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  5. Reviews of Radisson Plaza Hotel at Kalamazoo Center

Reviews of Radisson Plaza Hotel at Kalamazoo Center This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

100 West Michigan Avenue, Kalamazoo, MI 49007, United States

#5 of 30 hotels in Kalamazoo

Guests' Choice

Review Score

Based on 108 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.7

  • Location

    9.2

  • Facilities

    8.7

  • Staff

    9.2

  • Value for money

    7.8

  • Free Wifi

    7.6

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Showing 1 - 25

  • Reviewed: April 28, 2025

    8.0
    Good
    • Leisure trip
    • Couple
    • 2 Queen Beds, 1 Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathroom was way too small!! And disappointed with not having the one restaurant Burdick’s open I didn’t realize until we got there

    I like the location of the hotel. The rooms are very spacious.

    Stayed in April 2025

  • Reviewed: April 5, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • 1 King Bed
    • Stayed 1 night
    • Submitted from a mobile device

    It was ok we upgraded to where we could use the lounge but it was never staffed so we couldn't really use

    Stayed in March 2025

  • Reviewed: April 3, 2025

    7.0
    Somewhat marginal on daily service
    • Leisure trip
    • Family with young children
    • 2 Queen Beds
    • Stayed 6 nights
    • Submitted from a mobile device

    The hallways on the floors were mot vacuumed daily. I had cherrios outside my door for 2 days. They were not mine. Although the rooms are not cleaned daily, someone should at least straighten the room and replace coffee cups without having to call for service.

    Stayed in April 2025

  • Reviewed: March 3, 2025

    8.0
    All the employees were great!…
    • Leisure trip
    • Couple
    • 1 King Bed, Mobility and Hearing Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    Web page said free breakfast that was incorrect T

    The ice machine made noise in our room every time it need3d to add water, this should not vibrate through the wall, go listen and see if you would accept that?

    Stayed in March 2025

  • Reviewed: January 7, 2025

    8.0
    Great location. Served it's purpose
    • Leisure trip
    • Family with young children
    • 2 Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The beds were very uncomfortable

    Great location. Nice room. Starbucks

    Stayed in January 2025

  • Reviewed: November 12, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • 1 King Bed, Mobility and Hearing Accessible
    • Stayed 2 nights

    I would have preferred daily housekeeping. There was some outside noise, (mechanical) all day long.

    Stayed in November 2024

  • Reviewed: September 26, 2024

    7.0
    Nice hotel, slightly overpriced
    • Leisure trip
    • Family with young children
    • 2 Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Price was super high for the room size

    Location, health club

    Stayed in September 2024

  • Reviewed: August 26, 2024

    8.0
    Great hotel, horrible night!
    • Leisure trip
    • Couple
    • 1 King Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Unfortunately, the guests in the room beside us were extremely loud after 12:00pm. I didn’t get any sleep! Ugh

    All of the restaurant options.

    Stayed in August 2024

  • Reviewed: July 22, 2024

    8.0
    Fit the bill. Gave us a nice comfortable home base during our time in Kalamazoo. A bit overpriced.
    • Leisure trip
    • Couple
    • 1 King Bed
    • Stayed 2 nights

    I felt that our rate was overpriced.

    The hotel was very nice. The accommodations were comfortable and clean. Loved the Starbucks on-site.

    Stayed in June 2024

  • Reviewed: July 2, 2024

    8.0
    Room was a bit warm
    • Leisure trip
    • Couple
    • 1 King Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The AC couldn't get below 69 degrees after running for 24 hours, starting at 73. Wasn't a super hot night, either.

    Good location with good restaurants inside. Easy walk to Bells.

    Stayed in June 2024

  • Reviewed: February 13, 2024

    8.0
    Went to a concert and had dinner it was a good stay overall.
    • Leisure trip
    • Couple
    • 1 King Bed, Mobility and Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    The mattress needs to be better

    Brick and Brine was very good!

    Stayed in February 2024

  • Reviewed: January 25, 2024

    8.0
    I was pleased with everything
    • Leisure trip
    • Family with young children
    • 2 Queen Beds
    • Stayed 5 nights
    • Submitted from a mobile device

    Was great.

    Stayed in December 2023

  • Reviewed: November 13, 2023

    7.0
    It looked nice, but the basics were not usable. Room 334.
    • Business trip
    • Couple
    • 2 Queen Beds
    • Stayed 1 night

    The shower had an air leak and "sputtered" water, making it impossible to take a shower, so we didn't. Also, none of our 4 devices were able to connect to the internet, so we were unable to work. Staff did not offer a price reduction.

    The hotel was very clean and welcoming

    Stayed in November 2023

  • Reviewed: October 7, 2023

    7.0
    Ok
    • Business trip
    • Solo traveler
    • 2 Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Water pressure and temperature in shower

    Water took a long time to get hot, never really got hot enough. Water pressure in shower was awful, very low.

    Stayed in October 2023

  • Reviewed: July 17, 2023

    8.0
    Almost perfect!!
    • Leisure trip
    • Family with young children
    • 2 Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The handicap accessible rooms were the farthest from the elevator. There is a $10 charge to listen to music through the TV.

    The location was perfect. The valet service went over and above for my handicapped mother.

    Stayed in July 2023

  • Reviewed: May 16, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • 2 Queen Beds
    • Stayed 2 nights

    The restaurant for breakfast was not available on the days I stayed. I would have liked to have breakfast …

    The staff were kind and friendly. Facilities were clean.

    Stayed in May 2023

  • Reviewed: April 2, 2023

    8.0
    • Leisure trip
    • Family with young children
    • 2 Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Showers are wrong . We stayed on one of the newly renovated floors . The sliding glass doors for the showers were backwards. Should open from the non water coming down side . And room is small nice but small . Also had to pay for parking garage . They add it in your bill and suppose to be able to exit the garage using your room key S u don’t have to pay again . Ya, that didn’t work .$58 for larking for a 14 hour stay .

    Stayed in April 2023

  • Reviewed: February 23, 2023

    9.0
    Amazing
    • Leisure trip
    • Couple
    • 1 King Bed, Concierge Service
    • Stayed 1 night
    • Submitted from a mobile device

    I didn't like that the concierge room was smaller even though there was only one bed.

    We got a concierge level room and they had a private lounge with breakfast just for that floor. Brick and brine was amazing for dinner during restaurant week. And old Burdick right next door was a different setting but just as neat. The seats all around the hotel made it interesting to just sit and have conversations. Starbucks in the morning right downstairs too.

    Stayed in February 2023

  • Reviewed: November 5, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • 2 Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    the front desk gave us a key does not work. we had to run back to the desk several times to get it work again. then it still did not work

    clean

    Stayed in November 2022

  • Reviewed: November 2, 2022

    8.0
    Great staff.
    • Leisure trip
    • Family with young children
    • 1 King Bed, Mobility and Hearing Accessible
    • Stayed 3 nights
    • Submitted from a mobile device

    The garage was dirty. The mattress was really uncomfortable-hard.

    Great restaurants and very nice staff.

    Stayed in November 2022

  • Reviewed: September 23, 2022

    7.0
    I expected better for the price I paid
    • Leisure trip
    • Solo traveler
    • 2 Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    bathroom sink stopper stuck closed. bathroom tub had to pry open. felt rushed to check out by emails and door knocks. no room service.

    Stayed in September 2022

  • Reviewed: August 18, 2025

    10
    Great stay and experience!
    • Leisure trip
    • Couple
    • 1 King Bed
    • Stayed 1 night

    Bathroom was a bit tight, but I did appreciate the counterspace and shower size. And, for a King size bed I think there should be more than 4 standard pillows.

    Really enjoyed our stay. Room was well appointed and clean. Really like the dual shower heads in the shower. It was my birthday and the staff helped a friend of mine surprise me with a gift waiting in the room and then the Radisson gave me one, too! Very thoughtful and a nice touch. We also received services at Blush Salon which was lovely. I really enjoyed the use of their steam room. And, we had dinner at Brick and Brine which was fantastic. Location is also great if you want to walk to other local restaurants and bars.

    Stayed in August 2025

  • Reviewed: April 18, 2025

    5.0
    Just OK…nothing special.
    • Leisure trip
    • Couple
    • 1 King Bed, Mobility and Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    The front desk was a mixture… For some reason, the young man, in training, at the front desk gave us a handicap room… We asked for a regular room and were given a new room immediately. All rooms have the air conditioning fan, 3 feet from, and facing the bed. The fan is on 24/7, so if you’re sensitive to sound, it makes it difficult to sleep, aside from a constant direct flow of air. blowing on the bed. The bathroom is extremely small. If you are standing at the sink, your calf is touching the side of the toilet. The hotel is clean.

    Stayed in April 2025

  • Reviewed: March 24, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • 2 Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    N/A

    Cleanliness

    Stayed in March 2025

Showing 1 - 25

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