Reviews of Ramada by Wyndham Newark/Wilmington 4 stars
260 Chapman Road, Newark, DE 19702 , United States
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewEverything about the stay was excellent
The breakfast could be better
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewBreakfast was good
My room wasn't cleaned
Dear Anonymous, Thank you for sharing your experience. We’re glad to hear you enjoyed the breakfast, but we sincerely apologize that your room was not cleaned during your stay. This is not the standard we aim to provide, and we’ll be reviewing this with our housekeeping team to ensure it doesn’t happen again. We appreciate your feedback and hope to have the chance to provide you with a more seamless stay in the future. Sincerely, ES – Guest Relations Manager
Dear Anonymous, Thank you for sharing your experience. We’re glad to hear you enjoyed the breakfast, but we sincerely apologize that your room was not cleaned during your stay. This is not the standard we aim to provide, and we’ll be revie… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewlocation
property old / dirty / breakfast person overbearing / Sunday morning breakfast was only a crockpot full of what was described as "chipped beef". There were waffles and two choices of cereal and coffee.
Dear Guest, Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet expectations, particularly regarding the property condition and breakfast. Your comments are important, and we will share them with our team as we continue to make improvements. We hope you’ll consider giving us another opportunity in the future. Sincerely, ES – Guest Relations Manager
Dear Guest, Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet expectations, particularly regarding the property condition and breakfast. Your comments are important, and we will sha… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewI wish there were more options. The sign had said there would be bacon and scrambled eggs, but there weren't any. The location was good. The beds were comfy.
The TV wasn't working properly but staff helped figure it out. Also the fan in the bathroom we couldn't use because it made a loud squeaking noise.
Dear Rob, Thank you for sharing your experience with us. We’re glad to hear you enjoyed our location and comfortable beds, and that our staff was able to assist with your TV. We apologize for the issues with the breakfast options and bathroom fan, and we appreciate you bringing them to our attention so we can work on improvements. We hope to have the chance to welcome you again for an even better stay. Sincerely, ES – Guest Relations Manager
Dear Rob, Thank you for sharing your experience with us. We’re glad to hear you enjoyed our location and comfortable beds, and that our staff was able to assist with your TV. We apologize for the issues with the breakfast options and bathr… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewLocation. Not too far from University of Delaware.
Didn’t have enough eggs for the breakfast.
Dear Rich, Thank you for your kind words! We’re so glad you enjoyed our convenient location near the University of Delaware and that your stay was a pleasant one. We apologize for the limited breakfast selection during your visit and will make sure we’re better stocked moving forward. We truly appreciate your feedback and look forward to welcoming you back again soon! Sincerely, ES – Guest Relations Manager
Dear Rich, Thank you for your kind words! We’re so glad you enjoyed our convenient location near the University of Delaware and that your stay was a pleasant one. We apologize for the limited breakfast selection during your visit and will … Show more
Reviewed: 28 August 2025 · Stayed in July 2025
Verified reviewDay staff including management were extremely rude and unaccommodating. We will NEVER stay there again.
Dear Lisa, We’re very sorry to hear about your experience. Providing a comfortable stay with friendly and helpful service is very important to us, and we regret that we fell short during your visit. Your feedback has been shared with our team to ensure we address these concerns. We appreciate you taking the time to let us know, and we hope you’ll consider giving us another chance in the future. Sincerely, ES – Guest Relations Manager
Dear Lisa, We’re very sorry to hear about your experience. Providing a comfortable stay with friendly and helpful service is very important to us, and we regret that we fell short during your visit. Your feedback has been shared with our t… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewNothing
Very dirty with molds, and a cricket was making noise throughout the night until the reception was alerted. My daughter couldn’t take a bath in there
Dear Georgina, We’re truly sorry to hear about the cleanliness and maintenance concerns you experienced during your stay. This is not the standard we want for our guests, and we understand how disappointing this must have been for you and your family. Your feedback has been shared with our housekeeping and maintenance teams so that immediate improvements can be made. We appreciate you bringing this to our attention. Sincerely, ES – Guest Relations Manager
Dear Georgina, We’re truly sorry to hear about the cleanliness and maintenance concerns you experienced during your stay. This is not the standard we want for our guests, and we understand how disappointing this must have been for you and … Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThey had good water pressure.
It was dated. Stains all over the rugs, AC cover was hanging by a thread, could see the outside through it. Bathroom fan cover was very dusty and hanging. Walls had chipped and pealing paint. Shower chalk was black in spots. Flooring in room was warped and looked like maybe there had been water damage.
Dear Amanda, Thank you for your feedback. We’re glad to hear you appreciated the water pressure, but we’re very sorry to learn about the condition of your room. This is not the experience we want for our guests, and we’ll be addressing the maintenance and cleanliness concerns you mentioned with our team right away. We truly value your comments, as they help us improve, and we hope you might consider giving us another chance in the future. Sincerely, ES – Guest Relations Manager
Dear Amanda, Thank you for your feedback. We’re glad to hear you appreciated the water pressure, but we’re very sorry to learn about the condition of your room. This is not the experience we want for our guests, and we’ll be addressing the… Show more
Reviewed: 25 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewFree breakfast
Dear Hayes, Thank you for your kind review. We’re delighted to hear you enjoyed your stay and found great value, especially with our complimentary breakfast. It’s wonderful to know you had a pleasant experience, and we look forward to welcoming you back on your next visit. Sincerely, ES – Guest Relations Manager
Dear Hayes, Thank you for your kind review. We’re delighted to hear you enjoyed your stay and found great value, especially with our complimentary breakfast. It’s wonderful to know you had a pleasant experience, and we look forward to wel… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewClean and comfortable
In desperate need of updating. Room had been smoked in for what smelled like decades
Dear Green, Thank you for your feedback. I’m glad you found your stay to be clean, comfortable, and of good value, but I apologize for the lingering smoke smell and the need for updates in the room. We take these concerns seriously and will be addressing them to ensure a fresher and more enjoyable experience for our guests. Your comments are very helpful, and we appreciate you bringing them to our attention. Sincerely, ES – Guest Relations Manager
Dear Green, Thank you for your feedback. I’m glad you found your stay to be clean, comfortable, and of good value, but I apologize for the lingering smoke smell and the need for updates in the room. We take these concerns seriously and wil… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewThe pool was the best part
It need to be cleaner and they need new shower heads... doors was dirty it just needs a update but other then that they stay was okay just for the day and they don't have a elevator I had a lot of bags so that made it harder for me a little
Dear Banks, Thank you for your feedback and for pointing out that you enjoyed the pool during your stay. I truly apologize for the areas that fell short, including the cleanliness of the doors, the need for updated shower heads, and the inconvenience caused by the lack of an elevator while carrying your bags. I understand how these details can affect comfort, even for a short stay, and I will be addressing them with my team to make improvements. Your comments help us focus on what matters most to our guests, and I appreciate you taking the time to share your experience. Sincerely, ES – Guest Relations Manager
Dear Banks, Thank you for your feedback and for pointing out that you enjoyed the pool during your stay. I truly apologize for the areas that fell short, including the cleanliness of the doors, the need for updated shower heads, and the in… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewWorst stay ever, no service, staff is ignorant, A/C doesn't work, no cleaning, smells like marihuana joint, no pressure in the shower.
Everything
Dear Igor, Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience fell far short of expectations. The issues you mentioned regarding service, cleanliness, and maintenance are concerning and not reflective of the standards we aim to uphold. Please know that your comments have been shared with our team so that we can address them promptly. We value every guest’s comfort and satisfaction, and we hope you might consider giving us another opportunity in the future to provide you with the welcoming and enjoyable stay we strive to deliver. Sincerely, ES – Guest Relations Manager
Dear Igor, Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience fell far short of expectations. The issues you mentioned regarding service, cleanliness, and maintenance are concerning and no… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewRooms comfortable. Breakfast was good.
The computers were down and were unable to check in immediately. The hotel was on the old side.
Dear Cynthia, Thank you for your review. We’re glad to hear that you found our rooms comfortable and enjoyed the breakfast. We apologize for the delay during check-in caused by our computer system being down, as well as for the impression that the property felt a bit dated. Your feedback is valuable, and we are working on improvements to ensure a smoother and more pleasant experience for our guests. We appreciate your understanding and hope to welcome you back again soon. Sincerely, ES – Guest Relations Manager
Dear Cynthia, Thank you for your review. We’re glad to hear that you found our rooms comfortable and enjoyed the breakfast. We apologize for the delay during check-in caused by our computer system being down, as well as for the impression … Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewNothing
I didn’t like it, and I would never recommend it to anyone.
Dear Wazery, We’re truly sorry to hear that your stay did not meet your expectations. Your feedback is important to us, and we regret that we let you down. Please know we are reviewing your comments carefully so we can make the necessary improvements. Sincerely, ES – Guest Relations Manager
Dear Wazery, We’re truly sorry to hear that your stay did not meet your expectations. Your feedback is important to us, and we regret that we let you down. Please know we are reviewing your comments carefully so we can make the necessary i… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewGreat staff - very friendly and helpful.
Could do with a make-over. Some edges are looking a bit worn.
Dear Chris, Thank you for your kind words about our staff—we’re happy they made your stay welcoming. We appreciate your feedback regarding the property’s appearance, and we’ll keep your comments in mind as we plan future updates. We’re glad you enjoyed your stay and hope to see you again soon! Sincerely, ES – Guest Relations Manager
Dear Chris, Thank you for your kind words about our staff—we’re happy they made your stay welcoming. We appreciate your feedback regarding the property’s appearance, and we’ll keep your comments in mind as we plan future updates. We’re gla… Show more
Reviewed: 15 August 2025 · Stayed in June 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewStaff was nice
The room bathroom was really outdated and paint chipping and shower head and drain old and rusty
Dear Bryan, Thank you for sharing your experience with us. We’re glad to hear you enjoyed a quiet stay and that our staff made a positive impression. At the same time, we appreciate your feedback regarding the bathroom’s condition, as maintaining both comfort and appearance is important to us. Your comments have been shared with our team as we continue making updates. We look forward to welcoming you back for an even more enjoyable stay. Sincerely, ES – Guest Relations Manager
Dear Bryan, Thank you for sharing your experience with us. We’re glad to hear you enjoyed a quiet stay and that our staff made a positive impression. At the same time, we appreciate your feedback regarding the bathroom’s condition, as main… Show more