15350 John F Kennedy Boulevard, Houston, TX 77032, United States of America
#357 of 426 hotels in Houston
Guests' ChoiceBased on 1196 hotel reviews
6.2Cleanliness
6.9
Comfort
6.9
Location
7.6
Facilities
6.4
Staff
6.9
Value for money
7.0
Free Wifi
7.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 28, 2024
Johnson
United States of AmericaHotel smelled like bleach. Property was not clean looking. No towels in the room.
Breakfast was ok. Not alot of options
Stayed in May 2024
Reviewed: May 23, 2024
Arick
Costa RicaRoom floor tile was kinds slippery, felt like a cleaning agent that wasn't full wiped off.
Shuttle worked great and drivers were keen to help you, but you have to call to request a pick-up after landing.
Stayed in May 2024
Reviewed: May 17, 2024
Seth
GermanyThe rooms
location
Stayed in May 2024
Reviewed: May 14, 2024
Steve
United KingdomVery dated hotel. Breakfast was poor. Plates, cups etc all plastic throw away. Wifi poor. Couldn't connect to pay for the room. Had to pay cash.
Close to airport with free shuttle
Stayed in May 2024
Reviewed: May 6, 2024
Joyce
United States of AmericaBathroom was tight
The dine near by
Stayed in April 2024
Reviewed: May 5, 2024
Patrick
United States of AmericaNot up to date AT ALL …
….
Stayed in May 2024
Reviewed: April 26, 2024
Polonca
SloveniaThe fact that there was no information where to wait for pick up upon our arrival. I left two messages week prior our arrival to confirm pick up. I got no response and no information where we would be picked up. At the end, we had take and pay cab to get to the property. When we got to the hotel, there was nobody and we waited for receptionist quite a long time to return back to his table.
Low price for one night sleep during the long overlay. It’s close to the airport. The driver of shuttle service for back to airport was very nice and helpful.
Stayed in April 2024
Reviewed: April 24, 2024
Tamara
United States of AmericaThe entire building had an overwhelming odor of marijuana.
Price
Stayed in April 2024
Reviewed: April 19, 2024
Kory
CanadaThere’s another hotel with the exact same name that’s on the opposite side of the airport. Be careful not to go to the wrong one. That should be clearly advertised. I walked to the hotel then found out it was the other one I had booked. So I took an Uber to the other hotel and the driver told me that this mistake happens constantly. The staff were hardly at the front desk in the evening and they didn’t seem to care about their jobs at all. The girl working at the front in the morning was quite lovely though. Breakfast wasn’t very good.
Right by the airport so good for one night if you have an early flight. Rooms were cleaned well.
Stayed in April 2024
Reviewed: April 19, 2024
Pedro
PortugalThis could be very easily a 9.0 hotel for this price if not for sound insulation. After travelling you want to rest peacefully without noise. Sound insulation was very bad. You could listen airplanes taking off and landing and also cars on highways like you were outside.
Breakfast was very nice, beds were comfy and very clean. Very nice pool Shuttle to the airport was nice
Stayed in April 2024
Reviewed: April 13, 2024
Mark
United States of AmericaThe staff were very helpful, but we did have an issue with what sounded like a low-battery smoke alarm chirping outside our room. We informed the staff, who offered to check it out, but the beeping continued overnight, perhaps once every 30 seconds. Very minor issue.
The hotel is located close to the airport and has a free shuttle, which we used after returning our rental car and again the next day to go to the airport. A simple continental breakfast is offered including waffles, yogurt, cereal, and breads. We were told that on the weekends, eggs were also offered. The rooms were basic but fine, especially for the price. There is a 24/7 restaurant across the parking lot with a menu similar to a Denny's, which was convenient. The hotel met our needs as a convenient place to spend the night before our flight out of Houston.
Stayed in April 2024
Reviewed: April 12, 2024
Janet
United KingdomI will never come back here again cos there was a lady saying the same thing. Why not offer that information at the start of our stay. Front desk girl was very rude and when asked to speak to the manager she shoved a card in my hand.
The cleaning of rooms.. wasn't told you have to request the room to be cleaned. And when busy they will tell you they can't clean it. I extended my stay and the young man came to clean mt room the day before requested and so I rebooted for following day. Wasn't to breakfast was waiting in reception. The reception lady then said they cant clean my room. I said to her I'd already stripped the bed. She told me I mean make the bed myself...Really! I told her i suffer with my back and the bed is big. Why should I ad a gues be cleaning my own room. I'm here for over a weekend extended my stay and they've clean my room once a week. I'm so mad cos everytime they do this and the boy the cleans the area is very rude. He has this smirk on his face all the time. He's rude and lazy and always bypasses mt room then says he can't clean it because he has other rooms to clean or my room is not down to do.
Stayed in April 2024
Reviewed: April 3, 2024
Michelle
AustraliaThe hotel isn't noise insulated - lots of aircraft noise at night - definitely need earplugs.
There was free breakfast and it is close to the airport.
Stayed in March 2024
Reviewed: April 2, 2024
James
United States of AmericaThe key card system was not working, so had to be let back into room every time by staff with the master key! That was annoying/inconvenient.. but things happen.
Good hotel, Easily accessible location with comfortable room and bed! Friendly and helpful staff
Stayed in March 2024
Reviewed: March 27, 2024
Ardak
KazakhstanBreakfast
Location and price
Stayed in March 2024
Reviewed: March 25, 2024
Duc
VietnamThe gym is all broken
Stayed in March 2024
Reviewed: March 3, 2024
Amen
Hong KongNot much choice for beskfast. Electricity was cut off certain times in the morning.
Stayed in February 2024
Reviewed: March 3, 2024
Doreen
PanamaThe airport shuttle started at 6am and stayed there for it. But my flt was leaving 7am and had to take an Uber. Many guess ended up doing the same.
Stayed in February 2024
Reviewed: February 29, 2024
Dbrown33212003
United States of AmericaBreakfast was catered by Walmart. Everything was Walmart Great Value brand. Saw person sticking buffet use bare hands when putting out food. Dust skirt around bed had stains on it and hasn't been washed in forever.
Check in was good
Stayed in February 2024
Reviewed: February 23, 2024
Marian
CanadaIt is a bit dingy.
Breakfast was good
Stayed in February 2024
Reviewed: February 19, 2024
Jillian
CanadaIt seems like this hotel was DIY-ed for its upgrades. The bathroom countertop had been installed but had since fallen down 3-4 inches on the wall, for example. The jacuzzi was nice to use but again, it had clearly settled down deeper than they anticipated so there was a sizable gap between the backsplash and the intended resting place of the tub. So you're basically trying to avoid holes in the wall lol.
It was a good-sized room and very close to the airport, which was nice. The complimentary hotel shuttle was convenient.
Stayed in February 2024
Reviewed: February 13, 2024
Neide
ArgentinaThe staff looked very unhappy and not welcoming.
Breakfast could be improved as the area does not have good options around. Maybe it could be offered a better meal with extra charge.
Stayed in February 2024
Reviewed: January 29, 2024
Andrew
United States of AmericaOverall a little bit rundown. Chairs in room were a bit dirty and sunken. But totally adequate for a 1-night layover stay.
Bed was clean and comfortable. Room was quite larger; larger than expected. Also loved how close it was to the airport. Very convenient.
Stayed in January 2024
Reviewed: January 22, 2024
William
United States of AmericaIt was perfect for my needs that night. The lobby and decor are dated and would benefit from an upgrade
Location, price, cleanliness, bed comfort. But the best thing by far was the kind and very sweet young man at the front desk.
Stayed in January 2024
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