Water pressure in the shower, lighting, clarity of instructions about WiFi; choice of people in adjacent room or my room assignment. The hotel wasn't full, I was clearly tired when I arrived, and my room was next to a family with a baby who cried during the night (enough to wake me). Also the spa and swimming pool turned out to be closed.

Location, ease of access.

Stayed in August 2025

One of two guest elevators didn't work.

Stayed in August 2025

Swimming pool under maintenance, No free parking and no toiletries available

Clean, spacious and comfortable rooms

Stayed in August 2025

No hot tub. Pillows were uncomfortable. Hubby want happy about $40 parking.

Most everything.

Stayed in July 2025

Just a little tired

Location was lovely

Stayed in July 2025

The room was spacious but tired and worn. Bathtub was scratched up, lighting too dark, shelving brackets rusted and beds were too low. I used bed side with best lighting and it had no support (rolled over to actually sleep). Ice machine on my floor was broken and I went to 3rd floor machine. It was filthy! The spa tub was closed/broken. Parking fee was $38! A 30% tack on to room rate (tacky cheap trick). No shuttle bus either. Please go elsewhere.

Family member selected hotel. I was influenced by this so I booked it. I was rather disappointed.

Stayed in July 2025

The waiter staff in the breakfast had a drama and an ego issue. Never coming back here again

Stayed in May 2025

The pool was not warm & the spa was not working

Location & price

Stayed in July 2025

We loved the location, accessibility to everything and amenities as well as the cleanliness of the room.

Stayed in June 2025

You have to pay extra for parking every night of your stay! Also wasn’t notified about the pool being under construction! Bath was a lil dirty. Not worth the price.

Free breakfast

Stayed in May 2025

The parking fee should be part of the amenities.

It was nice

Stayed in June 2025

Spa was not available. And also parking cost $35

Easy to get in and out

Stayed in June 2025

Breakfast, very limited choice especially choice of coffee

Helpful staff

Stayed in May 2025

The refrigerator didn't seem to be cold enough. For the price breakfast should be free. The price was quite high but I used booking .com much better deal. The room could use some art on walls.

Easy check in. Beds were very comfortable. My flight arrived quite early I was allowed early check in which was great!

Stayed in May 2025

One way in and one way out. You have to pay for parking which is ridiculous it’s a parking lot. You also pay for breakfast which was bland.

Stayed in April 2025

Hidden parking fee of $35 per night!!! We avoided by parking across the street in a huge empty non-restricted business parking lot. This worked because it was a weekend night. Probably would not work during the work week. Definitely they need to be up front on the parking. I got a great rate but otherwise would probably not stay here again.

Good location. Nice to have restaurant and bar on sight. But bar was pretty pricey. $24 for a Baileys on the rocks!!!! Room was overall clean. Bed not real comfortable. Carpet is dated and looks like it needs a deep cleaning.

Stayed in May 2025

Facilities were old and not in great condition, like a broken AC unit and clogged sinks. The free WiFi was terribly slow.

The location and view. And room cleaning every day.

Stayed in May 2025

There is no free parking or free breakfast as stated on the app.

Room was beautiful, comfortable bed, view of the bay was spectacular

Stayed in May 2025

Too far from lots of places.

It was clean. The bathroom was clean. Drainage in the shower was very good! And it was good too that bottles of water were free, no charge for bottles of water to drink.

Stayed in April 2025

They gave me different Room from my paid for

I paid for king size Bed I was Offered Double Bed

Stayed in April 2025

Wish coffee service in lobby did not end at 10:30 and stayed open until noon

Room ready

Stayed in April 2025

Room seemed dirty . Too dirty to be a double tree Hilton .

Location was ok not to bad right off the 101 freeway. Perfect distance to the city not to far.

Stayed in April 2025

No airport shuttle for an airport hotel is ridiculous, make sure you add an extra $30 to the price for the cost of an Uber to & from the hotel

Decent location and somewhat cheap, but you get what you pay for.

Stayed in March 2025

I had understood from the property description that there was an airport shuttle, so was annoyed that it had apparently been suspended but no one edited the description. So I had to get a share ride that was somewhat expensive (about $25 each way).

Stayed in March 2025