Reviews of Econo Lodge Inn & Suites 2 stars
4232 State Route 5 & 20, Canandaigua, NY 14424, United States

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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe breakfast was low quality, I didn't feel comfortable eating what they had.
The hotel definitely needs a facelift. It had an odd smell about it. Half the rooms in the front of the hotel had direct access from the outside. The rooms on the upper level had a back door entrance that anybody could walk in to because they entrance key fob did not work.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewNothing! Room was filthy! Immediately requested new room due to dark brown sticky substance all over the linoleum floors. Then they didn’t believe me and raced to the room saying there was nothing there then tried to blow it off when the substance was found over the entire floor. I would not have paid someone to stay there. Grossly overpaid for the room and if they did not force me to pay on arrival, I would have absolutely left. Did not sleep all night due to safety concerns. I had my son with me, there was no sense of security in the room. Slept with garbage can in front of the door and my purse knife at bedside. I’ve slept in men’s shelters as a volunteer and felt safer there. Recommend booking.com no longer office this location on their site.
Everything about staff, location, cleanliness. It was a horrible experience and limited my time at the location. Hated everything, would never recommend to ANYONE!
Reviewed: 15 August 2025 · Stayed in July 2025
Verified reviewThe location
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewNice clean room, pleasant staff!
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewIt was super close to the concert venue and to restaurants.
The room was not clean. The bathtub was peeling. There was a weird stain on the floor and the sheets on the one bed had some weird stain. There was also a c*ndom wrapper on the floor.
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewStaff was friendly and room was in great shape.
Someone left a beer in our freezer.
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewPleasant stay
Reviewed: 26 July 2025 · Stayed in June 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewThe bed was so comfortable!! We attended a concert at Lincoln Farms and it was less than 2 miles away, so location was great!
Outside and hallways were a little dingy but the cleanliness of the actual room made up for it. Our bathroom sink was a slow drainer too.
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewLocation
Hallways smell like insecticide
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewFirst room was filthy-dirty sherts dirty towels on floor full waste can dirty floor
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewThey are very nice here. The room was nice. Lots of space. Freshly painted.
Beds weren't serviced but fresh towels were provided.
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewDid not get breakfast at hotel
Reviewed: 18 June 2025 · Stayed in May 2025
Verified reviewDidn’t stay for breakfast
No treads in bathtub and no Bathmats. I am 75 years old I fell and bruised my knee and elbow getting out of the bathtub/ shower
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewReviewed: 7 June 2025 · Stayed in May 2025
Verified reviewReviewed: 30 May 2025 · Stayed in May 2025
Verified reviewStaff was friendly and the location was in a good place
Room had very stiff uncomfortable beds, the walls were thin and my room smelled like weed the entire time I was in it. Bathroom had water damage and was unfinished on the paint job. Fluorescent lighting was bright and not inviting.
Reviewed: 25 May 2025 · Stayed in May 2025
Verified reviewCheap it was clean
Microwave didn't work and charged way to much money for a plain room for that money should have been a suite
Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewCleanliness, new furnitures, comfortable beds, clean new toilet, breakfast. Much better than impressions I got from other reviews. Value for money. Nice location as well.
Keycard was not working, receptionist given additional key to avoid inconvenience. I appreciate that. Windows, doors etc can better noise proof.