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  5. Reviews of Raintree at Phoenix South Mountain Preserve

Reviews of Raintree at Phoenix South Mountain Preserve This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

4647 East Francisco Drive, Phoenix, AZ 85044, United States of America

#132 of 132 hotels in Phoenix

Guests' Choice

Review Score

Based on 89 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.2

  • Location

    8.9

  • Facilities

    8.8

  • Staff

    9.2

  • Value for money

    9.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: January 22, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night

    The kitchen isn't really equipped for actual cooking, but still useful..

    Great place and value if you are staying for 1-2 nights at their special rate. Very spacious apartments. Nice pool area and surroundings. Nice staff. Close to the airport!

    Stayed in October 2023

  • Reviewed: December 5, 2023

    10
    Great service and tons of space.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Quiet

    Stayed in November 2023

  • Reviewed: August 9, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 4 nights

    - reservation was fully cancellable, but wouldn't change reservation to lesser days at lesser $ - hot water erratic - lighting in 2nd bedroom - lack of bathroom privacy in master bedroom

    - held reservation for delayed (2 days) arrival due to personal schedule issue - prompt response from maintenance/housekeeping - guidance to targeted locations from concierge

    Stayed in August 2023

  • Reviewed: July 28, 2023

    9.0
    Excellent apartment!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    All was great.

    Nice and spacious apartment. Great comfortable bed and proper working airco. Nice pool.

    Stayed in July 2023

  • Reviewed: July 25, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    The flooring in the kitchen needed attention badly.

    Quick easy check in.

    Stayed in July 2023

  • Reviewed: July 9, 2023

    10
    Awesome Home Away From Home
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Raintree Hotel was an absolute gem hidden in the mountains. I saw the pictures before booking, but I had no clue what I was about to walk into. Check-in was easy, and to my surprise, right after check-in, the hotel had a welcome desk where the young lady would help with anything visitors may need locally. That was a first and very, very. Our two-bedroom and two-bathroom suite had an attached garage. Unloading my SUV inside a covered garage was helpful and provided a sense of security. The room was clean, the beds were very comfortable, and everything I could ask for was a place away from home. We used the swimming pool area, which was nice. I noticed a barbecue area, a ping pong table, and an ice machine. Again, things that provided comfort to guests. Overall, I highly recommend it and would gladly go back again! Had I known that this one-night accommodation provided so much ease, I definitely would’ve booked for longer.

    Stayed in June 2023

  • Reviewed: July 7, 2023

    10
    awesome stay we would definitely come back.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights

    pool hours should be longer, or offer adults' quite pool time after 10pm.

    Great facility and location.

    Stayed in July 2023

  • Reviewed: July 6, 2023

    10
    Enjoyable Stay
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Timeshare sales was not necessary.

    The location is great, away from busy streets and crowds. Room was clean and well stocked with towels and other supplies. Staff was very friendly.

    Stayed in July 2023

  • Reviewed: June 13, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    quiet.

    Stayed in June 2023

  • Reviewed: June 11, 2023

    8.0
    we really enjoyed our stay.
    • Leisure trip
    • Couple
    • Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    there was a lot of road construction around the facility.

    the location was great with the mountain preserve and trails at your back door.

    Stayed in June 2023

  • Reviewed: June 6, 2023

    10
    Told all our friends about this great place.
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 1 night

    This timeshare resort was an exceptional deal. We were only a couple, but with a living room, two baths, (one amazing with tiled walk-in shower and a huge soaking tub. Other bath was a tub with shower, so we could both bath at same time. Living room was large and comfortable. Garage so drove in and felt very safe as enclosed.

    Stayed in May 2023

  • Reviewed: May 30, 2023

    10
    Pleasant surprise
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Bed was the best, thermostat worked excellent. Couch wasn't best as it was hide-a-bed. Definitely would stay again.

    Stayed in May 2023

  • Reviewed: May 27, 2023

    10
    Our stay was perfect, facilities were great, glad we were on the ground floor.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 4 nights

    It was perfect, but for 7 people we could have used more beach towels. But we made do and did not request more at the office.

    There was no breakfast at this location, we brought our own. This location was perfect for us and the privacy was great. The room size was also perfect for us. My grandchildren loved the pools. Unfortunately the hot tub was unavailable our last night.

    Stayed in May 2023

  • Reviewed: February 21, 2023

    9.0
    Awesome
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 1 night

    broken jacuzzi/tub

    the views and hiking trails

    Stayed in January 2023

  • Reviewed: February 12, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Pool was being refurbished, so it was unavailable and had construction noise. No toiletries supplied; remind guests at checkin and offer shampoo, body wash, etc at minimal cost. No ice immediately available in room. Was there an ice machine somewhere?

    Location, walking trails, roomy accomodations, clean, beautiful views, lovely condo.

    Stayed in February 2023

  • Reviewed: December 26, 2022

    10
    it was a on overnight girls night and suites our needs
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    the trails

    Stayed in December 2022

  • Reviewed: November 16, 2022

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Two-Bedroom Apartment
    • Stayed 1 night

    This is my 27th business trip this year. My stay here was by far the best of this year. The staff were very friendly and accommodating to my requests and schedule. I would totally return on a vacation or my next work trip.

    Stayed in November 2022

  • Reviewed: August 9, 2022

    10
    A lovely stay
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 6 nights
    • Submitted from a mobile device

    We had an amazing time here. The apartments were large, clean and homely. Any issues we encountered were fixed rapidly. Friendly environment with nice facilities.

    Stayed in August 2022

  • Reviewed: August 1, 2022

    10
    it’s was wonderful, wish we could have stayed longer
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    i have no complaints

    this place was fabulous. it was like having your own house. even has a garage. anything you might need and extra space so the kids aren’t always in your face.

    Stayed in July 2022

  • Reviewed: July 26, 2022

    9.0
    very nice rooms
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    only downfall was we had small toddlers and there was a staircase in the middle of the condo. wished we would have known. when we told them we had two small children they said to block the stairs with the dining room chairs.

    beautiful property with friendly staff.

    Stayed in June 2022

  • Reviewed: May 30, 2022

    10
    Great experience!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Great customer service! A lot of space in the rooms. Quiet and secluded from the busy area of the city, but still very close to popular destinations. Our family will definitely be returning!

    Stayed in May 2022

  • Reviewed: April 24, 2022

    10
    Very comfortable. Wish we had more time to spend at the property
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Did not have as we did not know there was bfast

    Stayed in April 2022

  • Reviewed: April 1, 2022

    8.0
    Nice property, access to hiking but far from points of interests.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Our room didn’t have pans to cook, only pots. We were also missing a sponge to wash the dishes. The room was a little outdated, but everything worked. The sofa looked like it needed replacing. The master room didn’t have a door for the bathroom, so if anyone was using it the other person stepped out of the room.

    The room was big and had a nice balcony. There was easy access to the pool and parking was just steps away. The beds were comfortable and there were plenty of pillows. I also love that each unit has a washer and dryer.

    Stayed in March 2022

  • Reviewed: March 29, 2022

    10
    excellent staff and property
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    nothing

    clean had everything we needed. staff very helpful

    Stayed in March 2022

Showing 1 - 25

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