8.4

Reviews of Best Western Plus Clarks Summit Scranton Hotel 3 stars

820 Northern Blvd , Clarks Summit, PA 18411, United States

  • Tammy

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review
  • Pavel

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review
  • 7.0 Good
    O'connell

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    they were all extremely nice.

    they were painting the exterior of the building and blocked off many spots in the front including the handi cap

    Property response:

    Thank you for staying with us, we apologize for the limited parking during your stay . We hope to see you again soon!

    Best Western Plus Clarks Summit Scranton Hotel
    31 August 2025
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  • Ilana

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review
  • Mark

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review
  • Janet

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    The room we have was great i love the view

    Breakfast i didn’t have which i want but didn’t get any option.Bed Bed oh my lord the beds are no good so soft not a good night rest.

    Property response:

    Dear Janet, thank you for staying with us. We hope to see you again soon!

    Best Western Plus Clarks Summit Scranton Hotel
    26 August 2025
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  • Kimberly

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review
  • Andrea

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review
  • Catherine

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review
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  • James

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review
  • John

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    Staff was wonderful and location great.

    When we arrived the toilet bowl had urine splattered all over the seat and not cleaned. Not a great impression for the girls.

    Property response:

    Dear John, thank you for staying with us ! We apologize for the condition of the room when you checked in. We hope to see you again!

    Best Western Plus Clarks Summit Scranton Hotel
    26 August 2025
  • 7.0 Good
    Lori

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review
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  • 7.0 Good
    Karen

    Reviewed: 23 August 2025 · Stayed in July 2025

    Verified review

    The parking lot was under construction, we got the last spot. We didn't get there very late either.

    Property response:

    Dear Karen, we apologize for the inconvenience of the parking lot and it being under construction during you stay . We hope to see you again soon.

    Best Western Plus Clarks Summit Scranton Hotel
    24 August 2025
  • Nathalie

    Reviewed: 22 August 2025 · Stayed in July 2025

    Verified review
  • Timika

    Reviewed: 22 August 2025 · Stayed in June 2025

    Verified review

    Everything

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  • Klimtzak

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review
  • Amanda

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review

    Big room

    Basic breakfast

    Property response:

    thank you for staying with us! we appreicate your kind word.

    Best Western Plus Clarks Summit Scranton Hotel
    21 August 2025
  • Neville

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review
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  • Daniela

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review
  • 7.0 Good
    Anonymous

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    Front desk staff A+

    Has a bit of an old smell.

    Property response:

    Thank you for staying with us!

    Best Western Plus Clarks Summit Scranton Hotel
    17 August 2025
  • Paige

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review

    The property itself was ok, for the price.

    We were driving in from Florida and would be arriving late so we booked the rooms to accommodate for a check-in on late arrival since check-in is at 3 PM. Upon arrival, I discovered that one room was charged canceled and given away to another customer and the other reservation was fine. I had to be re- accommodated which I was OK with, I think they should allow 24hrs before canceling the reservation. My friends booked a week prior to me and both our reservations were for the same 4 days, mine was charged and canceled and theirs was not. Doesn’t make any sense. Then when I went to take a shower the bathroom was gross, the tub was backing up and had a fowl odor. When I asked for maintenance I was told no one was on staff because of the hour and it’d be taken care of the next day. The issue was not resolved and as we were there for a funeral and had to move about our day in a timely manner I had to see what was clogging the drain which was so much hair you could make a wig! The odor was repugnant and lingered in the room for hours even after I disposed of the trash bag containing it.

    Property response:

    Im sorry for any inconvenience, we hope you give us another chance!

    Best Western Plus Clarks Summit Scranton Hotel
    21 August 2025
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  • Troy

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review

    Everything, breakfast was great, staff was great! Super clean and quiet!

    Nothing

    Property response:

    Dear Troy , thank you for staying with us!

    Best Western Plus Clarks Summit Scranton Hotel
    17 August 2025
  • Jesenia

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review

    Everything

    Property response:

    thank you for staying with us! hope to see you again soon.

    Best Western Plus Clarks Summit Scranton Hotel
    21 August 2025
  • Eric

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review
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  • Anahid

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    What a wonderful place to stay! Great environment, amazing pool, super friendly staff and extremely comfortable beds! Our stay was truly better than what we were expecting! Free parking, delicious breakfast (home fries, bacon, eggs, pancakes and so much more)

    Property response:

    Dear Anahid, thank you for staying with us, We hope to see you again soon!

    Best Western Plus Clarks Summit Scranton Hotel
    12 August 2025
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