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Reviews of Best Western Plus Clarks Summit Scranton Hotel 3 stars

820 Northern Blvd , Clarks Summit, PA 18411, United States

#2 of 4 hotels in Clarks Summit

Guests' Choice

Review score

Based on 415 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    9.0

  • Facilities

    8.6

  • Staff

    9.1

  • Value for money

    8.7

  • Free WiFi

    9.5

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Showing 1 – 25

  • Reviewed: 29 August 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    they were painting the exterior of the building and blocked off many spots in the front including the handi cap

    they were all extremely nice.

    Stayed in August 2025

  • Reviewed: 26 August 2025

    8.0
    I’ll be back for sure over all 80%
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast i didn’t have which i want but didn’t get any option.Bed Bed oh my lord the beds are no good so soft not a good night rest.

    The room we have was great i love the view

    Stayed in August 2025

  • Reviewed: 24 August 2025

    9.0
    Nice location and great location for restaurants and take outs. A great place to rest after a long day of driving.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    When we arrived the toilet bowl had urine splattered all over the seat and not cleaned. Not a great impression for the girls.

    Staff was wonderful and location great.

    Stayed in August 2025

  • Reviewed: 23 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The parking lot was under construction, we got the last spot. We didn't get there very late either.

    Stayed in July 2025

  • Reviewed: 19 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Bath Tub - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Basic breakfast

    Big room

    Stayed in August 2025

  • Reviewed: 10 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Windows didn't offer much soundproofing from the fairly busy road just outside

    Decent hotel for the price Handy location and good breakfast

    Stayed in August 2025

  • Reviewed: 10 August 2025

    8.0
    Excellent
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Parking lot

    Breakfast and cleaning

    Stayed in August 2025

  • Reviewed: 9 August 2025

    8.0
    Decent and I would stay again
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Parking sucked and they have a bar so was kinda loud in the hallways at times

    Everything was perfect for the most part

    Stayed in August 2025

  • Reviewed: 3 August 2025

    7.0
    It was okay but we would probably try somewhere else next time.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Bath Tub - Disability Access
    • Stayed 2 nights
    • Submitted via mobile

    I paid almost $400 for 2 nights in a Queen 1 bedroom suite. There was basically no separation between the bedroom and living room. A kitchenette was advertised but there was not one. Also our outlet in the bed area had a short and it took an hour plus the woman from the front desk coming up to get our tv to work. We spent the first night that room because we got there late and I went down to ask what happened the next morning since it didn’t meet the description. Apparently it was an accessible room. I said I didn’t need an accessible room. It was 9:30 am so they could have cleaned the room type that was described in my listing and switched me but they said it wasn’t possible. I feel like I way overpaid for the room for 2 nights as it wasn’t what was advertised. The beds were also rock hard and my husband and I both had a hard time sleeping in them. He tried the sofa bed but the mattress was so thin it probably wouldn’t have even supported my toddler. The breakfast was included and the food was decent. The coffee was not good at all. Photos are of what we had vs the advertisement.

    Convenience to a wedding venue. The staff was super friendly.

    Stayed in August 2025

  • Reviewed: 31 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    There is no climate control in gym. Gym was well outfitted.

    Location

    Stayed in July 2025

  • Reviewed: 21 July 2025

    9.0
    Glad we found this stop
    • Leisure trip
    • Family with young children
    • King Room with Roll-In Shower - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    One elevator out of order

    Disability friendly, immaculately clean and comfortable room. Full hot and cold breakfast. Indoor swimming pool.

    Stayed in July 2025

  • Reviewed: 13 July 2025

    9.0
    It was good.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    Not applicable.

    Good breakfast

    Stayed in July 2025

  • Reviewed: 10 July 2025

    8.0
    Very good
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Small bathroom

    Stayed in July 2025

  • Reviewed: 30 June 2025

    9.0
    The room value was good but the bathroom issue in the suite not being accessible from both rooms is an issue, as well as
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    The shower did not have non-slip strips so you could slip in the shower. The breakfast had no pancakes or waffles no danish or bacon. Hot food was scrambled eggs & sausage patties with potatoes.

    The king suite was a good value but the bathroom was only accessible in the bedroom. Whoever sleeps in the pullout couch has to open the bedroom door & enter the room to use the bathroom. The pool was clean.

    Stayed in June 2025

  • Reviewed: 25 June 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to report.

    Comfortable bed. Brightness of the room. Quiet a/c. Location to restaurants. Very good breakfast. Cleanliness of the facility.

    Stayed in June 2025

  • Reviewed: 24 June 2025

    9.0
    It was great and I would stay here again
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Only thing I could say is that the elevators are a bit slow …… so what!

    The hotel was clean and everything felt like it was new

    Stayed in June 2025

  • Reviewed: 16 June 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    There was a dirty dog smell in the hallway when we first arrive.

    The way we were treated when we first arrived. My room and the bar everyone was so friendly

    Stayed in June 2025

  • Reviewed: 13 June 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    There were spiders in my room from not being used for a long time. One bed has stanes in the corner.

    The price

    Stayed in June 2025

  • Reviewed: 13 June 2025

    8.0
    weekend trip
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    only one elevator. restaurant food was poor, service was good.

    room was comfortable and clean. Breakfast was good; however, no waffles.

    Stayed in June 2025

  • Reviewed: 9 June 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Could have been cleaner. 1 Elevator was broken & the other made us very nervous. Biggest complaint is that breakfast already wasn’t great but then I watched an employee reload the beagles and English muffins with her hands! No gloves no tongs nothing just touched every single item of food others were going to eat. We didn’t care that breakfast was included after that we didn’t eat anything

    Beds were comfortable & space was nice.

    Stayed in June 2025

  • Reviewed: 30 May 2025

    7.0
    I would definitely go back...
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    This time I was in room 232 and it is right above the first floor bar/restaurant patio. The first night the music was a little loud and the second night somebody was out there yelling into his phone, with plenty of f-bombs.

    When visiting family in the area I always stay here, great location, good basic accomodations...

    Stayed in May 2025

  • Reviewed: 27 May 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast

    Stayed in May 2025

  • Reviewed: 6 May 2025

    7.0
    I'd go back for sure
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 3 nights

    The AC unit in my room was a little noisy, like it needed a tune-up...

    The room was spacious and nice.

    Stayed in May 2025

  • Reviewed: 26 April 2025

    8.0
    Great for visiting NYC
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The pool was full of children, very very noisy, splashing, jumping in, water everywhere other than the pool. Un-useable for us.

    Staff were great, bar was a nice surprise, car parking was the best I have encountered.

    Stayed in April 2025

Showing 1 – 25

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