Reviews of Best Western Carlsbad by the Sea 3 stars
751 Macadamia Dr, Carlsbad, 92011-3205, United States
Loading
Guests also reviewed these properties:
Castellón de la Plana, Spain
Mooresville, United States
Niagara on the Lake, Canada
Marmaris, Turkey
Zandvoort, Netherlands
Vichayito, Peru
La Peyratte, France
Ho Chi Minh City, Vietnam
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 6 September 2025 · Stayed in September 2025
Verified reviewFriendly staff, cleanliness
Pillows were small and uncomfortable
Reviewed: 5 September 2025 · Stayed in September 2025
Verified reviewThe location, next to the beach and serves breakfast, saves some money.
You have to request room service or your room doesn't get clean...
Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewThe rooms were decent. The bathrooms were well kept.
The elevator was at the opposite side of or room which was on the third floor
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewGood sex rooms
Dirty bed sheets
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in July 2025
Verified reviewIts location was good. Pool was nice
We specifically rented the room with a kitchen, the room was not stocked at all, we specifically had to go to the front desk to ask for dishes and pots and pans. They came dirty and required a separate deposit. Also they request you bring it back to front desk upon checkout. Very inconvenient!! Also first time I asked they said they didn’t have any clean sets. They magically appeared when I tried to escalate to a manager. The breakfast was also not great, very low quality foods and little variety. No filtered water available anywhere on the property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewSuper nice employees!! Super clean, I loved that they made sure everything was taken care of quickly.
Thank you - we are happy you enjoyed your stay.
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThe pool and the breakfast was good and exceptional.
When I was freezing, i opened the heater and it releases a stinky and rotting smell that filled the whole room, I had to open the door to let it out in the middle of the night. The freeway noise was not relaxing.
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewClean and easy to access
How loud it was in our room, we could hear the cars all night and day. It felt like we couldn’t sleep because we always heard the outside noises
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe area and it look somewhat renovated.
Could use an upgrade.
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewIt was great
The smell and carpets and our TV didn't work
Thank you for your feedback
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewBreakfast fine. Facilities excellent Front office Attendant is not suited for the job. Front desk needs to be cordial, warm, welcoming. She had none of these qualities.
See above
We are sorry to hear about your interaction with our Front Desk Agent. We appreciate your feedback.
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in July 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewNot many options
The Jacuzzi wasn’t working, I was not told until after I arrived and gave her my card to pay for the room. I had to pay full price for a hotel with a pet friendly room only when I do not have any pets. Had to walk across the street to use a jacuzzi which I could not get in either because their keys do not work, front desk could not figure out how to open it either. Sheets had hair on them and were uncomfortable, overall a bad stay and would love some kind of discount or compensation as a rewards member. (Also unsure what the rewards member program is good for since I did not get any discounts, points applied, or any resolution to better accommodate my stay after all the issues at the hotel)
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewThis hotel has poor policies with no flexibility. It is a bad choice for business travelers.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience… Show more
Reviewed: 6 August 2025 · Stayed in July 2025
Verified review