn’t feel safe. Woke up coughing from damp, mildew room . Lights burnt out not working . Carpet awful. Afraid to take of shoes.
Dear Angie, Thank you for taking the time to share your feedback with us. We truly appreciate your kind words about Michelle and Elizabeth—our team works hard to make each guest feel welcome, and we’re glad they left a positive impression. We’re very sorry to hear about the issues you experienced during your stay. Your concerns about the Wi-Fi connectivity, room condition, and overall comfort are being taken seriously. Please know that we are actively working on improving these areas, including better internet access, maintenance checks, and security monitoring to ensure our guests feel safe and comfortable. Your feedback helps us grow, and we hope to have the opportunity to provide you with a much better experience in the future. If you’d like to speak with us directly, please feel free to reach out—we would love to make things right. Warm regards, Queens Lodge Motel
Dear Angie, Thank you for taking the time to share your feedback with us. We truly appreciate your kind words about Michelle and Elizabeth—our team works hard to make each guest feel welcome, and we’re glad they left a positive impression.… Show more
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewI was pleasantly surprised by the kitchenette, a nice feature. Bed was very comfortable, slept great. Big roomy bathroom and shower. Great location for me, a little over a mile to the marina. Staff was friendly.
No Wifi in the room unfortunately.
Thank you, Michael, for your feedback. We hope you enjoyed your stay and look forward to welcoming you back soon! Wi-Fi is available—there may have been a temporary system issue
Reviewed: 24 June 2025 · Stayed in May 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewNothing
Thank you, Pedro, for your feedback. We look forward to seeing you again!
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewThe room
Thank you for your feedback. We appreciate it and hope to see you again soon!
Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewReviewed: 25 March 2025 · Stayed in March 2025
Verified reviewClean, no bugs and staff were wonderful
Ron, thank you for your feedback. All of us here at The Queen Lodge Motel appreciate your kind words and look forward to welcoming you back on your next trip.