The shower had hair in it the bathroom was not clean properly the chair at the desk was very dirty and peely

The staff was great very friendly great Hospitality very welcoming

Stayed in August 2025

Room/shower was dirty. Hair everywhere Pool slide and hot tub not accessible Expensive

Good location Friendly staff Easy in and out

Stayed in June 2025

Air didn't really cool room down, and it was over 100 degrees that weekend. Slide to pool was broke as well as the hot tub. Other then that good stay.

Clean, lobby by pool and our room walked right out to lobby by pool.

Stayed in June 2025

The coffee station was mostly closed.

I like the location. Makes it convenient for shopping and eating out. Everything is close by.

Stayed in June 2025

A lot of shady characters (not guests) hanging around the back lot near the door where we could have had closer access to our room but because of this, we chose to use the main entrance and walk further. A couple of things in the room need to be replaced/repaired. Especially the desk chair!!! Oh my word----why would you leave something that looks like that in a guest room? It was peeling badly and looked just horribly over-used.

The location is great. We were centrally located to all the places we planned to visit. Most of the staff was very friendly and accomodating with the exception of one person. For the most part, the room was clean, comfortable, and a good value.

Stayed in May 2025

There needed to be a larger trashcan in the kitchenette area. The toilet paper holder is placed in an awkward spot, causing you to knock the roll off when you sit on the toilet. We needed to ask to get more than two towels. When having a group of this size, it would have been nice to have some sort of dressing area so the bathroom wasn't tied up with people changing clothes. There were MANY people in the parking lot smoking weed both nights, which lingered on our clothes as we came and went.

The guest suite with kitchenette was ideal for our group of 4 adults and a baby. The man at the desk (Viktor) was unflappable while dealing with a difficult guest checking in before me and extremely apologetic that the situation caused a delay in my check-in process.

Stayed in May 2025

No soap in bathroom. Slide is a huge liability they don't make sure kids ain't climbing up and when told they ignored it.

Stayed in March 2025

I didnt like how the workers were being towards the guest very hostile towards the guest children when they should have been talking to the adults

No breakfast

Stayed in March 2025

Dirty cups by coffee machine in room and fridge on one side smelled gross and leaked water.

Pool was nice. Bed and pillows were so comfy I could have bought some of those pillows.

Stayed in March 2025

Requested handicap bathroom but didnt receive.

Close to mall

Stayed in March 2025

Pool area completely packed full of screaming kids

Stayed in March 2025

Wifi was spotty

Bed was comfortable and the room nice and spacious

Stayed in March 2025

Breakfast wait time was slow and food was cold.

Shuttle Pickup and drop off were great.

Stayed in March 2025

Staff… don’t take the job if you can’t even be personable.

Property: - From the reviews I was really worried that it would be gross, but the room was clean and felt very nice. - The hottub was broke, same with the water slide. We weren’t trying to use them anyways, but would be nice. Location: - Pretty ghetto area with trash on every block. However, it was very close to a movie theater and mall to kill time a day before a flight! Staff: - Got double charged by the day staff, seemed like he hated his job and didn’t even want to do the basic tasks because you were taking time away from him bullsh***ing with his buddy. - Evening/Night staff were very helpful and helped me fix the charge. Shuttle: - Super convenient! Again though we got the run around by the guy at the desk saying we can only pick every half hour, but the shuttle guy said it was fine to do a 1/4 before. Super annoying to deal with and pointless to even have an issue with it, the shuttle driver was just sitting at the bar waiting anyways. Overall: Room was 8/10, Staff 5/10

Stayed in February 2025

No lights on the outside of the building. It was very hard to tell that it was a hotel or that it was open. There were parking lot lights but none on the building itself, not even the entrance.

Nice hotel, comfortable and clean

Stayed in February 2025

The room value wasn’t the best but the staff was amazing and very informative.

It was very nice and good location a lot of good things and restaurants around !

Stayed in February 2025

The pool wasn't clean, also the slide and hot tub were out of order.

I loved our room and the friendliness of the staff. The location was also convenient.

Stayed in February 2025

Jacuzzi was closed off and carpets need cleaning ,carpet feels dirty. There isn’t a free continental breakfast with stay

Liked the pool.

Stayed in February 2025

Both the water slide and hot tub were out of order, the primary reason I booked the stay at this hotel. Disappointing.

Friendly staff, clean room

Stayed in February 2025

The pool was cold and the waterslide, and hot tub didn't work. Some guests were smoking in the entrance hallways.

We enjoyed the suite, it was spacious.

Stayed in January 2025

I asked for additional towels and had to come down to pick them up

Stayed in January 2025

You pay enough for a room, maybe add a free bagel station. It doesn't have to be a full continental breakfast, but after a night of -cough- "cardio" a couple of guys are hungry and something to tide your guests over without having to overpay at the in hotel restaurant would be nice. Adding in that kind of thing shows the place has the money to afford it. Especially after the place changing hands, it would be a good look.

I liked that they made an allowance for my request not to be next to other people.

Stayed in January 2025

Location and friendly staff.

Stayed in January 2025

The pool was a bit gross and FREEZING COLD!! Also the slide was just a big tease for the kids…it was not functional.

The lobby was lovely and the room was great! Very comfortable and had everything we needed.

Stayed in December 2024