No phone. Front desk doesn't answer calls or texts. 1 toilet paper and two towels for 2 guests staying 3 days.

Price

Stayed in August 2025

There was pee on the toilet stains on bed sheets mold on ceiling a boy sat outside our room all weekend

Location

Stayed in August 2025

The floors were dirty in the room we stayed in and there was old coffee in the coffee pot.

The location was good and cookouts restaurant is right beside it.

Stayed in August 2025

Hotel was trashy on outside due to remodeling. Beds were not comfortable. Only gave us 2 towels and wash rags. My husband had to keep asking for towels. The TV had been messed up..whole picture was not displayed. No chairs in room..they were outside where people would sit in and smoke. Garbage everywhere. Nothing like the hotel it was before new owner/management as it was very nice. Never saw housekeeping come to room the whole time we were there. One garage can and no garbage bags for it after using one in it. We were on our honeymoon.

Location was good.

Stayed in August 2025

The beds was uncomfortable, tv didn't work, the property had trash all over it. The grass was way over grown. The bath tub wasn't clean.

The location of hotel is on strip of pigeon forge, about one mile from the shops

Stayed in August 2025

The room smelled bad

Close to the parkway for pigeon Forge

Stayed in July 2025

I had to change my room twice because the other rooms had damage done to them or were too dirty or were not fit for people to stay in

I like how the room stayed cold and where is was located in Pigeon Forge

Stayed in August 2025

Dumpster from doing remolding with food and trash just outside or doors. Bath tubs was in bad shape. Outside lights in the ramps was not working.

Stayed in July 2025

Dirty pool closed with turned green, ac didn't work, TV didn't work

The location around everything

Stayed in July 2025

Had ants in the room,on the counters,in the bathroom,there was a light out in the bathroom,I asked the person at the front desk to replace it, and they did not,I won't stay at that motel again.

Stayed in July 2025

The property was horrible there was a big dumpster in the it smelled horrible when you walked past it to go to your vehicle and we didn’t have a remote to the tv and people literally was smoking Weed right at our door

Nothing really

Stayed in July 2025

Price

Stayed in July 2025

Everything.

Nothing.

Stayed in July 2025

The outside pool is falling apart rocks on the bottom of the pool the tiles are coming off, outside kinda looks run down, outside needs cleaned up, the ramps to go to the next levels could be power washed and use better lighting, landscaping could do a makeover, lots of people smoking pot when there is kids staying there open my door and you can get a contact high, had a room with four beds but one small couch to share where only 2 people can sit, not enough pillows most hotels has 4 per bed, had to wait a day for a blanket for one of the beds, 2 towels for each bathroom for a 4 bed room and a wash cloth. I will not stay here again. Need higher up to visit and make changes and clean this place up. Kinda looks like they just want the money forget about the looks.

Location

Stayed in July 2025

Everything the walls had holes no wifi half the furniture was missing staff was not friendly

The location

Stayed in July 2025

I hated the fact that the pool was never clean and the tiles were falling off into the fool posing as a hazard

I liked that it was close to the pool (even though the pool was in bad shape)

Stayed in July 2025

First off multiple issues with room & hotel. Told ice maker was broken & that was reason behind no cups or ice bin in our room. Ice maker on 1st floor right under our room worked great apparently but they just didn't want to give us anything. Had to go to the office to request more pillows as we only recieved 3 small pillows about the size of a throw pillow. No phone or clock in the room Trash bags left sitting out overnight (full of who knows what) right outside our room door Jacuzzi tub is broken. Took an hr to fill and within 10mins of being in it the water was draining No blankets provided, only 2 sheets Towel rods in bathroom are falling off the wall Toilet is not seated correctly & moves when you sit on it Nats in bathroom by coffee maker when we came in. Wasn't cleaned before we arrived. Unfriendly staff at check-in, they don't answer the phone when called. (Called multiple times, recieved no answer) Gave 2 keys but only 1 worked Tv only had 6 channels & was locked so couldn't even try to find others or use the hdmi or usb

Location was about the only good thing

Stayed in July 2025

The cleaning. Smells

Location

Stayed in July 2025

Room wasn't clean, when we went in we slid across the floor. Couldn't get any towels or wash clothes. Hair dryer wasn't working.

The location.

Stayed in July 2025

No towels. An extra 75 fee that was taken that was not told in beginning, but supposed to be refunded. Tvs did not work. Fixed one but went out again for the entire stay. Facility had no continental breakfast as advertised. Stated breakfast area was under construction. Had to ask for towels and washrags. Never answered phone when trying to call office area. Staff was nice enough but will not return.

The location

Stayed in June 2025

Rooms was flooded with water, and tubs has tape and painted over

Location

Stayed in June 2025

Went to two different rooms, both were nasty, first one had gnats all in it. Food left in frig. Smoke detector beeping. No towels in room, just a hand towel. No light by bed. We went back to the desk and asked for another room. Next room, tv kept coming on even when you turned it off. Only way I could get it to stop was unplug it. Microwave didn't work. No security latch on door for night time. Bathroom exhaust fan was rattling on and off. We had one washcloth, and two towels, no mat for shower. About fell getting out of tub as the floor is slick tile. Had a light by bed but it had no shade on it and only had one light bulb. We didn't have any cups, or ice plastic liner but I guess it didn't matter as ice maker wasn't working anyway. Advertised as having a hot tub there was not a hot tub there. Had brand new socks on and they were black after going to bathroom one time. Floor didn't look that dirty but it sure was filthy. No sign for do not disturb. Didn't have an ironing board but it did have an iron. No coffee pot in room as stated. Had hair dryer but it had no cover as a child might get a finger in fan if it had been plugged in and on . Outside the rooms were nasty and looks like the area hadn't been cleaned in a while. Also came back one night, not sure what was going on but 3 cop cars were there with lights on. We have stayed at a lot of Wyndams but this was ridiculous, it needs shut down, clean all room and put the supplies in rooms. I would fire manager and staff and start all over. Seen alot of people that were very upset as they didn't think Wyndam had such crappy motels..We agree.

Bed was comfortable. We did have toliet paper and kleenex. They would give us towels when we went to the desk and asked and didn't give us any problems.

Stayed in June 2025

This motel is fasley advertised the pictures on your website in no way shape or form match the room we were assigned once arrived. The room had no lamp shades, no table, no comforters on the bed just a little thin blanket and a sheet. The shower head literally had a zip lock bag stuck between the wall and the shower head holding it in place. The mini fridge in our room leaked water the entire time we had to put a towel down to keep the floor safe. There was breakfast advertised on your site that was included with the room. BUT the motel in fact did not have any breakfast when going to the lobby and asking about breakfast they said no we don't have breakfast its just granola bars and coffee. The parking lot and all walking corridors were littered with trash. The pool area is advertised to have a pool and hot tub. The pool is dirty and the tiles on the pool wall are broken in several places the pool light was out of the pool and just hanging by the cords in the pool. The hot tub was filled in with concrete. The staff was basically non existent. And unfriendly. We were never asked if we needed anything or how our stay was. We were very unhappy with the hospitality and care for guest. The employees who work there you can very much tell they are just there to get a paycheck and couldn't care less about the maintenance of the property, or helping to ensure guest will return.

Location was ideal for spending time in both pigeon forge and gatlinburg.

Stayed in June 2025

If you like a view of a dumpster, a old ratty couch & a filthy parking lot then this one is for you. Floor level patios are also all overgrown. No soap or toilet paper in our bathroom. Bloodstained shower curtain & a tub that didn't drain. And some nice bugs in the bathroom (ants & millipeeds)

Absolutely nothing

Stayed in June 2025