Reviews of Romana Hotel - Houston Southwest 2 stars

The roaches was everywhere.It was very bad the covers at holes in them from somebody smoking and it just wasn't clean for me

I survived it

Nothing it has roaches

Everything

Very unclean and homeless all over property

Cockroach’s in my room

PLACE IS A DUMP! STAFFS ARE RUDE! INFESTED WITH ROACHES AND BED BUGS. SMELLS HORRIFIC

I DID NOT LIKE ANYTHING AT ALL! STAFF ARE RUDE, BUGS AND ROACHES EVERYWHERE, TERRIBLE MANAGEMENT!

Nothing. The place is a dump. It smells dirty and roaches everywhere. Staff are rude and not friendly at all. Bed bugs everywhere

EVERYTHING. THE STAFF, THE BEDS, BED BUGS, THE SMELL

Nothing

Roach infested like crawling up the walls on everything disgusting dirty old everything

The AC went out in our apartment and my brother and I needed to come here just to get AC for a couple of nights. The AC in the room wasn't the greatest but it worked.

The guy that checked my brother and I in the first night was unbelievably rude! He took my ID and said I needed to give him $40 cash for a security deposit. I tried to give him $100 and get change but he yelled at me, "I SAID I DON'T HAVE CHANGE AND YOU CAN'T GET YOUR ROOM UNTIL YOU GIVE ME EXACTLY $40 CASH." I asked him where I could get cash and he mentioned the had station a glad miles down the road. He didn't mention that there was an ATM in the lobby! Then when I was on my way to get cash the guy let my brother pay the security deposit with his card. This employee was deliberately rude to me and my brother when we were just trying to get a room for a couple nights so we can get some AC. He wanted to make the transaction as excruciatingly painful as possible! Worst employee I've ever dealt with in any business!

Nothing

Everything ran down

Location.

The value was deceptive. I paid on booking and also was charged $40 deposit on my card upon arrival. Which has not been refunded. Broken tvin the room . Non closing patio door.dingy carpet. Stained and rusting faucets.

Nothing

Nothing