7.9

Opiniones del Hotel Indigo Cleveland Downtown by IHG 3 estrellas

651 Huron Road, Cleveland, OH, 44115, Estados Unidos

  • Máximo

    Escrito en 15 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico

    Desayuno y ubicación

    Mucho ruido el aire acondicionado . Dormí mal por el ruido que hacía...

    Respuesta del alojamiento:

    We’re glad you enjoyed the breakfast and convenient location of Hotel Indigo Cleveland Downtown. I’m sorry the air conditioning affected your rest. Your comfort is important to us, and we’ll look into ways to improve the noise for future guests. We would love to welcome you back for a more restful stay.

    We’re glad you enjoyed the breakfast and convenient location of Hotel Indigo Cleveland Downtown. I’m sorry the air conditioning affected your rest. Your comfort is important to us, and we’ll look into ways to improve the noise for future gu… Mostrar más

    Hotel Indigo Cleveland Downtown by IHG
    16 de agosto de 2025
  • Carlos

    Escrito en 26 de julio de 2025 · Se alojó en julio de 2025

    Comentario auténtico

    Correcto.

    No incluimos el desayuno en el precio. A la mañana quisimos tomar un café. Tienen un menú en el restaurante que funciona independientemente. 4 veces preguntamos el precio. Nos obligaron a un buffet espantoso. Tomamos un café, un vaso de agua y 4 panqueque pequeño y me cobraron U$S 27,84 dólares. Carísimo. No lo recomiendo.

    Respuesta del alojamiento:

    Thank you for sharing your experience. It’s clear that breakfast did not meet expectations, and we’re sorry the start to your day felt frustrating. We understand how important clear communication and fair value are, especially when it comes to dining. Your feedback has been noted and will be shared with the appropriate teams to help ensure a better guest experience moving forward. We appreciate you taking the time to let us know and hope there may be an opportunity to welcome you back for a stay that feels more aligned with what you were hoping for.

    Thank you for sharing your experience. It’s clear that breakfast did not meet expectations, and we’re sorry the start to your day felt frustrating. We understand how important clear communication and fair value are, especially when it comes… Mostrar más

    Hotel Indigo Cleveland Downtown by IHG
    29 de julio de 2025
  • Daniel

    Escrito en 11 de marzo de 2025 · Se alojó en marzo de 2025

    Comentario auténtico

    Nada

    Una falta de de respeto

    Respuesta del alojamiento:

    Thank you for your feedback. It is disappointing to hear that your experience did not meet expectations. Guest satisfaction is a priority, and we regret that your stay was not a positive one. We appreciate the opportunity to improve and would love the chance to welcome you back for a much better experience in the future.

    Thank you for your feedback. It is disappointing to hear that your experience did not meet expectations. Guest satisfaction is a priority, and we regret that your stay was not a positive one. We appreciate the opportunity to improve and wou… Mostrar más

    Hotel Indigo Cleveland Downtown by IHG
    13 de marzo de 2025
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  • Gessile

    Escrito en 1 de julio de 2024 · Se alojó en junio de 2024

    Comentario auténtico

    El único patio se llena de humo de fritura de un resto cerca El precio es elevado y sin desayuno Mi habitación estaba mal iluminada

    Respuesta del alojamiento:

    Thank you, Gessile, for your feedback. We're sorry to hear about the issues you encountered during your stay. It's unfortunate that the patio was affected by a nearby restaurant and that breakfast and the lighting in your room detracted from your experience. Your comments are important to us, and we will work on addressing these concerns to improve the quality of our guests' stays. We appreciate your honest input and hope to provide a better experience for you in the future that fully meets your expectations.

    Thank you, Gessile, for your feedback. We're sorry to hear about the issues you encountered during your stay. It's unfortunate that the patio was affected by a nearby restaurant and that breakfast and the lighting in your room detracted fro… Mostrar más

    Hotel Indigo Cleveland Downtown by IHG
    3 de julio de 2024
  • Aralgo

    Escrito en 10 de mayo de 2024 · Se alojó en mayo de 2024

    Comentario auténtico
  • Diego

    Escrito en 27 de noviembre de 2023 · Se alojó en noviembre de 2023

    Comentario auténtico
  • Ver el hotel
  • David

    Escrito en 16 de octubre de 2022 · Se alojó en octubre de 2022

    Comentario auténtico
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